Experienced project manager with system application & process related implementation and sustention. Innovative professional with proven ability to identify, analyze and solve problems.
Program Development & Management
Sales & Distribution
Cross Functional Team Leadership
eCommerce / Business to Business (B2B) Supply Chain Management
Customer Service Management
- ENTERPRISE & DATABASE: SAP R3 SD & VC, Oracle 10.7 OM, FIN, & MFG, Firepond / BRE , MS Access, ASK MAN MAN
- B2B SOLUTION: Microsoft BizTalk Enterprise Server Application & RosettaNet Accelerator
- MULTIMEDIA & WEBSITE DEVELOPMENT: Dreamweaver, MS Frontpage, Adobe Photoshop
- OPERATING SYSTEMS: Windows 2007, Vista, XP, NT, 2000 & 98
- APPLICATIONS: MSOffice Professional; Excel, Word, PowerPoint, Project, Visio, Access, Outlook, etc w/ limited Visual Basic skills. BRIO, Synactive-GUIXT,SharePoint, Remedy, Test Director & MatrixOne
Confidential - Milpitas, CA: April 1992 to January 2009
Oct. 2004 to Jan. 2009
Program Manager – SAP Variant Configurator
Managed corporate group responsible for processing, programming and implementing variant configurator ECOs affecting global sales systems for complex semiconductor products across multiple divisions. Variant configurator business process lead for system upgrades, new product introduction/sustention and acquired business quote to cash integration.
Dec. 2003 to Oct. 2004
Project Manager SD & VC – Global SAP Implementation
Business lead for quotation, pricing & variant configurator in global implementation of SAP R3 ERP from Oracle 10.7. Responsibilities included requirements gathering, functionality mapping, user interface design/development, data integrity verification, testing, end user training and go live/post go live support.
March 2001 to Dec. 2003
Project Manager - Sales Systems, Sales Operations
Sustained and enhanced the quotation application through user base surveys and strategic prioritization methodology. Developed global design for future replacement of quotation system, researching solutions heading up both short and long term plans. Implemented/supported eCommerce B2B functionality for sales transactions establishing baseline capability within the company.
Dec. 1999 to March 2001
Business Systems Analyst - Configurator & eCommerce, Sales Operations
Coordinated support efforts for product modeling and the Quotation application. Developed and maintained product configuration processes and procedures ensuring any applicable updates were incorporated into the company’s product lifecycle (PLC). Administered the Sales Operations website.
Feb. 1997 to Dec. 1999
Financial Analyst, Worldwide Sales Organization
Managed worldwide sales compensation programs for internal and external sales representatives. Calculated the monthly commission accruals payments and the reconciliation of the corporate accrued commission expense account. Controlled company wide bonus’ program and interpreted management’s expectations as they apply to bonuses.
April 1992 to Feb. 1997
Order Processing Coordinator, Worldwide Sales Organization
Facilitated and organized the booking, tracking, and shipment of all Orders received within my territories of responsibility. Interacted with Manufacturing and Sales personnel to maintain the integrity of the forecasted bookings/shipments.
EDUCATION & PROFESSIONAL TRAINING
A.A. - Business Administration, Confidential, Cupertino
Certificates - Customer Satisfaction, Project Management, Team Building, Situational Leadership