SUMMARY:

• 16+ years of IT experience in Healthcare, Insurance, Banking & Commercial domains of which includes the experience in Project Management, Delivery Management /Program Management
• Managed projects right from planning phase through execution, monitoring & controlling and closing phase.
• Managed a mix of staff augmentation/T&M and fixed price projects.
• Managed Cross - Functional Teams involving client FTEs and Confidential resources to achieve project goals.
• Experienced in managing projects for customer side as well as Confidential side
• Effective people management, customer relationship management.
• Rich experience in managing complex projects with a tight control on budget, schedule and scope and delivering under pressure without compromising on quality.
• Identify business and IT stakeholders, define & manage project / program Org Structure.
• Conducted a budget planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Project planning (involving acquiring project team, create project team structure, gather estimates from impacted IT applications, developing RACI, establish communication plan, develop detailed work break down structure and establish schedule and cost baselines). Execute the project to the project management plans.
• Project tracking (monitor the project progress against the baselines established. Conduct status meetings, review schedule and budget variances and take necessary actions to bring project on track. Process change requests for scope/requirement changes and manage approved change).
• Ensure the project team is following the Enterprise standards and the required documents are created, approved and stored on projects shared drive/SharePoint site.
• Manage Resource Capacity/Availability Issues.
• Experience in executing projects using different methodologies like Waterfall model, iterative development & Agile (scrum) methodologies
• Acted as liaison between business teams and development teams for requirements gathering and testing phases.
• Outstanding communication, presentation and facilitation skills. Adept at creating and coordinating extensive communication channels to keep key stakeholders and team members apprised of goals, project status, and resolving issues and conflicts (meeting facilitation, JAD sessions, project reporting).
• Well versed in Requirements/Change Management, Impact Analysis, Gap Analysis, Defect Tracking, System Integration, and Scheduling.
• Handled the tasks of identifying and developing new business opportunities as well as renewing existing clients’ relations.
• Managing and reporting status at a project level & program level indicating key achievements, milestones, issues, risks & mitigation strategies.
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
• Project Management Tools - Microsoft project, Plainview, SharePoint and Project finance tracking tools.

KEY COMPETENCIES:

• Project Planning and Management
• Business and Technical Assessment
• Project Financial and Budgeting Management
• Complex Problem Solving
• Presentation/Communication
• Process Improvement
• Operations Management
• Collaborative Leadership
• Confidential /Supplier Management
• Full Software Development Life Cycle (SDLC) Implementation
• Waterfall, Agile/Scrum Methodologies

TECHNICAL SKILLS:

Operating System: Windows NT/2000,Unix

Confidential Tool: EDIFECS Tool (Ramp Manager, Transaction Manager), Knowledge on Spec Builder & XEngine Components.

Programming Languages: Sybase Power Builder, Java, Visual Basic, Panagon File Net Server, VB, HTML

Data warehouse Tools: Informatica 8.6.1, Informatica DT & DX

Domain Knowledge: Healthcare Confidential Transactions (820,834,837,835,277CA)

Databases & Tools: SQL Server, Sybase, Oracle, TOAD, Visual Source Safe, AnkhSVN & TortiseSVN

Other Utilities: Knowledge on FACETS ToolVersion One (Agile Management Tool)

SDLC Methodologies: Waterfall & Agile.

PROFESSIONAL EXPERIENCE:

Confidential, California

Project Manager

Responsibilities:

• Project planning - Develop full-scale project plans, Project planning involving development.
• Managing Scope, Requirements, project change requests
• Managing project budget (Identify estimates and track Actuals in terms of hours and dollar value)
• Managed cross application, cross technology projects involving Web based technologies, web services/service oriented architecture, Informatica & EDIFECS.
• Track and monitor project milestones, activities and effort forecast and actuals.
• Interfacing with key IT and Business stakeholders & other vendors involved in the engagement
• Risk and Issue management.
• Cross functional leader ship - Manage application development, system, QA, UAT and performance tests.
• Status reporting to leadership team on a weekly basis highlighting achievements, milestones, issues, risks and mitigation strategies including Budget information.
• Manage Change Requests for approved change.
• Management of Cross-Functional / Cross technology Teams, Change negotiation, Risk management and Conflict resolution.
• Tools / Methods: MS Project, Agile.

Technologies: EDIFECS, Informatica Power center, Informatica DT, Informatica DX Oracle Fusion, Oracle DB and ACTTNowWeb Application.

Confidential

Project Manager / Production Support Manager

Responsibilities:

• Development of statement of work and submit Fixed bid (as many of the projects executed in this engagement are in fixed bid model).
• Project planning involving Master plan and detail plan management (work breakdown structure).
• Communication management involving roles and responsibilities, escalations, status reporting, Onsite/ offshore coordination etc
• Interfacing with customer key IT and Business stakeholders & other vendors involved in the engagements
• Managing Scope, Requirements, Change Requests, Estimation and Scheduling
• Risks and Issue Management
• Resource management involving resource identification, on-boarding, training.
• Consolidate the effort from different project teams involved in the project and forecast resource requirements.
• Plan resource requirement for development phase, system test, QA and user acceptance testing phases.
• Quality management involving reviews, compliance to standards and guidelines
• Managed requirements and design phase towards identifying mutually agreed solutions with technical teams and business partners for different projects executed.
• Configuration management, code promotes to environments up to Production, Infrastructure setup, production readiness, deployment and go-live support and Fallback plan.
• Ensure customer satisfaction with respect to project deliverables
• Coordinate developing user guide and Ensure smooth transitioning of the project to Application management team.
• Generate various metrics and Project closure.

Technologies: EDIFECS, Informatica Power center, Oracle Fusion, Oracle DB

Confidential

Project Manager

Responsibilities:

• Project planning - Develop full-scale project plans, Project planning involving development of master plan and detailed work break down structure.
• Managing Scope, Requirements, project change request.
• Managing project budget.
• Managed cross application, cross technology projects involving Web based technologies, web services/service oriented architecture, Informatica.
• Track and monitor project milestones, activities and project finance
• Interfacing with key IT and Business stakeholders & other vendors involved in the engagement
• Risk and Issue management
• Cross functional leadership - Manage application development, system, QA UAT and performance test for multiple applications.
• Status reporting to leadership team on a weekly basis highlighting achievements, milestones, issues, risks and mitigation strategies
• Manage Production readiness, deployment, go-live and warranty support activities.

Technologies: EDIFECS, Informatica Power center, Informatica DT, Informatica DX Oracle Fusion, Oracle DB

Confidential

Associate Project Manager

Responsibilities:

• Monitoring the team in Daily Activities & Quality Process.
• Worked closely with the Onsite team for gathering Requirements, Discussing technical and design aspects of the projects.
• Responsible for preparing Project Estimates, Effort Estimation, Work Scheduling, Submission of Metrics in Prolite/C20.
• Responsible for the Offshore deliverables that are in line with expectations and do not face any client escalation.
• Responsible for sending the Weekly or Fortnightly Status & Weekly Reports to Onsite.

Technologies: FACETS Tool, Informatica Power center, Oracle DB

Confidential

Onsite Coordinator

Responsibilities:

• Onsite Coordinator for the projects in Lombard Assurance for nearly 15 months, managing the team of 5 at client and 10 at offshore.
• Involved in the technical and design review meetings of the project. Responsible for Project Estimates, Effort Estimation.
• Worked closely with all the Stake Holders of the project teams and ensure the deliverables are in line with client expectations.
• Responsible for sending the Weekly or Fortnightly Status Reports.
• Responsible for the Complete Project management activities

Technologies: PowerBuilder, Oracle DB

Confidential

Sr.Systems Analyst

Responsibilities:

• Interacting with the Client on daily basis for understanding customer requirements to build the reports.
• Involved & Responsible for preparing Estimations for the requirements.
• Responsible for the Quality deliverables in estimated time.

Technologies: PowerBuilder, Oracle DB

Confidential

Lead - Developer

Responsibilities:

• Responsible for the Technical assistance to the team and involved in the development activities
• Work Allocation among the team members.
• Responsible for sharing the Weekly Status Report to the Client on the progress of the work.

Technologies: PowerBuilder, MS SQL server, Oracle DB

Confidential T

Project Lead

Responsibilities:

• Involved in the Development, Unit testing activities.
• Travelled to Client facility, Maybank (Kulalampur, Malaysia) for the UAT support and implementation of the Loan Processing system in different Maybank Facilities.

Technologies: Visual Basic, Oracle DB, FileNet Panagon IDM.