SUMMARY:

• An Accomplished IT professional with over 18 years’ experience in shaping and running cost - effective IT operations in reputed software and international organizations.
• Carry an excellent track record of innovative IT solutions directly contributing to the bottom-line while spearheading operational improvements to increase productivity and reduce costs.
• A results-driven, decisive leader, who excels Confidential managing international teams, fostering cooperation and bridging IT gaps with high degree innovative solutions.
• Hands-on experience in project chartering, requirements, design, development, and implementation of real-time & enterprise software, managing cross-functional and geographically-dispersed teams.
• Results-driven professional, recognized for taking on major initiatives, adapting to rapidly changing environments and resolving mission-critical issues to ensure bottom-line success.
• Management style characterized by a focus on discipline, prioritization, and keeping focus on organizational objectives.
• Leadership of global teams in successful delivery of both packaged and custom business solutions.
• Built world-class teams, provided strong leadership across disciplines and organizational boundaries and proven influencing skills.
• Expertise in SDLC, Waterfall, Agile/Scrum and COTS methodologies
• Passionate with people and performance management, excellent in team building and motivation.
• Firm believer of processes & practices setting specific, measurable improvement goals and match resources, tools, and action plans to the requirements of accomplishing success.
• Application Delivery & Management, Support Services, Vendor Management, Sales, Training and Recruitments.
• Vendor Management, work on proposals, due diligence for new projects, build strategic relationship management.
• Emphasis on customer care, process innovation, quality planning and control, work force planning, recruitment, coach, train and mentor the project teams.
• Worked closely with Agile and SCRUM teams in new project releases.
• Worked in the capacity of manager projects and handled team size up to 300+ resources with budget buckets ranging from 1M USD to 15M USD.
• Did major implantation worth of 30M USD and created a data hub with data analytics to create dash boards/reports in during the period only.

TECHNICAL SKILLS:

Tools: MS Project, SharePoint, Clarity, MSP2010, NEXUS, PDWARE, CLARITY, PCMWEB.

Computer Languages: MF COBOL, COBOL II, C, SQL, PL/SQL, VAX COBOL, SQL/PL SQL.

Databases: Oracle R12/11i/10g, SQL Server, DB2, IMS DB, RDB, SSIS/SSRS, DB2 UDB.

Operating Systems: MS-DOS, SCO UNIX, WIN XP/00, WIN NT, MVS/ESA, VAX/VMS

Technology Tools: Expeditor, Cobol Debugger, SPUFI, File-AID, TOAD, SQL LOADER, INSYNC, DITTO, MORPHEUS, ARTT, CMPIBM, COMPAREX

Functional: OM / INV / PO modules in Oracle EBS 11i/R12

Methodologies: Water Fall, Agile, SCRUM, AIM for documentation, OUM

Change Management: VSS, Change man, CA-7, IOA Schedular, Kintana

OLTP: CICS, IMS DC, FMS, Oracle REPORTS, FORMS

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, WA

Project Manager/Service Delivery Manager

Responsibilities:

• Co-ordinate with teams on those administer Sprint activities in Scrum for new project releases and look after support services in Kanban Models.
• Free up product owners from support issues and take care of support services. Closely work with Product owners on collecting metrics, create dashboards and reports and organize the retrospectives.
• Active Participation in Scrum of Scrums in line with Organization Goals.
• Drove organizational agility through agile values, principles, and practices for software delivery by working with the executive, mid-senior management, and development teams.
• Ensured that maximum output from team by removing impediments, accurately measuring VELOCITY and validating product roadmaps with the business.
• Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently
• Work with the Product Manager to define the roadmap for any given product and translate this into user stories.
• Performed various roles including EzCommerce product suite design, development, implementation and account management using COTS methodology.
• Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team
• Matrix-managing a multidisciplinary team
• Motivated the team to come up with quality shippable product and meet the product goals.
• Tracks and reports status and other metrics against goals on an ongoing basis
• Successfully reduced maintenance cost and complexity by implementing database driven performance improvements, retiring the unwanted job alerts, fine tuning of applications, implementing coding standards, syncing the production, staging and QA environments.
• Started the projects in 70-30 ratio on onsite-offshore teams and moved 10% effort to offshore as successfully built semi CoE by tightly packaging the processes, methodologies, tools, train offshore teams and reduced the new project costs by 10%.
• Led the Production Support in onsite / offshore model having global sites in Dallas, Seattle, and Noida in India.
• Liaison with business analysts, DBA team, Night Ops team and Clientele on day to day support, new project releases and milestones.
• WMS (Warehouse Management) in Mainframe (COBOL, CICS, VSAM, DB2) and OM/INV/PO modules in Oracle EBS R12
• Manages scope, budge, project planning and resource utilization, change management and quality engineering.
• Responsible for project estimates, project scoping and planning, work breakdown, deliverables, deployments and post production support, alerts, batch processing, bug fixes and day to day user support.
• Project invoicing, financial reviews, cost benefit analysis and forecasting.
• Identifying the Business Process gaps and implementing solution for the same - Gathering requirement, guiding technical team for development, Testing and rolling out the solution for new project releases and enhancements.
• Responsible for Application architecture, Database Design and High-level design for functional areas - Data Warehouse, Logical Data Modeling, Physical Data Modeling, Dimensional Data Modeling using Oracle 10g,SSIS, SSRS, SQL Server, MS Project, MS EXCEL, MS WORD, MS POWERPOINT, COGNOS
• Communication Management and coordinating with relevant stakeholders - Sponsors, Business users, Business Analysts, Development Team, Test Team, DBA, performance DBA, Oracle team and senior management.
• Responsible for production support and maintenance, new enhancements, requirement gathering sessions, design, code build, walk through, peer reviews, unit and integration testing.
• Resource planning, management, hiring, on-boarding and release planning, appraisal and trainings.
• Monitors, measures and reports on project work activities, products, and quality assurance activities to adhere to project scope and schedule.
• Risk Management, Requirement Traceability, Issue tracking and closure.
• Good knowledge of project management processes and standards for waterfall and agile.

Confidential, SA

Program Manager

Responsibilities:

• Led the implementation from onsite in onsite-offshore model for Confidential Warehouse Control System and as well as designed solutions for huge implementation in the role of senior project manager.
• Led the end to end life cycle right from requirements gathering till production deployment, post production support and maintenance. Technologies used are COBOL, DB2, JCL, CICS, JCL, VSAM, and MQ).
• Build data warehouse through ETL and data analytics through spark SQL on open source SQL database (Arango DB).
• Worked on Master Services Agreements with new and existing clients as well as RFI and RFPs for the new projects and enhancements
• Successfully improved Annual Account Revenue ranges from $8M to $12M
• Led the teams in onsite-offshore model with 40+ onsite team and 350+ offshore team.
• Performed various roles in product suite design, development, implementation and account management using COTS methodology.
• Responsible for Application architecture, Database Design and High-level design for functional areas - Data Warehouse, Logical Data Modeling, Physical Data Modeling, Dimensional Data Modeling using Oracle 10g,SSIS, SSRS, SQL Server, MS Project, MS EXCEL, MS WORD, MS POWERPOINT, COGNOS
• Responsible for Account sales management, Global Recruitment/Talent Acquisition
• Ensured rigor for enhancement / change control / issue resolution processes and delivery of quarterly releases. Ensured conformance to system architecture, standards and practices.
• Managed multiple vendor teams and multiple business unit teams across time-zones keeping complex projects on track.
• Guiding teams on Scope management, requirement analysis, design, code build, reviews, test rehearsals, integration tests and production roll-out.
• Weekly and monthly status reporting, user escalations, interface supporting and monitoring.
• Overseeing all project execution activities such as budgeting, planning, costing, delivery, and post-delivery review.

Confidential, SA

Project Manager

Responsibilities:

• Led the Production Support in onsite / offshore model having global sites in South Africa and India
• Issue Management, Manage and provide resolutions, User Tickets, Day to Day user support, Alert tracking, maintenance and enhancements
• Project scoping, requirements management, Requirements traceability, Develop, Test and Deployments
• Prepare Business Proposal, participate in Project Charter discussions, Project Plan preparation, track and maintenance, Quality Assurance, SlA adherence and remedial plans
• Stakeholder management, Communication management, Resource Management
• Guiding technical team for development, Testing and rolling out the solution.
• Lead and mentor as required all project team members on new releases and support activities.
• Informing management of project status through management reviews, weekly reports, memos, and informal discussions.
• Responsible for Application architecture, Database Design and High-level design for functional areas - Data Warehouse, Logical Data Modeling, Physical Data Modeling, Dimensional Data Modeling using Oracle 10g,SSIS, SSRS, SQL Server, MS Project, MS EXCEL, MS WORD, MS POWERPOINT, COGNOS
• Responsible for managing all aspects of the lifecycle of a project from initiation through closing including the management of project scope, schedule, budget, quality, and risks.
• Managing and directing efforts of project members to ensure effective planning, coordination and synergy between projects.
• Expertise in COTS methodologies.
• Overseeing all project execution activities such as budgeting, planning, costing, delivery, and post-delivery review.
• Monitoring and reviewing project. Responsibility for Onsite/Offshore co-ordination on all deliverables of the projects.
• Complete responsibility for conducting training needs analysis & soft skills
• Guide and supervise leads in creating resource plans, growth plans, calculate and meet estimated actual.

Confidential, SA

Responsibilities:

• The project will encompass end to end Data warehousing and Business Intelligence components
• Responsible for Application architecture, Database Design and High-level design for functional areas - Data Warehouse, Logical Data Modeling, Physical Data Modeling, Dimensional Data Modeling using Oracle 10g,SSIS, SSRS, SQL Server, MS Project, COGNOS
• Identify business core, critical systems, processes and priorities
• Managing and directing efforts of project members to ensure effective planning, coordination and synergy between projects.
• Job includes Business analysis, Process Design, Business Process Mapping and Gap Analysis. Provision of functional/technical solutions to identified Business Process Gaps.

Confidential

Project Manager

Responsibilities:

• Delivered various banking projects that run on mainframes.
• Work with client team to gather and understand business requirements. Design functional solutions to meet business requirements. Develop functional designs for new objects to meet gaps in Mainframe related applications. Frequently involved in end user meetings for requirements gathering.
• Prepare Business Proposal, Project Charter, Project Plan and Functional/Technical Specifications for the implementation of integrated application.
• Manage teams of 100+ developers in the areas of analysis, design, implementation, support of Mainframe Applications.
• Responsible for Application architecture, Database Design and High-level design for functional areas - Data Warehouse, Logical Data Modeling, Physical Data Modeling, Dimensional Data Modeling using Oracle 10g,SSIS, SSRS, SQL Server, MS Project, MS EXCEL, MS WORD, MS POWERPOINT, COGNOS
• Managing and directing efforts of project members to ensure effective planning, coordination and synergy between projects.
• Overseeing all project execution activities such as budgeting, planning, costing, delivery, and post-delivery review.
• Overseeing all project execution activities such as budgeting, planning, costing, delivery, and post delivery review.
• Growing existing customer relationships with focus on customer satisfaction.

Confidential

Project Manager

Responsibilities:

• Led the global team of 20+ mainframe resources in onsite-offshore delivery model
• Production Support, user tickets and batch processing using COBOL, DB2, JCL, CICS.
• Liaison with Clientele and Onsite Team on phase wise deliverables
• Coordinating with team on Design, Development and Testing and Deployment activities
• Track project status on regular basis
• People management and recruiting
• Overall Status Reporting

Confidential

SR Project Manager / Project Software Manager

Responsibilities:

• Liaison with Clientele and Technical Team on phase wise deliverables
• Project Initiation, Prepare Project plan and other project management artifacts, Identification and assessment of Project Risks, Estimations, Project Scheduling and Invoicing.
• Responsible for meeting the performance targets set for the Business Unit in terms of Revenues, Deliverables and Quality
• Responsible for developing methodology for IDU code clean, defining Standards and Guidelines code clean and Responsible for Process improvements.
• Review of deliverables that include field and Data Mapping, Code Review, Test Review, Deployment and Post Deployment Support
• Coordinating with team on Design, Development and Testing (Unit & Integration) activities
• Proposals to market the new projects
• Responsible for Status Reporting, Carrying out Performance Appraisals for resources

Confidential

Project Lead

Responsibilities:

• Responsible for all aspects of IT projects, including defining project requirements, designing overall architecture, pre analysis of VAX system, Mapping Guidelines and working closely with customers to ensure business objectives are met.
• Delivered multiple large scale pilot project end to end.
• Led Applications design, code development, front-end build, deployment and external systems integration using MQ/Web services.

Confidential

Sr. Software Engineer

Responsibilities:

• Responsible for Production Support in onsite-offshore model for Confidential Railways, USA.
• Ticket resolution, End-User Support, Maintenance and monitoring of batch schedules, monthly, quarterly, annual reports, enhancements for new releases.
• Responsible for assigning tasks to the team, onsite-offshore co-ordination, status reports, support activities, code fixes, enhancements, resource utilization reports and shift roasters.

Confidential

Junior Consultant (Developer)

Responsibilities:

• Responsible for coding and unit testing modules using COBOL, DB2, CICS in Mainframes .
• The modules assist production and planning department to monitor daily production process.