Senior Business Improvement Consultant (program Manager) Resume
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Johnston, IA
SUMMARY:
- A highly driven Executive with impeccable track record of success in corporate transformation and growth.
- Multiple industry experience in Process and Project Management, Lean Six Sigma, and Change Management methodologies.
- A natural leader and communicator with a strong ability to look at a situation, identify the problems and inefficiencies, and then make the necessary changes.
- Most recently, a single problem was identified and a solution was implemented resulting in a savings of $2.6MM in the first year.
- Captivating speaker and facilitator using multiple learning styles that translates into increased employee engagement and an enhanced continuous improvement culture.
TECHNICAL SKILLS:
All Microsoft Office (Excel, Word, Access, PowerPoint) including VBA and macro development, Microsoft Project, Minitab, ProModel Simulator, iGraphx, SharePoint, Visual Studio.net, Visual Basic, SQL, Business Objects, AutoCAD LT, C, Stat Fit, SAP
PROFESSIONAL EXPERIENCE
Confidential, Johnston, IA
Senior Business Improvement Consultant (Program Manager)
Responsibilities:
- Improved North America plant efficiencies by reducing the changeover times by 50%, setting up a visual management system for both plant operators and Leadership Teams, and leading Kaizen events resulting in production costs savings of $2.6MM.
- Facilitator for high visibility improvement sessions (Value Accelerator) allowing for significant process design changes in operations, project planning, metrics, and safety, significantly reducing both operations and healthcare costs by over $1.5MM.
- Primary Lean Kaizen event facilitator for Supply Chain processes and plant operations in areas of setup/changeover reduction, Value Stream Mapping, Kanban systems, 5S, Poke - Yoke, standard work, and visual management boards.
- Chartered and launched a nation-wide inventory management-barcode scanner system to 2500 Sales Reps automating their transactions and also assisted with decreasing their inventories and adding 25% available time with the customer.
- Coordinated the instructional design and delivery of Six Sigma, Project Management, Lean, Lean Office, Statistics, Gathering & Writing Requirements, Work Breakdown Structure, and Microsoft Project courses to over 800 employees.
- Focused team members on using simple root cause analysis tools to help with identifying problems and then using those results to implement simple solutions with cost estimate justifications.
- Increased the certification rates by 26% in the Six Sigma Green Belt and Lean programs by implementing team based training, hands on learning simulations, group discussions, interactive workbooks, and blended e-Learning training modules.
- Proposed and established a tiered Lean certification program allowing trained and semi-experienced Lean practitioners the chance to mentor and train others further enhancing a continuous improvement culture.
- Orchestrated and implemented a Process Management structure by collaborating with Directors to lower level management in defining core and sub-processes with cascading metrics to promote accountability on poor performing processes.
- Built a Global Tracking System using Microsoft Visual Studio that managed the status and health of project portfolio with workflow management capabilities promoting the sharing of best practices to 20 other production facilities.
- Effectively directed a Team in completing pre-course activities (scheduling, registration, room configuration and setup, prepping course materials) which eliminated non-value added tasks that did not promote the best use of company resources.
- Administered the design and development of the CI website allowing employees to access training schedules, tools and templates, information regarding methodologies and central place to add project and training documentation.
- Coach and mentored design teams in using the Six Sigma methodology in using the DMAIC and the DFSS (redesign) processes.
- Proactive in using business acumen in influencing and building relationships with stakeholders, technology team leaders, and other architecture teams so Change Management results in a timely manner.
Confidential, Des Moines, IA
Assistant Vice President - Business Process Consultant
Responsibilities:
- Chartered and implemented the Centralized Mortgage Channel project which involved developing requirements, charter sign-off, (WBS), VRU integration testing, new role training, and facility setup.
- Master Black Belt resource for five waves of Six Sigma teams by providing statistical analysis assistance, identifying root causes, and implementing solutions with the appropriate control charts resulting in over $10MM dollars in company savings.
- Instructional designer and lead facilitator on Six Sigma, Lean, Lean Office, and Project Management workshops, including WBS and Microsoft Project courses which helped to accelerate projects through the execution phase.
- Influenced WFHM Senior Leadership decision making by pioneering a root cause analysis system so operational managers could draw conclusions from data rather than just reporting on monthly dashboard resulting in $300K decrease in administration costs.
- Reduced cycle time in the Confidential group from application submittal to a first decision by utilizing the Six Sigma DMAIC process by applying Business Objects and SQL to analyze data, validating significant root causes, and identifying a solution that reduced $500K in operational costs.
- Created event driven simulation models for Consumer Lending and Architecture-Governance Teams to show predictive analysis that helped justify solutions in redesign efforts and maximized staff scheduling and service levels of the Confidential call center.
- Shortened the requirements writing process for Project Teams and decreased the time required to develop training materials by the use of Visual Basic forms allowing for additional time in developing effective and engaging training materials.
- Coordinated a project team in selecting a common Project Management tracking system (Plainview) and a Process Management tool (Active Strategy) that are now used across Confidential business lines improving communications, resource allocation, and increased accountability for managers to act on poor performing process indicators.
Confidential, Davenport, IA
Process Improvement Manager
Responsibilities:
- Worked with all department Team Leaders to statistically analyze production downtime and quality data and realized $200K in Supply Chain savings by facilitating sessions to develop solutions and project plans with action items through work breakdown structure techniques.
- Increased the utilization by 28% on production lines by developing advanced analytical techniques to assist with the product scheduling while maintaining system constraints, capacities, and minimizing inventory levels for Confidential ’s Supply Chain.
- Justified a major capital Engineering project which increased the Batching Area capacity by almost 20% utilizing computer simulation modeling which allowed additional throughput of raw material through the mixer per hour.
- Developed an Excel-based statistical analysis tool to provide real-time support for the Quality Assurance department by using Visual Basic for Applications (VBA) automation techniques.
- Reduced manual accounting processes and eliminated non-value added work by using VBA (macros) and Visual Basic programming skills to improve communication and data transfer between Supply Chain departments as well as a program for the Quality Assurance department to facilitate test results and stored for tracking/auditing purposes.
- Performed Design of Experiments with extruder line PLC data reducing process variation on pet food processes.
Confidential, Cedar Rapids, IA
Industrial Engineer
Responsibilities:
- Administered the development of a predictive analysis-simulation tool to assist military Design Engineers with how newly created products will perform in an operational environment and performed statistical analysis on complex probability algorithms to validate these results.
- Significantly reduced the resources required for the Government project bidding process and automated business transactional processes by using macro (VBA) code.
Confidential, Cedar Rapids, IA
Process Improvement Engineer
Responsibilities:
- Corporate-wide Project Manager for capacity analysis and cost management projects which saved the company in excess of $300K in the packaging and shipping departments.
- Developed simulation models for process improvement and developed a real-time Excel macro based program to quickly perform accounting functions and automatically create reports with graphical results.
- Developed and tracked annual and variable budgets for Supply Chain areas and used financial information to help justify capital projects.
