SUMMARY:

• 7+ Years of IT experience as a Business Analyst with strong domain knowledge in the field of Investment Banking, Corporate Banking, Retail Banking, Commercial Banking, Finance by working diligently through various projects from conceptualization to implementation.
• Highly proficient in working with users and stakeholders to gather requirements, analyze them and subsequently use design tools to model the requirements. Successfully managed medium to large sized projects.
• Ability to build client relationship through frequent meetings, one on one interaction and ability to converse with all facets in the client organization by utilizing elicitation techniques like Joint Application Development (JAD) sessions, interviewing, brainstorming, focus groups, prototyping, cost/benefit and risk analysis.
• Proficient in documentation of business requirements document (BRD) and conducting meetings with business people to give a walkthrough of final BRD to get their sign - offs and approval.
• Experience in preparation of the system requirement document (SRD) / functional requirement document (FRD) based on the approved business requirements document (BRD).
• Extensive experience in creating Use Case specifications, Requirements Traceability Matrix (RTM), Work break down structure (WBS) across the different phases of the project.
• Expertise in UML - use case diagrams, activity diagrams and class diagrams using MS Visio and Rational Rose. Extensively used technologies such as MS Office suite- MS Project, MS Visio, MS Access, MS Excel, MS Word, and MS PowerPoint.
• Well experienced in developing and imparting pre and post implementation training, conducting GAP Analysis and User Acceptance Testing (UAT). In-depth knowledge of all phases of UAT Life Cycle, SWOT analysis, Cost benefit analysis and ROI analysis.
• Strong experience working in Software Development Life cycle (SDLC) using methodologies including Agile, Rational Unified Process (RUP) and Waterfall.
• Highly motivated self-starter with excellent communication, presentation and interpersonal skills, can perform well independently as well as part of a team, always willing to work in challenging and cross-platform environments.
• Working expertise in AGILE methodology, participating in daily SCRUM meetings and creating user stories as part of AGILE process.
• Proven ability to lead discussions, design walkthroughs, and meetings with business- and technical teams, scope definition, change control boards and client management.
• Experience with legacy application migration / modernization and business process restructuring.
• Ability to learn and acquire new technologies as needed, as well as a willingness to understand the key concepts within the problem domain.

TECHNICAL SKILLS:

Methodologies: Rational Unified Process (RUP), Waterfall, Agile/Scrum & SDLC

Software Packages: MS Office (Word/Excel/Access, PowerPoint), MS Project, MS SharePoint, Dream Weaver, MS Visual Studio, Adobe Photoshop,JIRA

Business Tools/ Screen Design: Rational Suite (Requisite Pro, Rose, Clear Case), UML, MS Visio

Web Technology/ Server: HTML, XML, HTTP

Requirements Management: Rational Requisite Pro

Project Management: SWOT Analysis, Risk Analysis, Cost-Benefit Analysis, Work Breakdown Structure

Operating System: Windows XP 7, MS-DOS, Win 95/98/NT/2000/XP/Vista

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, NJ

Project Manager/ Business System Analyst

Responsibilities:

• Work with different business, executive and project stakeholders to understand, gather and document business requirements. Worked with product developed to translate business requirements into technical documents.
• Acted as a liaison between the business solution team and technical team to help introduce the next generation security products into the enterprise level environment.
• Create project plan, maintain project timeline, create solution overview deck, create resource and budget forecasting.
• Worked closely with Linux and securities team throughout the project, to help implement products seamlessly.
• Co-ordinate and manage multi-location engagements, including offshore developers and testers.
• Created testing checklist, test plan, test scripts, participate in UAT testing, and gather business sign-off approval for the product go-live.
• Manage weekly project external and internal communications, organizational changes, and user access role definitions.
• Manage, create and deliver solution overview demo with product vendors to the end-users.
• Create training documentation, perform end-user trainings, step by step desktop procedures.
• Managed stakeholder expectations, project plans and communications, and provide status updates as needed to continuously move forward in the service delivery process
• Identified potential roadblocks and develop recommendations to address
• Handle and conduct weekly team meeting to review the progress of the project. Project plan and timeline review with entire team to achieve deliverables on timely manner.
• Acted as a central point of contact for the assigned engagements.
• Collaborate with internal team and vendor team as necessary to achieve team goals.
• Worked on different processes including windows & Linux certification, presentation to Plan, Build & Release team to get through the certification.
• Worked on Internal documentation for hardware provision -IDD (Infrastructure design document), Build-to and LAT template.
• Delivered operational model & runbooks for the global deployment across various regions of APAC, LATAM, EMEA and North America.
• Involved in security, strategy, research & development team to track all ongoing projects into the central pipeline with the goal of increasing communication and sharing related resources.
• Coordinated and provided structure around R & D innovation efforts in service towers.
• Assisted service towers in problem solving and evaluations.
• Constructed vendor evaluation matrix for different solutions.
• Researched external vendors with cutting edge technologies to enhance the existing system and solve enterprise problems.
• Assisted upper management to develop business case for the solution.
• Worked on month end accounting reconciliation process.
• Mapped legacy general ledger accounts with new ERP general ledger accounts.
• Reconciled vendor and customer masters reconciliation accounts.
• Involved in business requirement gathering workshops for bank statement account reconciliation process.
• Reconciled various general ledger account balances for the data migration.
• Identified accrual and recurring accounts and entered them into ERP system for the periodic updates.
• Worked on month end accounts closing process with asset depreciation accounts.
• Created and presented project roadmap, executive summary, In- scope/Out of scope details, funding requirements and internal resource hours required for the product implementation on weekly basis in project architectural councils.
• Advanced level skill sets in MS office suite (Project, Excel, Word, Outlook, PowerPoint and Visio).

Environment: MS Office, MS Visio, MS Project, PowerShell, SQL, Java, XML, HTML, Waterfall Methodology, JIRA, SharePoint.

Confidential, Mount Laurel, NJ

Business System Analyst

Responsibilities:

• Conducted JRS session with business, stakeholders and technology to understand business requirements.
• Created Business Requirement Documents (BRD), System Requirement Specifications (SRS)
• Held requirement gathering sessions with Business Owners and SME’s along with risk managers to gather client specific business requirements and documented business requirements and functional specifications.
• Conducted various walkthrough calls for BRD & SRS with Business Team, technology team, design & testing tem.
• Worked with Solution Architect and helped him to draft "Architectural Blue print" document.
• Created Use Case diagrams, Flow Diagrams, Activity diagrams and Cross functional diagrams and linked with BRD and SRS.
• Created Business Use cases and System Use cases,
• Helped PM to schedule recurring meeting for stand up to stay on top of all actions/open items for the project.
• Created IAD logs and made sure to follow up & resolve with right set of people.
• Performed review sessions and gathered BRD and SRS sign offs from Business, technology and other related work streams.
• Designed presentation on PowerPoint for conducting walkthroughs with entire team.
• Responsible to create training materials on behalf of LOB.
• Created data mapping worksheets to extract data from one data base and transport to another data base.
• Facilitated user acceptance testing and test strategies with developers and testers.
• Maintained an action log that get discussed/reviewed in the meeting.
• Created GAP Analysis documentation, Interfacing context diagrams, traceability matrix and other related documents for the business processes

Environment: MS Office, MS Visio, MS Project, Cognos, SQL, Java, XML, HTML, Waterfall Methodolgy,Qaulity Center,Sharepoint

Confidential, New York City, NY

Business Analyst

Responsibilities:

• Facilitated JAD sessions with management, users and other stakeholders to define the project and reduce the time frame required to complete deliverables.
• Conducted detailed and comprehensive business analysis by working with the IT as well as business stakeholders, in order to get a better understanding of client business processes and gather business requirements.
• Participated in and contributed to As-Is and To-Be Process Modeling Sessions, and build process models responsible for analysis and reporting of invoices.
• Conducted SWOT analysis.
• Used Rational Clear Case as Version Control System for any changes to documents related to project.
• Created Use Case documents, Activity Diagrams, Sequence Diagrams etc.
• Implemented Agile Methodology with Scrum through Sprint Zero while maintaining the required level of traceability to satisfy government regulations
• Established a lightweight Scrum project management process and helped team meet sprint goals.
• Facilitated sprint planning meetings at the beginning of every sprint with an end result being a backlog of requirements/sub-requirements that the team anticipates completing at the end of the sprint.
• Facilitated daily stand up meetings to collect requirements from system users and to keep track of what was done the day before and what is to be done that day and strictly enforced time-box approach for these meetings.
• Kept a check on Sprint burn down’s daily updating to reflect the progress of the sprint backlog. Estimated the items in release backlog in story points and created release burn down charts to reflect the work left to complete the target.
• Facilitated the sprint review meeting to review the completed work and presented it to the stakeholders.
• Assembled and validated business requirement & created User stories. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.
• Used MS Visio to model activities and data flow process in the business and make them more understandable to developers and architects.
• Assisted the data analyst in resolving issues with Data modeling and Data Mapping (such as understanding the fields and its attribute).
• Created and maintained the Requirement Traceability Matrix between the requirements and other products such as design documents and test plans.
• Successfully initiated, developed, and documented interface designs for Business Banking Domain and implementation to open business account.
• Documenting project status, assisting the project manager with the Project Plan and other PM related tasks and reports on a weekly basis.
• Involved in test case creation, system testing and coordinate UAT, resolved the data related issues such as: assessing data quality, data consolidation, evaluating existing data sources and data profiling.

Environment: MS Project, PL/SQL, DB2, COBOL, Oracle, Java, Microsoft Share Point, Lotus Notes, MS Word, MS Excel, MS Power Point, MS Access, MS Visio, Quality Center.

Confidential, Willmington, DE

Business Analyst

Responsibilities:

• Followed and applied Waterfall Methodology in defining the problem, gathering requirements, business modeling and communicating with the technical team for the development of the system.
• Prepared and authored Business Requirements Documents BRD and FRD for the detailed expansion of the functionality and going over it with the technical as well as the testing team.
• Conducted various JAD Sessions with different stakeholders in order to get better understanding of ongoing activities and to assign every party their tasks and duties.
• Participated in various stages of data and requirement analysis for project needs.
• Conducted stakeholders’ interviews, gathered requirements, and analyzed the requirements using Rational Requisite pro.
• Used UML to model business requirements and logically convert them to functional requirements. Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams.
• Analyzed and Worked on Procurement process, Cash Management, Asset Management Accounts (AMA), and Financial Statements (Accounts Receivable and Accounts Payable).
• Created interface screens shots and mock-ups.
• Responsible for enhancing existing Logical and Physical data models to accommodate the new data requirements.
• Performed GAP analysis to identify enhancement to the existing system.
• Maintained and kept track of stakeholders’ requests for enhancements and changes using Unified Change Management tool (UCM) such as Rational Clear Quest
• Used Rational Test Manager for creating the test cases for functional requirements.
• Execute test scripts & coordinated UAT testing.

Environment: Requisite Pro, Rational Clear Quest, MS Visio, MS Project, Rational Test Manager, SQL, PL/SQL/T-SQL

Confidential, New York, NY

Business Analyst

Responsibilities:

• Collaborate with client services and IT experts to successfully translate business vision into a finished technology solution for competitive advantage.
• Analyzed and created business requirements document (BRD) and detail design of the software for full understanding of the business.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Organize requirements into Use Cases.
• Responsible for creation of Collaboration Diagrams, Activity Diagram, Project Flow Diagram in MS Visio wrote detailed specification for various reports generated using database.
• Track and maintain Stakeholder requested enhancements and changes using Rational Clear Quest.
• Participated in testing software by coordinated User Acceptance Testing (UAT) and involved in documenting Defects and Signed Off from Application.
• Conducted user interviews, gathered requirements, analyzed the requirements and documented the requirements using Rational Requisite Pro.
• Assure that all artifacts are in compliance with corporate SDLC Policies and guidelines.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and product knowledge.

Environment: Requisite pro, clear quest, HTML, UML, XML, Waterfall Methodology, MS Office, MS Visio, MS Project, .Net, Java, J2EE, Oracle, DWH, SQL, RDBMS