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Program Manager Resume

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OBJECTIVE:

An IT leadership role in an Agile/Scrum environment that takes advantage of my extensive software development leadership experience

SUMMARY:

  • 30+ Years in IT/Software Development; 18 years in leadership roles up to and including director
  • Scrum evangelist and coach, 8+ years’ experience in Scrum
  • Certified Professional Scrum Master, SAFe® educated Advanced ScrumMaster
  • Have successfully led geographically distributed Scrum teams, multiple Scrum teams, conversion to Scrum from waterfall and teams from inception
  • Sr. Manager, pharmacy systems for Confidential Specialty Division
  • Championed and Implemented Pharma Analytics for Confidential Specialty division team using Business Objects, Xcelsius, Teradata, and Oracle 10g
  • Primary IT liaison for all Specialty Pharma relationships, with both Client and internal partners
  • Negotiated and delivered private label websites for Pharma, PAP and Reimbursement clients
  • Multiple Project/Backlog/Sprint tracking tools including MS - Project, JIRA, Clarity, VersionOne, Rally, MS-TFS, VPMi, RPM, MS-Sharepoint
  • Industry experience in Healthcare (Pharma, Confidential ), Financial Services, eCommerce and Telecom
  • Multiple concurrent projects completed on time/on budget
  • Conversant with Kanban, XP and SAFe Agile methodologies, as well as successful execution in mixed Waterfall/Agile enterprise methodologies
  • 10+ years managing leaders (Scrum Masters, Dev. Leads, Project Managers, Software Dev Managers)

TECHNICAL SKILLS:

  • Scrum; Agile; Offshore development; Scaled Agile Framework;creation of PMO; Waterfall; Spiral; CMMI; PMI / PMBOK based; modified RUP and “hybrid” methodologies
  • Data Warehouse; ETLs; Business Intelligence; BI Tools (Informatica
  • Teradata
  • Business Objects
  • PL/SQL
  • Xcelsius); Oracle 10g/11g
  • MS-SQL Server
  • UDB (DB2/DB400)
  • Analytics; all phases and creation of Software Development Life Cycle (SDLC)
  • MS Project
  • Enterprise Project Manager; JIRA; RPM
  • VPMi
  • Mercury (now HPM);l Confidential ; BrightWork; Rally; Java/J2EE
  • ASP
  • .Net
  • SQL
  • C#
  • Centura (Gupta)
  • VB
  • HTML
  • JavaScript
  • JSP’s
  • Lotus Notes/Domino
  • COBOL
  • VSAM MS-Visual Source Safe / MS-Team Foundation Server.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

  • Directed programs of 15+ simultaneous projects.
  • 30 + resources in matrixed Scrum framework.

Confidential

Senior Project Manager

Responsibilities:

  • Led Team of 45+ in 4 worldwide locations migrating legacy Confidential benefits system
  • Project budget of $2.5 million.
  • Pilot team for conversion to Confidential

Confidential

Sr. Manager

Responsibilities:

  • Managed multiple Scrum teams (5 direct, 30+ indirect reports) coding, testing, and releasing monthly enhancements to core pharmacy software:
  • Pharma PAP/Reimbursement Web/eCommerce teams
  • Pharma Business Intelligence and Data Analytics
  • Centura/Gupta/Oracle teams supporting core enterprise system
  • Production Support and Tier II Helpdesk team
  • Primary IT liaison for all Pharmaceutical company relationships for Confidential Specialty Divisions
  • Guided multiple concurrent projects; 12+ mm in overall project cost;
  • Negotiated and delivered private label websites for Pharma, PAP and Reimbursement clients
  • Led conversion from waterfall to Scrum: Developed transition model, coached and led ScrumMasters and Product Owners, developed and refined velocity metrics, created backlogs and worked through process transition “pain points.
  • Instituted offshore teams, saving ~75K /month in contracting costs
  • Improved quality in client interface data by 65% through process changes, and coaching/mentoring team
  • Conceived, championed and developed BI and Analytics team for internal operational areas and Pharma clients
  • Increased client billable hours by over 200% for Pharma Web/eCommerce projects
  • PM for 750K development project (“Promise to Deliver”) to on-time delivery via scope negotiation and milestone adherence
  • Developed SDLC to robust PM centric framework while acting PM on multiple simultaneous projects

Confidential

Director, Product Development/Product Support

Responsibilities:

  • Managed Support and Development efforts for Confidential ™, on four host platforms (MVS, VSE, AS/400, Sun Solaris)
  • Supported COBOL, VSAM, CICS and VB 6.0,.Net, SQL Server technologies.
  • Software generated over 40 million dollars in revenue
  • 6 direct, 60+ indirect reports; annual budget of 3.5+ mm.
  • Tactical planning and execution of tri-annual software releases and programming support.
  • Strategic planning of staffing, budgeting and feature development 3-5 years out
  • Formalized role of PM in identifying and prioritizing enhancements,
  • Instituted a dedicated Quality Assurance area, and formal PMO yielding substantial reduction in product defects (bugs)
  • Reduced releases from 30-50/year to three scheduled majors and twelve minors per year
  • Coordinated development process audits (SAS70, FFIEC; Sarbanes-Oxley) by in-house & outside agencies.

Confidential

Manager

Responsibilities:

  • Led projects from conception through implementation; vendor and in-house developed solutions, 15 direct reports
  • Projects
  • State of Washington bond issuance website using J2EE/Weblogic/UDB
  • DTC/PIM interface for Money Market Instrument trading system
  • Commercial Mortgage Backed Securities reporting website, generating $5mm annually

Project Manager

Confidential

Responsibilities:

  • Managed client server and web-based projects from conception through implementation
  • People leadership of technical teams
  • Websites for Corporate Confidential
  • Mortgage Portfolio Database;
  • Interactive portions of corporate website migration to Confidential package for Legal Department

Confidential

Sr. Programmer Analyst (Assistant Treasurer)

Responsibilities:

  • Analysis, design, coding, implementation and maintenance of multi-user client/server applications.

Confidential

Programmer Analyst/Business Analyst

Responsibilities:

  • Analysis and system specifications, user documentation, second-tier support.

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