SUMMARY:

• Strong domain knowledge of Public sector, Property and Casualty Insurance, HealthCare, Telecom.
• Experience with Salesforce (SFDC) CRM Platform
• Experience in implementation of Agile Scrum in medium level projects and assisting and supporting the Project Managers in their daily duties.
• Ensuring that relevant management information is captured and analyzed.
• Track, analyze and communicate project risks and opportunities and work with team to remove blockers.
• Developed Manual guide, training and briefing material for stakeholders
• Proficient in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation and testing
• Strong analytical and problem solving skills, excellent planning and multi - tasking abilities, with proven experience in utilizing people and process knowledge to help enterprise make critical decisions.
• Extensive experience in conducting User Acceptance Testing for Web and Client/Server Applications.
• Worked on Back-End / Database testing (Oracle, SQL Server) to validate applications against the database.
• Good knowledge on UNIX commands and Shell Scripting and Informatica Power Center
• End to End responsibility of Process Coordination for the team

COMPETENCIES:

• Agile(Scrum)
• Process Mapping
• Gap Analysis
• Data warehousing
• Change Control
• Use Cases
• SQL
• Data Analysis
• SDLC

TECHNICAL SKILLS:

Process Mapping Tool: MS Visio

Databases: SQL Server, OracleETL & BI Tools: Informatica, Tableau

CRM: Salesforce (SFDC), Chamberlogics

Other Tools: MS Word, Excel and Power Point, Jira, HP ALM

Operating System: Windows Vita,XP,7,8,10,Red Hat Linux

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Project Coordinator/Analyst

Responsibilities:

• Excellent collaboration with all stakeholders in development projects
• Assisting in gathering user and business requirements through open-ended discussions, prototyping and observation of the compliance department and work environment.
• Assist preparing Functional Requirement Document.
• Facilitate scrum ceremonies (grooming, Confidential planning, retrospectives, daily stand-ups, etc.)
• Track and communicate team velocity and Confidential /release progress
• Assist with project closure activities
• Coordinate all relevant departments’ activities to ensure smooth flow
• Develop mapping document to migrate data from current system to new system
• Perform data validation
• Support team in resolving defects during UAT Testing
• Develop and Execute Test Cases for validation of ISO Statutory Class Code, ASLOB Codes, Subline Codes and Territory Codes
• Perform testing of Limits and Deductibles based on Coverages selected on a Policy

Environment: Windows, SQL Server, Informatica, Tableau, JIRA, MS Word, Excel.

Confidential, NJ

Project Coordinator/ QA Analyst

Responsibilities:

• Assisting in gathering user and business requirements through open-ended discussions, prototyping and observation of the compliance department and work environment
• Assist with project documentation and user manuals
• Ensure all commitments are met in accordance to the goals and objectives of the project
• Prepare reports on project financial aspects and progress
• Assist with project closure activities
• Coordinate all relevant departments’ activities to ensure smooth flow
• Assist in data validation
• Coordinate with offshore team on defect resolution and issue troubleshooting
• Deliver thorough Daily Status Reports (DSR) on QA testing that determine product quality and release readiness
• Act as a liaison between the technology teams, business units and the support teams to ensure the expectations of the business are transformed into to-be solution delivered.
• Responsible for tracking and escalating risks or issues.
• Providing training to the users.

Environment: SQL Server, .NET, MS Visio, MS Word, Excel

Confidential, NY

QA Analyst/ Project Coordinator

Responsibilities:

• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade/change the business specifications for the product & ensured that the developers were updated.
• Assist in developing Business Requirements Document and Use Case Document
• Key member of team that developed the Data and Object Model
• Work with development to customize standard Salesforce Objects and Apex Classes for Customer, Contact, Opportunity and Product modules
• Responsible for QA of the Organizations, Contacts, Physician and Patient, Training and Reports module.
• Assist in data validation and documentation to ensure compliance of Patient clinical data
• Perform analysis and document requirements for client Dashboards and Reports
• Accountable for creating training guides and training materials
• Performing backup Admin role.
• Prepare documentation for end-users, developers, and management

Environment: SQL Server, Apex, MS Visio, MS Word, Excel, Salesforce

Confidential, NJ

ETL Tester

Responsibilities:

• Analyze Session XML from Duck Creek 5.x and 6.x Platforms for Auto and Property
• Perform Template Upgrade Testing for Duck Creek Template versions
• Developed Requirement Traceability Matrix (RTM) for testing Duck Creek Session XML
• Develop and Execute Test Cases for validation of ISO Statutory Class Code, ASLOB Codes, Subline Codes and Territory Codes
• Perform testing of Limits and Deductibles based on Coverages selected on a Policy
• Perform ETL Testing to ensure Informatica Workflow Source and Target Mapping are as per requirements
• Collaborate with offshore team on development and implementation
• Create test strategy, test plans, test scenarios, and requirement traceability matrix for producer and user management in Premiere submission policy administration system according to defined best practices, standards and procedures.
• Tested and validated ETL mappings to extract data from DuckCreek (Accenture) policy admin system (Source system).
• Involved in testing new table structures of Operational Data Store (ODS) and modifying existing tables and fit into the existing Data Model

Environment: Windows, SQL Server, Informatica, JIRA, MS Word, Excel.

Confidential

QA Tester

Responsibilities:

• Supported senior testers in conducting QA and QC tests and in observing the results
• Monitored performance of products and documented results of testing process
• Participated in discussions and gave opinions about the product's performance
• Ensured accuracy and completeness in the test reports
• Involved in Manual and Automated Testing of Confidential web pages.
• Developed strategies for tests and planning steps to be taken for performing tests

Environment: Windows, Red Hat Linux, Oracle, Toad, HP ALM, QTP, MS Word, Excel.