SUMMARY:

• Highly qualified and dedicated Executive / Sr. Administrative professional offering management, supervisory, basic accounting, front line customer service, analytical reporting, training and project coordination skills.
• Energetic and eager to build skills with a can do attitude; a team oriented spirit, finally honed time management skills driven by a work smarter not harder initiative.
• Recognized for streamlining and refining work process.
• Seeking a senior level administrative position, potential project coordinator skill track and one that will most benefit from my related divers experience and skills

KEY STRENGTHS:

• Administrative support
• Microsoft Suite & SharePoint
• Type 60 wpm with accuracy
• Database Management
• Meeting Planning
• Travel Arrangements
• Expense Reporting
• Calendar Scheduling
• Project Administration
• Procurement
• Book - keeping software
• Basic Accounting
• Staff Supervision & Training
• Internet Research & Analytical Reports
• Client Relations

TECHNICAL SKILLS:

• MS Office Suite
• MS Outlook
• Access
• Adobe
• Visio
• People Soft Accounting
• Jamis Accounting System
• Tririga
• EMPAY/Oracle Database
• Ariba and Eway-Staples Order System
• DTS Travel
• SharePoint
• MedImmune KImmunity database
• Personify 7.5 Database

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Project Coordinator

Responsibilities:

• Correspond with customer ensure Rapid It required specs are fully provided to ensure smooth VM database and server provisioning and builds.
• Create, updated and maintained spec checklist.
• Proactively composed template correspondence to limit common areas of confusion, reduce the need for additional correspondence, and create a more efficient collection process.
• Utilized My Service Fulfillment tracking database to extract, determine and derive missing specs, required ticket update. Pinpoint and address discrepancies, identify assigned analyst, attach pertinent info and notes to the demand record to aid analyst. And pull new specs for new VM demands at the intake stage and prior to analyst assignment.
• Drive completion of fulfillment master report submitted to Sr. Management within scheduled time constraints. Ensure all Overdue project completion dates are remedied and updated to a more reasonable date via reminder and follow up correspondence and escalate any potential unresolved to project manager.
• Facilitate Kanban daily meetings as requested, determine and report escalated project issues and PM Action items, scheduling conflicts and potential scheduling issues.

PMO Administrator

Responsibilities:

• Designated contact person for all new hires leading up to their hire date. Tasks to include communicating new hire start dates (Federal & Subcontractors) via Outlook invitation, ensuring appropriate parties are notified, create instructive correspondence pertaining to new employee tasks and responsibilities, respond to questions and/or concerns and obtain pertinent information to complete PIV Card paperwork for access badges, follow up and reserve conference rooms.
• Responsible for the onboarding of all new hires entering the program and assume the role of new hire buddy.
• Act as infrastructure and program administrative knowledgebase.
• Provide orientation sessions and associated materials to ensure a seamless transition into the programs administrative process, procedures and tasks.
• Perform Deltek training, amendments, reconciliations and QC. Manage, track, enter and maintain Deltek entries and paper timesheets for audit.
• Provide recruiting assistance; coordinated and scheduled face to face and phone interviews via outlook calendars for hiring project teams and coordinate multiple interviewer schedules within each team.
• Assist Program manager with new hire Redcarpet tasks via the SilkRoad Onboarding Tool to include verifying documents to complete I-9 forms.
• Maintain Onboarding tracking spreadsheet and Outlook TASPD program contact list.
• Apply proactive resolutions and insightful alternative methods for smoother, more efficient and effective daily process.

Project Coordinator

Responsibilities:

• Managed, tracked, categorized, and create Inbox rules, alerts and auto responses to program website generated emails. Expediently distribute inbox emails to appropriate team and consistently exceeding delivery expectations.
• Researched, resolved and responded to customer phone and email status inquiries, complaints, program questions and assist with website navigation and log exchange in SharePoint. Composed standard detailed responses for common inquiries.
• Maintained excellent relations with contractors to insure cooperation adhering to process, procedures and guidelines.
• Reported inbox activity to include corresponding excel; spreadsheets and charts, trends, pending and/or potential obstacles and implement effective and proactive resolutions.
• Responsible for housing, tracking and retrieving e-files, move documents to appropriate shared files and manage archived PST files via BNet Solas system utilizing Outlook IMAP configuration.
• Worked closely with IT to ensure seamless server migrations, outlook re-configurations and provide detailed technical instructions for department accordingly.
• Composed and maintain detailed inbox management instructions to support the departmental process and procedure manual.
• Managed multiple projects, activities and tasks simultaneously.
• Insured all documents met QC requirements for program submittal and eligibility, data enter and research utilizing CRM Solas Tracking System.

Administrative Assistant / Mail Clerk

Responsibilities:

• Provided full mail room clerical and administrative services for corporate building.
• Ordered supplies, filed, fulfilled conference room reservation requests and associated equipment requests.
• Involved in the purchase order and invoice process

Program Executive / Administrative Assistant

Responsibilities:

• Provided administrative support to Sr. Executive and Program Management team with primary focus on Outlook calendar scheduling, teleconference and global webinar meetings with executives and other business units.
• Ordered supplies, managed all meeting planning logistics and submitted and tracked operations requests.
• Coordinated air and ground, domestic and international travel, tracked and submitted expense.
• Provided all meeting planning logistics.

Office Manager / Administrative Assistant / Receptionist

Responsibilities:

• Managed database for tracking architectural submittals and assisted engineers to meet closing time lines.
• Uploaded corresponding drawings, coordinated calendar scheduling for Architects and Engineers, shipped and received.
• Meet and greet visitors, building management liaison to resolve maintenance issues, ordered supplies and stocked kitchen.

Project Administrative Assistant

Responsibilities:

• Improved the application training tool which provided easy processing for end users.
• Created, monitored and updated metric reports daily utilizing advanced Excel and responded to customer inquiries.
• Developed application status updates and nurse credential verifications utilizing Personify 7.4.1 CRM360.
• Managed, researched and responded to all application inquiries delivered to the volunteer inbox and hotline. Distributed large mailings via mail merge process, provided meeting minutes and created and maintained departmental e-files.

Program Executive Administrative Support

Responsibilities:

• Provided support to an IT DOD government contract Program Director and, VP & CTO.
• Gathered, analyzed, extracted, researched, deciphered and interpreted IT data to support preparation for Government Request for Proposal (RFP).
• Managed all project updates and status in SharePoint.
• Maintained accurate records of proposal, amendments, contract and supporting documents and key look out for all contract changes and updates, and program financial spreadsheets.
• Coordinated meetings and conference calls, booked conference rooms, received visitors, compiled notes and transcribe dictation in preparation for meetings and discussions.

Program Sr. Administrative Assistant & Project Administrator

Responsibilities:

• Provided administrative and operations support to Sr. Staff and Program Project Managers to include, outlook calendaring, compiled meeting minutes and action items for Sr. Management team, composed and distributed instructive email correspondence.
• Served as department internal infrastructure knowledgebase, new hire policy, process and procedures trainer and troubleshooter.
• Liaison for all IT related issues, initiated tracking process throughout the IT resolution process, researched and coordinated equipment purchase and repair, tracked and maintained PTO, anniversaries and birthdates.
• Created and maintained operation project tracking schedule, provided weekly status reports and action items, assisted with annual review preparation, meet and greet visitors, supported office move, stocked pantry and ordered office supplies, organized all meeting planning logistics, submitted shipping and courier requests and maintained personnel files.

Administrative Assistant

Responsibilities:

• Provided MS Office document conversions services and document conversion program research; updated, compiled and formatted spreadsheet, created and maintained e-file system.
• Coordinated Children & Family Service Review (CFSR) information portal updates, hotel analysis, set up conference rooms including tablet set up for internet access.

Project Executive / Administrative Assistant

Responsibilities:

• Supported Vice President and 5 associated senior project management staff administratively to include meeting planning logistics. Format, formulate and track project utilizing Tririga.
• Maintained and submitted safety and timesheet records, monthly vehicle status and credit application reports via project number.
• Submitted and tracked subcontract liability verification requests and employment eligibility verification and I-9.
• Compiled, organized and maintained contract of correspondence providing accurate sequence of events by for each task.
• Provided analysis report of construction cost trends w/graphics.

Administrative Assistant

Responsibilities:

• Provided administrative support in a secret government environment for a department branch of approximately 30.
• Completed, submitted and routed documents to ensure appropriate signatures and approvals for Visit Requests on and offsite.
• Coordinated domestic and foreign travel and submitted and tracked corresponding Travel Vouchers via DTS travel system.
• Submitted time entries in SLDCADA and payroll amendment submission as needed, created bankcard expenditure spreadsheets and charts.
• Maintained personnel filing system and confidential authorization requests and documents.