SUMMARY:

• Highly experienced, result oriented Project Manager, Quality Assurance, Integration and Test Engineer with extensive experience managing Test and software quality (on mobile devices, STBs, VOD, Smart home devices, Highspeed internet) for: Cisco, Motorola, Dish/EchoStar and Confidential & Confidential .
• Utilized knowledge of product and software development life cycle (SDLC) in a traditional and in an agile environment to: analyze requirements and user stories, plan, lead and manage test, develop test cases, report and deliver software and products on schedule and on budget.

TECHNICAL SKILLS:

QA/Test Tools: SOAP UI, JSON, HP ALM, QAC, HPQC, Jira, Rally, AOTS, Clarify, Test Center, Wireshark, IEX, Bugzilla, SPC, SOASTA, REST/SOAP Histogram, Pareto chart

TCP/IP: TCP/IP protocols DNS, DHCP, SMTP, SNMP, HTTP, FTP

Quality: Agile testing, Six Sigma (DMAIC), Kaizen, JIT, STS, and Lean

Software: MS Suite: Word, Excel, Visio, Power Point, Outlook; Linux, JavaScript, SQL, Minitab

Video: Video on demand (VOD) - Merchandiser, offer management, Content ingest manager, Identity Manager, PRM; Cloud DVR, Cox contour, Trio Cox ; Cox DTA, Cisco VCS, Unified headend (UHE); Motorola Digital Addressable Controller (DAC), Switched Digital Video (SDV), SmartStream Encryption Modulator (SEM); Seachange VOD; Rovi Integrated Program Guide (IPG), ShowRunner, Rovi Echo/passport, TVGuide and iGuide; EchoStar MPEG2/MPEG4, STB.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Project Manager

• Attend project planning meetings, review HLTC's and LLTC's, ensure TCs are prioritized based on requirements. Ensure Support teams are prepared to support testing by execution dates.
• Review LOE and estimates/timelines provided by E2E and UAT test teams to ensure testing timelines are estimated accurately and blend in rightly within project schedule
• Evaluate and recommend test strategy that is appropriate for the project and update as needed
• Manage test teams and review test progress on a daily basis (with IST, E2E and UAT and PVT) to ensure test status is green
• Convey critical open defects status to App teams to draw required attention and follow-up with APP teams responsible to ensure defects are resolved in a timely manner
• Review and escalate blocking issues and defects to SDPM and upper managements if required
• Prepare/report any metrics as requested other than what is being published to ensure transparency
• Ensure test team adheres to the testing guidelines defined in tech development process.

Confidential, Atlanta, GA

Engineer QA/Test Engineer

• Analysed requirements and user stories for completeness, accuracy; uncovered gaps and recommend changes leading to reduction in rework.
• Worked with cross functional team to developed test plans, scenarios, unit and E2E test cases for VOD systems, Cox Personal Video Experience (PVE) and Cox TV Connect (CVTC) which resulted in high percentage test coverage and were shared with customer for in-house testing to reduce cost of quality.
• Performed API, UI and E2E test for various VOD components, uncovered UI design deficiency, recommended and negotiated changes which resulted in customer acceptance and satisfaction.
• Identified over 60 Verizon VBO defects, troubleshot, triaged, tracked and worked with onshore/offshore developers and System Engineers to identify root causes and resolutions.
• Initiated remote test with sling box and negotiated its usage for E2E testing which lead to 60% reduction in travel while providing test team with a 24/7 access resulting in on time test delivery.
• Utilized various test methods, exploratory, regression, functional for UI and backend tests for PVE application for IPad, IPhone, Android tablets and PC that ensures product accessibility/integrity
• Wrote defect reports in Jira, QAC, ALM; maintained defect triage; liaised with external customers (e.g. Verizon, Cox) on priorities and partner with internal teams to troubleshoot, verify, track and fix bugs.
• Attend daily agile scrum meetings, worked with onshore and offshore team to resolve quality issues.
• Volunteered extra travels to customer sites to assist the team complete tests on schedule and collaborated with offsite team to improve quality and deliverables.
• Run automation test scripts, analysed test results and created defect and write test reports.
• Analysed requirement and developed user UAT Test cases used for customer Lab acceptance criteria.

Confidential, Lawrenceville, GA

Senior Staff QA/Test Engineer

• Successfully integrated Motorola firmware with Rovi Echo and Passport version 3.6 applications and IPG server 3.6 from conception to field deployment without slippage.
• Wrote product functional and test requirements for Rovi Echo/passport version 3.6 and 3.7
• Analyzed requirements, created test strategies, test plans and test suites, tested and report defects
• Performed E2E network traffic and bandwidth analysis, set-up and debugged complex test environments containing Audio, Video, RF, PVR, VOD, IPG, EBIF and networking sub components.

Confidential, Atlanta, GA

Lead Test / QA

• Partnered with hardware/software teams to design test cases, on bugs detections, verification, tracking, and elimination.
• Escalate serious issues to the QA and project managers before schedules are adversely affected.
• Validate software development results against requirement and design specifications.
• Assigned, monitored, and ensured timely test completions and test reports for software releases.