SUMMARY:

• Information Technology professional with experience directing and managing cross functional teams of technical experts to analyze systems, processes and implement various technology improvements.
• Expertise in orchestrating global complex projects and generating rapid return on investment.
• Possess strong leadership, successful team building and mentoring capabilities combined with excellent technical, communication, presentation, and customer service skills.

CORE COMPETENCIES:

• Client & Vendor Relations Management
• SDLC - Applications & Infrastructure
• SCRUM Agile methodologies
• CMMI III & QMS Processes
• Business & IT Strategy Alignment
• Program/Project Management/MS Project, PPMC
• ITIL Areas of Focus: Change, Release & Config Management
• Managing Program Budgets and Worldwide Team of Resources

PROFESSIONAL EXPERIENCE:

Confidential, Pontiac, MI

Sr. Project Manager

Responsibilities:

• Managed global applications & tools team that consisted of 10 project managers, 16 application developers, one lead architect and one chief engineer. These resources were aligned tightly with client counterparts
• Participated in setup of processes for migrating client infrastructure to the cloud environment. Initial onboarding for server builds went from two weeks to one day with process improvements and resource alignment efforts. Overall migration of a client into the cloud was three weeks in total from requirements, testing & sign-off.
• Ensured architecture, design & implementation met contractual requirements by implementing a ‘two in a box’ concept with key HPe and client resources. This significantly improved communication, trust and collaboration leading to no re-works or contractual penalties.
• Migrated and on boarded clients to leveraged standard HPe tools & applications by managing scope, requirements, development of test cases, qualification & move to production activities.
• Migrated clients from multiple ticketing systems to a single instance of Service Now. This significantly improved productivity removing requirement to have resources enter over 100 tickets each month in a second ticketing system.
• Implemented HP Database Middleware Automation (DMA). HP DMA reduced patching effort for databases from three to four months down to one month. Database creation went from two weeks to five days.
• Completed training on over 30 federally regulated processes in order to successfully implement solutions by adhering to guidelines and avoiding penalties to Bristol Meyer Squibb.

Infrastructure & Application Release Project Manager

Confidential

Responsibilities:

• Installed and configured core applications and tools required within the Confidential stack such as SRP, Portal, Service Manager, Asset Mgmt., Data Warehouse, eBI, Business Objects Reporting, Server Automation, Monitoring & Event Mgmt.
• Managed the application development, testing & implementation teams that utilized .NET, BizTalk, Service Bus, AppFabric & Visual Basic.
• Coordinated procurement, rack/stack, power, cabling and network required for the setup & configuration of C7000 enclosures, Oracle RAC, SQL Clusters, VMWare, BUR, Load Balancers & Storage solutions.
• Confidential implementation allowed for HP clients to leverage Confidential services enabling the consolidation of two Asia Pacific data centers and migration to the new Confidential stack. Assessed 55 legacy applications for either a decom or migration effort. Data center decommission efforts saved HP over $1M a month.

Regional Implementation Project Manager

Confidential

Responsibilities:

• Managed and coordinated multiple teams across organizations to align & implement ITIL processes.
• Led infrastructure project which was a pre-requisite for multiple ITIL based capabilities to be implemented.
• Provided project tracking, oversight and metrics reporting to senior vice-president for Confidential .
• Resided on a governance review board for issue resolution/escalation, review/approve change controls and program scope changes.
• ITIL practitioner for Release, Change & Configuration Mgmt.
• Completed an assessment that identified 76 tools including hardware/software/support that could be decommissioned within the GM account.
• Structural cost reduction goal was $2.2 M project completed with a savings of $7.6 M. Productivity gains for the Confidential Account for the years 2006 through 2008 were realized aligning with point of sale & operational support model.
• Selected to travel to Europe to meet with six clients to present & gather requirements for an asset analytics tool.
• Tool increased inventory & reporting accuracies averaging 30% improving SLA’s with the client.

Confidential, Detroit, MI

Confidential Financial Services - Team Leader

Responsibilities:

• Provided oversight to technology planning for Confidential Financial Services distributed environment encompassing over 8,000 end user seats in over 150 branch and executive offices.
• Led a group of 23 engineers, including three team leaders with functional responsibilities for following CMM III and QMS guidelines for level three engineers, R&D and implementation of global and line of business applications.
• Acted as a primary contact with the Confidential Director of Operations for Information Systems & Support.
• Instituted and managed automated testing processes that significantly reduced testing time from two weeks to one day by utilizing Mercury Interactive tools.

Confidential, Detroit, MI

Security Specialist

Responsibilities:

• Responsible for providing security consultation, training & audit activities to the various systems within the environment.
• Administered and supported end users in a single sign-on environment utilizing Confidential, Netware 4.x, Microsoft Outlook and Mainframe environment.
• Developed and documented security policies and procedures