Program Manager Resume
5.00/5 (Submit Your Rating)
OBJECTIVE:
An IT leadership role in an Agile/Scrum environment that takes advantage of my extensive software development leadership experience
SUMMARY:
- 30+ Years in IT/Software Development; 18 years in leadership roles up to and including director
- Scrum evangelist and coach, 8+ years’ experience in Scrum
- Certified Professional Scrum Master, SAFe® educated Advanced ScrumMaster
- Have successfully led geographically distributed Scrum teams, multiple Scrum teams, conversion to Scrum from waterfall and teams from inception
- Sr. Manager, pharmacy systems for Confidential Specialty Division
- Championed and Implemented Pharma Analytics for Confidential Specialty division team using Business Objects, Xcelsius, Teradata, and Oracle 10g
- Primary IT liaison for all Specialty Pharma relationships, with both Client and internal partners
- Negotiated and delivered private label websites for Pharma, PAP and Reimbursement clients
- Multiple Project/Backlog/Sprint tracking tools including MS - Project, JIRA, Clarity, VersionOne, Rally, MS-TFS, VPMi, RPM, MS-Sharepoint
- Industry experience in Healthcare (Pharma, Confidential ), Financial Services, eCommerce and Telecom
- Multiple concurrent projects completed on time/on budget
- Conversant with Kanban, XP and SAFe Agile methodologies, as well as successful execution in mixed Waterfall/Agile enterprise methodologies
- 10+ years managing leaders (Scrum Masters, Dev. Leads, Project Managers, Software Dev Managers)
TECHNICAL SKILLS:
- Scrum; Agile; Offshore development; Scaled Agile Framework;creation of PMO; Waterfall; Spiral; CMMI; PMI / PMBOK based; modified RUP and “hybrid” methodologies
- Data Warehouse; ETLs; Business Intelligence; BI Tools (Informatica
- Teradata
- Business Objects
- PL/SQL
- Xcelsius); Oracle 10g/11g
- MS-SQL Server
- UDB (DB2/DB400)
- Analytics; all phases and creation of Software Development Life Cycle (SDLC)
- MS Project
- Enterprise Project Manager; JIRA; RPM
- VPMi
- Mercury (now HPM);l Confidential ; BrightWork; Rally; Java/J2EE
- ASP
- .Net
- SQL
- C#
- Centura (Gupta)
- VB
- HTML
- JavaScript
- JSP’s
- Lotus Notes/Domino
- COBOL
- VSAM MS-Visual Source Safe / MS-Team Foundation Server.
PROFESSIONAL EXPERIENCE:
Confidential
Program Manager
Responsibilities:
- Directed programs of 15+ simultaneous projects.
- 30 + resources in matrixed Scrum framework.
Confidential
Senior Project Manager
Responsibilities:
- Led Team of 45+ in 4 worldwide locations migrating legacy Confidential benefits system
- Project budget of $2.5 million.
- Pilot team for conversion to Confidential
Confidential
Sr. Manager
Responsibilities:
- Managed multiple Scrum teams (5 direct, 30+ indirect reports) coding, testing, and releasing monthly enhancements to core pharmacy software:
- Pharma PAP/Reimbursement Web/eCommerce teams
- Pharma Business Intelligence and Data Analytics
- Centura/Gupta/Oracle teams supporting core enterprise system
- Production Support and Tier II Helpdesk team
- Primary IT liaison for all Pharmaceutical company relationships for Confidential Specialty Divisions
- Guided multiple concurrent projects; 12+ mm in overall project cost;
- Negotiated and delivered private label websites for Pharma, PAP and Reimbursement clients
- Led conversion from waterfall to Scrum: Developed transition model, coached and led ScrumMasters and Product Owners, developed and refined velocity metrics, created backlogs and worked through process transition “pain points.
- Instituted offshore teams, saving ~75K /month in contracting costs
- Improved quality in client interface data by 65% through process changes, and coaching/mentoring team
- Conceived, championed and developed BI and Analytics team for internal operational areas and Pharma clients
- Increased client billable hours by over 200% for Pharma Web/eCommerce projects
- PM for 750K development project (“Promise to Deliver”) to on-time delivery via scope negotiation and milestone adherence
- Developed SDLC to robust PM centric framework while acting PM on multiple simultaneous projects
Confidential
Director, Product Development/Product Support
Responsibilities:
- Managed Support and Development efforts for Confidential ™, on four host platforms (MVS, VSE, AS/400, Sun Solaris)
- Supported COBOL, VSAM, CICS and VB 6.0,.Net, SQL Server technologies.
- Software generated over 40 million dollars in revenue
- 6 direct, 60+ indirect reports; annual budget of 3.5+ mm.
- Tactical planning and execution of tri-annual software releases and programming support.
- Strategic planning of staffing, budgeting and feature development 3-5 years out
- Formalized role of PM in identifying and prioritizing enhancements,
- Instituted a dedicated Quality Assurance area, and formal PMO yielding substantial reduction in product defects (bugs)
- Reduced releases from 30-50/year to three scheduled majors and twelve minors per year
- Coordinated development process audits (SAS70, FFIEC; Sarbanes-Oxley) by in-house & outside agencies.
Confidential
Manager
Responsibilities:
- Led projects from conception through implementation; vendor and in-house developed solutions, 15 direct reports
- Projects
- State of Washington bond issuance website using J2EE/Weblogic/UDB
- DTC/PIM interface for Money Market Instrument trading system
- Commercial Mortgage Backed Securities reporting website, generating $5mm annually
Project Manager
Confidential
Responsibilities:
- Managed client server and web-based projects from conception through implementation
- People leadership of technical teams
- Websites for Corporate Confidential
- Mortgage Portfolio Database;
- Interactive portions of corporate website migration to Confidential package for Legal Department
Confidential
Sr. Programmer Analyst (Assistant Treasurer)
Responsibilities:
- Analysis, design, coding, implementation and maintenance of multi-user client/server applications.
Confidential
Programmer Analyst/Business Analyst
Responsibilities:
- Analysis and system specifications, user documentation, second-tier support.
