SUMMARY:

• Confidential Transformation Expert, Senior Agile Program Manager, and Technical Program Manager with more than 20 years of Information Technology (IT) and business management experience in both the public and private sector with primary focus on agile program development and management, software development, product development, client management, vendor management, cross functional team leadership, and conflict resolution.
• Demonstrated success leading and mentoring cross - functional teams in multi-facility environments in order to maximize productivity and meet tight timelines.
• Excellent communicator with strong skills in building client relationships and making executive level presentations.
• Proven success in growing business, shifting priorities/resources to meet clients’ changing needs, and working with difficult stakeholders to complete the project successfully.
• Excels as liaison with both the business and technical sides to foster communication and cooperation.

CORE COMPETENCIES:

• Certified PMP
• Certified Scrum Master (CSM)
• Certified Scrum Product Owner (CSPO)
• Confidential Program Consultant (SPC)
• Project Management Life Cycle (PMLC)
• Software Development Life Cycle (SDLC)
• Client Relationship Building and Management
• Strategic Planning
• Project Planning and Program Management
• Conflict Resolution
• Vendor and Subcontractor Management
• Cross Functional Team Leadership
• Team Building, Coaching and Mentoring
• Data Migrations/Deployments
• Budget and Cost Control
• Software Development (Agile/Scrum)
• System Implementation
• Data Quality
• Management Consulting
• Software Technologies (Oracle, .NET)

TECHNICAL SKILLS:

Operating systems: Microsoft Windows 95/98/NT 4.0/2000/XP/2000/Vista/7/ (Advanced) Server/ 2003/2005/2008 Server, DOS, ATES and limited experience with UNIX and Linux.

Software: VersionOne, Jira, Confluence, Innatos, Microsoft Office, Visual Studio 6.0/.NET, Visual Interdev, Seagate Crystal Reports 9+, TopStyle Pro 2.5 Cascading Style Sheets (CSS), SQL Server Reporting Services (SSRS), Adobe Photoshop CS5, Adobe Acrobat, MS SharePoint 2010/2013, MS Project 2010/2013, MS Visio 2010/2013 and Merlin Project.

Databases: Microsoft Access 2003/2008, Microsoft SQL Server 2000/2005/2008 , Oracle 10g/11i.

Programming Languages: HTML, DHTML, ASP/ASP.NET, JavaScript, VBScript, SQL, PL/SQL, C++, C#, Java, Visual Basic, VB.NET, Turbo Pascal, Basic, CMS-2, and LISP.

PROFESSIONAL EXPERIENCE:

Confidential, Herndon, VA

Senior Agile Program Manager/ Scrum Coach

Responsibilities:

• Successfully implemented Confidential with the organization and integrated Confidential within the current PMO
• Trained both team members and executive management on Confidential practices and how it would be utilized within the company
• In charge of the organizational agile transformation to Confidential .
• Provide coaching and mentoring to Scrum Masters, Product Owners, and Team members on Confidential practices.
• Work with executives to understand, support and utilize Confidential within the organization.
• Responsible for leading a $60M modernization program of a one-of-a-kind toll-free system.
• Work with executive leader's to define and implement strategy for moving toll-free into the 21st Century.

Confidential, Mclean, VA

Senior Manager (Master Agile Coach)

Responsibilities:

• Successfully led the transition from a waterfall to Agile SDLC within the Confidential.
• Successfully implemented Agile to the Enterprise Data Management group with the Risk Division.
• Transitioned EDM Scrum Team(s) to Confidential Teams.
• Lead EDM group as the Release Train Engineer to complete both Feature and Component work.
• Release Train Engineer for the Enterprise Data Management group; work with Product Manager, Product Owners and lead / coach the Scrum Masters for eight teams.
• Scrum Master for the Enterprise Data Management group responsible for leading the Validation ( Confidential ) team.
• Acting Product Owner for the Education Team to complete feature work for the EDM Group. Work with other product owners to determine what classes/CBT/training sessions need to be created for the end users.
• Responsible for implementing agile best practices across the Risk Division.
• Senior Manager for Basel compliance and regulatory IT projects and the Enterprise Architecture and Data Governance Division.
• Mentor junior project managers.
• Provide Scrum Coaching to new Scrum Masters and team members.
• Senior Scrum Master on Pillar II regulatory compliance projects, Enterprise Architecture and Data Governance Work stream projects.
• Work with Business and IT teams to transition from Waterfall to Agile SDLC.

Confidential

Senior Technical Program Manager

Responsibilities:

• Provided Implementation Plan and Roadmap to align Data Management projects to the client, Staatsolie’s Organizational goals.
• Provided formal training for PL/SQL, Oracle, and SharePoint 2007 to the Data Management and IT/helpdesk functional groups.
• Provided Project Management training to senior staff within Staatsolie’s Field, Exploration and Development Division.
• Developed “As-Is” and “To-Be” operational model for Data Management projects.
• Performed gap analysis, provided short term and long term recommendations including project management best practices.
• Developed Implementation Plan and Roadmap for future projects.
• Trained staff in Oracle PL/SQL and in SharePoint (MOSS) 2007 - from both an end-user and SharePoint Administrator perspective.

Confidential, Dulles, VA

Program Manager

Responsibilities:

• Successfully led the transformation and migration all Confidential data from a legacy system to a globally compatible Confidential product with enterprise-wide impact to align with international standards and U.S. government policies.
• Direct and supervise three external venders and over 50 employees to customize, implement, and test an enterprise-wide blood tracking system across a cross-functional organization.
• PM activities include tracking key project milestones; conducting tasks from development, testing, quality assurance thru deployment; mentoring staff; assigning and prioritizing tasks; and providing direction.
• Manage the Data Issue Resolution Committee (DIRC) of over 25 members that is in charge of analyzing data issues, working with stakeholders to determine the best corrective action, implement corrective action, and track progress until completion.
• Guide and mentor (Development, Testing, QA, Deployment, Reporting) project manager’s in a matrix organization to help them direct their employees to work across projects while utilizing an Agile software development lifecycle (SDLC).
• Responsible for overseeing software development for extracting data from source systems and preparing the data to be imported into the target application.
• Supervise, direct and manage the formal and informal test process to ensure the Test Engineers are following the ARC Standard Operating Procedures (SOP).
• Act as liaison between the Data Migration work stream and three other work streams.
• Communicate with executive leadership regarding project status and performance, resolve conflicts, and proactively manage and mitigate risks to the project, schedule and resources.
• Perform change management with executive leadership to proactively address the changing needs of the organization to meet compressed timelines and goals.
• Execute project management processes and methodologies to ensure project remains on time, within budget, adheres to high quality standards, and meets customer expectations.
• Coordinated and facilitated program status, QA review, checkpoint, project manager status, vendor status and other meetings as necessary.
• Led activities to develop and test alternate delivery and rollback scenarios in case of non-recoverable deployment failure.

Confidential

Technical Project Manager

Responsibilities:

• Successfully led the extraction, transformation and migration of 150,000 exploration and oil drilling data records from a legacy application to a Confidential product.
• Completed data cleansing of the exploration drilling and maintenance operations data prior to migration.
• Responsible for data cleanup and migration from a legacy system to a Confidential product.
• Led a team of SMEs to perform data cleanup prior to extracting data from the source system.
• Managed DBAs to extract and transform data prior to it being loaded into target system.
• Directed developers to create a .NET application (that utilized the vendors API) to connect to Oracle to import the clean data and load it into the target system using an iterative life cycle.
• Worked with the QA team to perform data quality check and ensure that the data was migrated properly.
• Provided regular status reports to management to apprise them of project expectations, duration, and progress.
• Communicated issues and risks, including resolutions and mitigations, to executive leadership.

Confidential, Fairfax, VA

Program Manager

Responsibilities:

• Deployed a complex VMware solution within a cloud computing architecture to meet client security concerns and needs.
• Implemented a new cross-functional (matrix) team environment to efficiently utilize resources and enhance team motivation.
• Improved helpdesk efficiency on ticket response and resolution from 3 hours to 30 minutes.
• Project Manager over all Confidential projects; including both software applications and network.
• Lead team of eight business analysts, developers, and testers from both our team and client team to create proprietary applications.
• Managed operations of helpdesk team to provide excellent customer service, meet initial response rate target of thirty minutes during business hours; assigned tickets to staff as needed.
• Managed infrastructure team that implemented a virtual cloud computing architecture with thin clients, RSA and Iron Key integration. The end goal was for Confidential users to have VIEW (virtual) desktops within a secure cloud infrastructure.
• Performed day-to-day project management duties such as budgeting, burn rate, project schedules, mentor staff, and yearly reviews.
• Responsible for all aspects of a multi-million dollar contract to advise the CIO to ensure that Confidential is in line with its’ current and future business needs.
• Provided guidance and direction to CIO on future projects and their prioritization.

Confidential, Washington, DC

Technical Expert / Senior Computer Scientist

Responsibilities:

• Developed and implemented an alternative method of data extraction due to a system failure.
• Successfully processed over 50 million records via data interfaces.
• Responsible for creating and maintaining data interfaces between the Census Matching and Review Coding System (Census MaRCS) and external systems.
• Technical representative and liaison between Census MaRCS, Housing Unit MaRCS, and Person MaRCS and the internal Census Beta/Production environment teams. Main POC for all communication between our applications and the Census internal network teams.
• Primary Contact for external systems to handle issues and ensure that data was being transmitted and received on time and accurately.
• Led effort to prepare Housing Unit MaRCS and Census MaRCS tasks to be CMMI level 2 compliant for CMMI appraisal. Performed as Quality Assurance and Configuration Management lead on these tasks.
• Work directly with client on a daily basis to accurately and consistently follow through on requests from upper management.

Confidential, Fairfax, VA

Project Manager / Senior Business Analyst

Responsibilities:

• Led team to stand up Development, Test and Production SharePoint 2007 environments in to the FAA Network.
• Grew contract from $750,000 per year to over $2 million per year.
• Successfully developed and deployed a Congress mandated enterprise wide tracking application in less than 30 days; from concept to production.
• Deployed a data mart for reporting across lines of business using agile methodologies.
• Implemented matrix organization concept for working across projects.
• Responsible for relationship management between Confidential, FAA program team and internal FAA business customers. Worked closely with client to ensure maximum benefit from the engagement. Assisted the client with planning, internal communications and vendor management, to realize program goals and objectives.
• Involved in contractor work planning and growth. Specifically, managed team of contractors supporting several multiyear FAA projects.
• Project Manager that led a $2 million plus project, to develop an enterprise wide system to provide oversight and management of Designees (people who do work on behalf of the FAA). Final web application followed the full software development life cycle and was developed in MOSS 2007, ASP.NET, SQL Server 2005, and utilize SQL Server Reporting Services (SSRS) 2005.
• PM duties included project staffing, project planning, ensuring the team followed the FAA’s software development life cycle, completed and submitted required deliverables based on the Statement of Work (SOW). Also created PMP, Quality Assurance plan, Configuration Management plan, and Risk Management plan. Performed final review of deliverables before submitting to client.
• Managed four sub-contractors to make sure they were performing and completing assigned tasks based on their SOW.
• Managed the development team to create a data mart that combined nine separate systems allowing for reporting across lines of business. Data mart created using MOSS 2007, SQL Server 2005 and SSRS 2005.
• As Senior Business Analyst, worked with stakeholders to model the current business processes and procedures relating to Designees management and oversight, as well as ensuring that stakeholder’s needs were met.
• Defined business requirements to combine three services (lines of business) within the FAA allowing them to consolidate and communicate across services to improve designee management and oversight.

Confidential, Fairfax, VA

Senior Information Systems Specialist / Project Manager

Responsibilities:

• Oversaw and managed the development and maintenance of over 200 internal website and applications.
• Developed online web applications/sites for the various business organizations within the IRS. Each project required the full software life cycle. Projects were developed in a Windows environment with SQL Server as the backend database. All applications were developed to be Section 508 compliant, with SQL queries ran via stored procedures. Various web applications/sites were developed using ASP/ASP.NET, SQL Server 2000, Cascading Style Sheets, VBScript and JavaScript. Developed reports for using SQL Server Reporting Services 2004 for .NET.
• Mentored junior developers to enhance their knowledge for developing with ASP/ASP.NET and ensure that they are following defined programming standards.
• Responsible for handling day-to-day project management responsibilities: performance reviews, time submitting, vacation planning, and burn rate.

Confidential, Fairfax, VA

Senior Software Engineer

Responsibilities:

• Became the go-to person for add-on work on all projects within the company due to client management skills and the ability to get the work done on time and within budget.
• Successfully developed a Section 508 compliant website for the Confidential.
• Developed a Section 508 compliant website adhering to standards for graphics and design layout for a business unit in the Confidential. Website used ASP, JavaScript, HTML and MS Access 2000 as backend database.
• Integrated three disparate applications to efficiently track software requirements, software errors, and help desk calls. The application was used in all stages of the life cycle for a new software product. The application was a web-based product that uses SQL Server, ASP, Jscript, VBScript, JavaScript and Crystal Reports.
• Lead engineer tasked to debug and upgrade a program that tracks weather satellite telemetry for Confidential. Moved program from Windows 97 (MS Access 97) to a Windows 2000/XP platform that uses MS Access 2000 with stored procedures, Crystal Reports, and Visual Basic. Documented all program modifications and changes based on CMMI Level II guidelines.
• Programmer on a project to redesign a Confidential proprietary program. Program developed in Visual Basic 6.0 with Access 2000 as backend database. Program utilized a third party imaging software to view pictures taken by Confidential mail sorting machines and interfaced with a DOS application that looked up addresses of businesses to determine the correct one.
• Developed a reporting application that is used by Quality Assurance department to report software bugs. Program utilized Visual Basic, Access 2000 and Crystal Reports.

Confidential, Arlington, VA

Web/Application Developer

Responsibilities:

• Lead web and application developer on a Confidential project. The project designed a website which was Section 508 compliant using HTML, ASP, JavaScript, VBScript and Cascading Style Sheets. Implemented the full software engineering life cycle in order to design, build, and test the website and applications.
• Worked as prime programming consultant to trace and verify code functionality using Visual Basic. Reviewed, compared and tested code modules that were added, changed, and/or deleted by an automated code converter. Insured that there was no loss of functionality in the program that was converted from Visual Basic 3.0 to Visual Basic 6.0.
• Worked as the main application developer on a web based on-line application. Developed an ASP application that allowed managers to input store layout ideas (and images) on an online form. SQL Server used as the back-end database to upload the form (images and text). Also provided server-side processing to allow reviewing and feedback facilities.
• Worked with Network Administrator to build and configure servers and desktop computers that are used by the company for various projects including: web development, web production, human resources (information and programs), hosting commercial websites, and internal training.