SUMMARY:

• Accomplished IT Project Manager with over ten years of progressive experience and expertise in project management, business/system analysis, e - commerce, risk management, and technical development. Proactive IT Consultant who bridges the gap between technology innovation and business goals with hands-on experience in leading the execution of global IT projects in the Federal Government Sector, Healthcare and on various consulting assignments.
• Experienced project management professional with experience leading business transformation projects, certified as a Project Management Professional (PMP) and Certified Scrum Master (CSM)
• Track record of managing multiple medium to large sized web-based, client/server applications and infrastructure projects while meeting or exceeding stakeholder expectations.
• Recognized for exceptional ability to identify opportunities to streamline IT processes and liaise with the project team, R&D community and key stakeholders to deliver profitability, service excellence and quality
• Demonstrated ability to deliver assurance and advisory services for compliance and operational control issues
• People-oriented with excellent relationship building, and communication (verbal, written, and presentation) skills
• Excellent work ethic with ability to deliver goals in large corporate environment with minimal or no supervision
• Demonstrated ability to increase collaboration, cooperation and instill a team mentality among cross-functional teams
• Proven success in establishing/improving project management methodologies, best practices, and technologies using Project Management Institute’s PMBOK and Integrated Capability Maturity Model (CMMI)
• Highly skilled with Work Breakdown Structures (WBS), GANTT charts, project reporting, monitoring of projects using Microsoft Project and various PPM tools
• Experienced in Vendor Management and implementation of Project scope documentation, work breakdown structure, status reporting, defect tracking, quality assurance and change management
• Comprehensive knowledge of complete Software Development Life Cycle (SDLC) from project Inception to completion using methodologies such as SCRUM, RUP, Waterfall and Business Process Management (BPM)

PROJECT MANAGEMENT EXPERTISE:

Applications: Clarity, Siebel, Salesforce, Microsoft Dynamics, MS Team Foundation Server (TFS), Quality Center, Planview, Microsoft Project Server, Microsoft Project, Microsoft SharePoint, Microsoft Office Professional (Outlook, Word, Excel, Visio, Access, PowerPoint) & IBM Rational Suite (Rational Requisite Pro, Rational Clear Quest, Rational Manual Tester)

Management: Full Life-Cycle Project Management & Customer Relationship Management (CRM) Implementation, Continuous Process Improvement, Project Scope, Communication, Presentation, Planning, Estimating, Budgeting, Project Management, Stakeholder Alignment, Meeting Facilitation, Risk Management, Earned Value Management (EVM)

Scheduling: Expert use of MS Project Professional

Methodologies: PMI, CMMI, Agile, Rational Unified Process, Software Development Life Cycle

Microsoft SharePoint: Extensive experience in administration, management and updating to maintain meeting minutes, project documentation, templates and reports

EXPERIENCE:

Confidential, Arlington, VA

Senior Project Manager

Responsibilities:

• Creating and implementing project documentation, schedules, budgets, and objectives for various projects under the IRS Infrastructure Modernization Contract (CADE2, RRP, ExFirs, MeF, eService’s, CDB, eDiscovery)
• Responsible for project planning, tracking and oversight to ensure projects are completed on schedule and within budget.
• Conducting weekly meetings with functional managers and technical resources to discuss resource allocation, work status, changing priorities, etc.
• Scheduling of key decision meetings with various stakeholders, preparation of meeting agenda, distribution of notes and presentation of reports
• Aligning with IRS PMO to proactively monitor the status of open action items, and progress of pending activities/tasks within the IRS
• Maintaining all active program and project plans in Microsoft Project and generating scorecards for Executive Presentations
• Leading the PMO team responsible for developing and executing the standard project management processes related to scope, schedule and project phase gates
• Support IRS PMO with enterprise level training and adoption of PMO best practices
• Communicate cost, schedule, scope and project concerns and supporting stakeholders with the development of formal client SDLC artifacts such as Project Charter, Project Management Plan, and Integrated Operating Model, etc.
• Document, organize and escalate project risks, issues and action items
• Promoting a team collaborative environment through the use of SharePoint for deliverable submission and task management

Confidential, Fort Meade, MD

Senior Project Lead

Responsibilities:

• Managed and influenced senior brand leaders as well as OPM stakeholders to create a project-driven roadmap, successfully delivering new capabilities through management, coaching, and development of key resources
• Facilitated weekly program meetings to discuss project status and resolution of issues and risks
• Collaborated with Confidential senior managers, client stakeholders, and OPM staff to proactively monitor the status of open action items and progress of pending activities/tasks within the EPIC Transformation Program
• Developed and maintained integrated resource loaded project schedules and proactively identified and resolved resource conflicts
• Created program master schedules to show interdependencies and resource allocation across all 13 projects within the program
• Interviewed and on-boarded key project managers, system developers and business analysts to increase PMO resources to deliver the project on time and within budget
• Supported Earned Value Management (EVM) facilitation, tracking and providing oversight of the EPIC program using Government and industry best practices and standards
• Provided support to OPM stakeholders by facilitating and hosting lunch and learn sessions on project management best practices

Confidential, Gaithersburg, MD

Senior IT Project Manager

Responsibilities:

• Introduced new quality standards for better quality performance and reliability, and reduced operational costs
• Led the planning and implementation of the Covance Privacy Policy Project
• Defined resource allocations, project tasks and development of the full-scale project plan
• Provided guidance to internal clients on privacy programs and policies, including the integration of privacy requirements into Confidential practices
• Drove Confidential ’s privacy services and programs, including workforce education and awareness on HIPAA and HITECH Act
• Developed, documented, maintained and tracked policy, guidelines, standards and processes across Confidential to ensure compliance with the proposed Privacy program
• Mitigated business risk through prioritization, development, selection, planning, education, and rollout of Privacy policies, processes and remediation plans
• Developed training and awareness guidance and toolkits to educate and update the workforce on requirements on topics such as Privacy, HIPAA & HITECH compliance, de-identification of PHI, etc
• Served as a privacy subject matter expert on a variety of privacy topics including, but not limited to building privacy controls into Confidential best practices; training; tools and standard operating procedures (SOP)
• Successfully completed project ahead of time and budget
• Strategically managed all aspects of operations, introduced daily workload planning and performance metrics

Confidential, Silver Spring, MD

IT Project Manager

Responsibilities:

• Coordinated and facilitated all requirements gathering, design, development and testing with the development team as well as testing by external vendors and offshore testers
• Met regularly with the system owners and users to understand the business roles and processes
• Tracked project deliverables using Clarity and Microsoft SharePoint
• Created and maintained Microsoft SharePoint collaboration sites for project documentation and change requests
• Automated the process of importing weekly labor hours from the weekly timesheets into the weekly EVM and budget tracking Excel spreadsheet reports
• Performed all planning for the Medicaid VA project including all staffing, budgeting and scheduling as well as managing the offshore development teams
• Monitored and controlled all projects within the portfolio by ensuring all requirements are correctly tracked through design, development, testing and deployment
• Managed the timelines and deliverables pertaining to vendors on application delivery and content development

Environment: Clarity CA, MS Project 2007, MS Project Server, MS SharePoint 2007, Quality Center, Windows & MS Office.

IT Project Manager

Confidential, Baltimore, MD

Responsibilities:

• Directed corporate redesign and IT construction projects including network infrastructure, equipment upgrades (Cisco, HP, MS Server, etc.), security, and software integration projects
• Presented weekly project status reports to CITIC program manager and GTL, outlining project successes, issues, and recommendations to address implementation challenges
• Created weekly project spending and detailed project plans
• Coordinated with engineering groups to deploy new applications into infrastructure;
• Conducted weekly progress reviews with client and team personnel, providing contingency and emergency fixes as required
• Provided input to infrastructure SOWs, Proposals, BOM and cost proposals
• Managed four vendors for the implementation of various commercially available off the shelf software implementations(COTS)
• Liaised with Confidential technical leadership and business owners to define budget, project scope / plans, requirements and proposals for new and existing projects
• Established metrics and timelines for project deliverables
• Created detailed project status spreadsheets for technical teams and subcontractors containing macros with percentage complete rates, action items, outstanding risks and change requests
• Led Customer User Acceptance Testing (UAT) in Staging Environment prior to production release
• Created artifacts, processes, procedures and templates to be used by project staff in accordance with PMI standards for management of all Confidential projects

Environment: Planview PPM, MS Project, MS Project Server, MS SharePoint 2007, Remedy, Windows, MS Office & Visual Studio

Confidential, Washington, DC

IT Project Manager

Responsibilities:

• Coordinated lifecycle of product development including development timelines, testing (unit, system integration, user acceptance), guided release schedules
• Managed scope changes, project status, business needs and project objectives, via feedback sessions and client meetings, in collaboration with stakeholders
• Led the design and development of a new Industry Certification System for use within the Department of Treasury
• Developed and managed full life cycle project plans (ex. Charter, SOW, WBS, etc.) for a new Calling Card Application to be used by the Treasury’s upper management
• Created project plans and charters for expansion of web and database applications on a .net framework and a Client-Server business structure
• Performed weekly Earned Value Management (EVM) analysis on the project to determine project health and adjusted tasks when needed to stay on schedule and within budget and reported status to senior management and clients
• Managed a 25-member team (15 consultants) and vendor relationships

Environment: ASP.NET, SDLC, MS Project, MS Project Server, Rational Suite, MS SharePoint 2007, Clear Quest, Windows, MS Office & MS Outlook

Confidential, Northbrook, IL

Project Manager

Responsibilities:

• Managed over 20 people including developers, analysts, consultants, vendors and business partners in the software development life cycle to concurrently develop and support the creation of a robust learning management system for Confidential employees
• Assembled project teams, developed processes and documentation, translated customer requirements into technical requirements, prepared project budgets, facilitated meetings, and provided status reports to the Executive PMO Director
• Created the project charter, WBS and responsibility matrices, partnered with multiple teams including project stakeholders and sponsors for a newsletter web application from initiation through closing
• Coordinated project meetings, status updates and meeting minutes
• Achieved quick results in productivity and performance by establishing productive relationships with business units
• Proactively created project reports on status and forecasting using earned value management (EVM) techniques
• Managed the Confidential eBusiness SharePoint project from requirements gathering, construction, implementation, and infrastructure build-out
• Developed and maintained project plans, created matrices to assess readiness and status, and presentation of high-level status and milestones to management
• Oversaw project budget, resource acquisition, contract management, vendor negotiations, contracting and outsourcing services for a health risk assessment application. Reduced project capital expenditures by $235,000 through negotiations with outsourced vendors
• Developed the deployment plan, led project meetings and prioritized scope changes while facilitating the approval process

Environment: ASP.NET, VB, SDLC, MS Project, MS Project Server, Clarity CA, MS SharePoint, HP Mercury Quality Center, Windows, MS Office, Visual Studio, MS Outlook

Confidential, Downers Grove, IL

Project Manager/Business Analyst

Responsibilities:

• Reviewed project budgets ranging from $ 75K to $3 Million, and acted as a member on both Project/ Program steering committees
• Applied project management and business analysis best practices and standards to web based project implementations for a secure sales broker site
• Managed multiple project schedules using MS Project and the Planview interface to define project milestones, critical path and task progress
• Linked business analysis functions to the development of e-commerce solutions that add value to business units
• Created project plans for expanding e-commerce web applications for a Direct Provider Application
• Drafted Standard Operating Procedures (SOPs) for web and portal support
• Provided monthly project status reports to executives using earned value management (EVM) techniques
• Directed, motivated and supervised project management team with a constant eye on ensuring schedule and budget compliance
• Managed project for CDH plans and for Medicare applications. Saved over $300,000 in cost by implementing stringent change control and quality management procedures
• Provided leadership and direction to project teams by understanding business processes, gathering requirements, identifying potential usability issues, managing scope, and ensuring that an appropriate level of application quality was maintained

Environment: Microsoft ASP.NET, VB, SDLC, RUP, MS Project, MS SharePoint, Windows, Microsoft Office, Visio, C#, Test Tools, Test Cases, IBM Mainframe, Microsoft Office, Microsoft Outlook, IDX.