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Project Coordinator Resume

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Atlanta, GA

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SUMMARY:

  • Management professional with over 15 years’ experience in the Telecommunications Industry.
  • Heavy technical background including both hardware and software proficiency. Knowledgeable of telecommunications, network infrastructure and support systems.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

PROJECT COORDINATOR

Responsibilities:
  • Create reports s to ensure projects are running efficiently.
  • Maintain detailed procedural processes to improve efficiency.
  • MS Office proficiency and tracking - software familiarity.

Confidential, Atlanta, GA

PROJECT COORDINATOR

Responsibilities:
  • Managed the installation of Sprint Customer Premise Equipment (CPE)
  • Coordinated the work assignments for CPE Technicians using WFM.
  • Worked closely with area managers to expedite projects.
  • Estimated workforce requirement and equipment needs.
  • Supported over seventy field, switch and wireline personnel.
  • Managed special network infrastructure projects for US and Canada.
  • Coordinated Sprint Capacity Add Project (Carrier Adds, Augments, T-1 installations)

Confidential, GA

SONET TRANSPORT TECHNICIAN

Responsibilities:
  • Thorough understanding of Layer 1 transport.
  • Conducted turn-up, test, upgrades and network migration activities.
  • Transport technologies included, DWDM, ATM, Frame, SONET.
  • In-depth knowledge of Cisco IOS, React test platforms.
  • Worked closely with Local Exchange, IXC and Transport Carriers.
  • Physical layer diagnostic skills and testing equipment proficiency.

Confidential, GA

NOC TECHNICIAN/ANALYST

Responsibilities:
  • Managed the installation and maintenance of T1’s and DS3’s.
  • Tested all incoming DS3’s utilizing EdgeLink300 multiplexers.
  • Responsible for all hardware buildout and software conversions.
  • Provide customer support on production communications links.
  • Employed Heat to track trouble tickets and pull statistics.
  • Supported IVR applications used within call center environment.
  • Accountable for internal web page maintenance.
  • Utilized HP OpenView to monitor production network

Confidential, IL

TECHNICAL SUPPORT SPECIALIST

Responsibilities:
  • Provided technical support for Internet clientele.
  • Developed intranet web based communication system
  • Devised and designed web-based technical support site to assist support functions. This system helped the company expedite customer service calls, allowing the help desk staff to handle queries in a more efficient manner.

Confidential, Fl

PURCHASING SUPERVISOR /MATERIALS MANAGEMENT

Responsibilities:
  • Responsibilities encompassed purchasing, MRP, cost analysis, inventory control, and line supervision.
  • Coordinated and sustained operation schedules for production staff.
  • Accountable for managing an inventory of $10 million in equipment, parts, and supplies.
  • Increased direct labor productivity 25% by analyzing and implementing new production techniques for twenty-four employees.
  • Initiated JIT inventory control system, decreasing on hand inventory levels, with documented savings of $500,000 annually.
  • Instigated, and maintained production schedules for line staff, which enabled sales to give accurate lead-times to clients.
  • Reported directly to the corporation's President.

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