EXPERIENCE SUMMARY:

• Around 18 years of Total Experience in the IT Industry and 13 years of Experience in Confidential Inc
• 3 Year Experience as IT Manager Managing portfolio like Confidential, Pegasystems and Confidential with target of achieving growth in the business.
• 7 Years+ experience as a Technical Project Manager with Confidential handling Engagement team of 40 people on various niche technologies and tools like Big Data, Hadoop, Android, iOS, Confidential Dynamics, Sitecore, Device Data, Data Visualization etc.
• 7 Years+ experience as an Technical Architect with working on Application and Web Development using Microsoft Technologies such as C#, Winforms, ASP.net, WWF, WCF, LINQ, AJAX, VB Script, JavaScript, HTML, CSS, SQL Server, Java and Oracle
• 11 Years+ experience on Health Care Domain like provider, care management, claims, membership enrollment etc
• 5 Years+ experience in Agile delivery spread across geographic locations using practices from Scrum methodology and worked on various innovative models like Pay By Story, Scaled Agile etc. Good Experience in Waterfall Methodologies as well.
• Expert in the design and delivery of cost - effective, high-performance technology solutions in support of rapid international growth with budget responsibilities up to 6 million annually.
• Experience in managing a multi-disciplinary team of internal staff, contractors and client associates in an Agile environment to deliver new products in Facets, claims, provider.
• Good experience to manage several projects concurrently and have p roven skills in the timely delivery of projects throughout the project and development life cycle, from project scope, to requirements gathering, identifying and defining project deliverables, creating the Project Initiation Document (PID)/Business Case, through to project delivery, using appropriate change control procedures, handover to support, Post Implementation Review (PIR), and full project systems development.
• Experienced with issue, problem and change management skills with a proven track record in negotiation and conflict resolution, whilst maintaining the overall strategic aims.
• Able to identify, mitigate and manage risks and issues including identifying the ownership and maintenance of appropriate logs and registers.
• Effective communication, influencing and negotiation techniques; liaising with clients to establish and deliver requirements.
• Anchoring all Pre-Sales activities for the account
• Experience of building Center Of Excellence (CoE) with YoY growth and ROI for the organization
• Product Development and Release Management with Service Level Agreements (SLAs)
• Data Migration and Data Security.
• Test Management - test plans, defect tracking, regression, stress and security testing.

PROFESSIONAL EXPERIENCE:

Confidential

IT Program Manager

Environment: Facets, Android, iOS, Java, Informatica, Infrastructure, Agile

Responsibilities:

• Android and iOS modules like Member Profile, Search Doctor, Family member list, Claims and Benefits, View Id Card etc.
• CORE Claims Platform Consolidation to Facets
• 3 Legacy Claims Platform sun setting
• L1 - L4 Support Services (Incident, Problem & Change)
• Managing budget of 2+ million in a fixed price fee
• Reviews project scopes, assesses project risks and propose mitigation, tracks budget and schedule, reviews project milestones with key stakeholders for critical engagements, represents Confidential at the project steering meetings;
• Participates in proposal activities & discussions with clients as SME, Participates in Confidential, and validates complex technical solution when required.
• Develops and manages relationships with client executives at the senior level across different lines of business Organizes, documents, and reviews work items in scope from technical view points and approaches in order to ensure completeness and consistency in scoping of project;
• Provides inputs/insight into complexity of architectural requirements; reviews work break down structure & resources - task/activity planning, set milestones and deliverables;
• Reviews and validates the target metrics of the project from technology perspective like tools usage, re-usable frame works and feasibility in order to assist in achieving the target;
• Reviews, Identifies, and Prioritizes technical risks in order to develop a risk mitigation plan;
• Ensures and reviews that the business/technical requirements are understood and translated to system requirements consistent with framework/standards in order to meet requirements definition;
• Evaluates and Reviews Design frameworks and methodologies; creates/develops reference codes; gives consultation to TL’s on complex coding and technical/product issues;

Confidential

Program Manager

Environment: Pega Rule Engine, BPM, Healthcare Framework for Product Development, Agile

Responsibilities:

• Led a team of 9+ associates to develop product in Pega Confidential Adaptor for Real-time integration of Confidential (Code-Auditing Tool by McKesson), a full-service claim editing and auditing solution with Pega claim processing functionality
• Led a team of 9+ associates to develop product in care management framework across case, disease, utilization and wellness management
• Project Planning, resource management, delivery management, client relationship, onsite/offshore coordination, design & code review, test planning / execution, defect tracking, release management and production support. Weekly status reporting to stakeholders

Confidential

Engagement Manager/Project Manager

Environment: C#,WCF,A SP.NET, SQL Server, Jason 2008, HTML5, Sencha Touch 2, Dynamics 2011, Agile

Responsibilities:

• Reviews project scopes, assesses project risks and propose mitigation, tracks budget and schedule, reviews project milestones with key stakeholders
• Develops strategy for complex testing requirements;
• Ensures the completeness of project deliverables within estimated time.
• Manages and leads proposal creation for client’s business needs.

Confidential

Project Manager

Environment: SQL server 2008, SSIS 2008, WWF, ASP.NET 3.5, WCF, SSRS 2008, Agile

Responsibilities:

• Reviews project scopes, assesses project risks and propose mitigation, tracks budget and schedule, reviews project milestones with key stakeholders
• Designed Architecture for Confidential Application.
• Designed & Developed Database for Confidential Application.
• Developed Various SSRS Reports for Confidential Application.

Confidential

Software Engineer

Environment: SQL Server 2000 , ASP.net

Confidential

System Analyst

Environment: Oracle , Java

Confidential

Programmer

Environment: SQL Server , VB/ASP