SUMMARY:

• A Certified Project Manager with extensive experience in successfully managing numerous Web Development/Information Technology projects, in both Agile and Waterfall Methodologies.
• Professional skills consist of Agile training/coaching, Scrum Master, project planning, budgeting, resource planning, project monitoring, risk management, and reporting.
• Possesses a proven track record of successfully driving simultaneous projects forward through to completion, on and under budget.

TECHNICAL SKILLS:

• Agile Methodologies
• Traditional Lifecycle
• Capability Maturity Module (CMM)
• Version One
• Rally
• JIRA
• Remedy
• Gemini Legacy CMS
• Tridion CMS
• Vignette CMS
• Visio
• MS Office Suite
• Microsoft Project
• SharePoint
• Salesforce Confidential
• GoldMine Confidential

PROFESSIONAL EXPERIENCE:

Confidential, Woodlawn, MD

Agile Scrum Master/Coach

Responsibilities:

• Established a strategy and approach to transform customer software development from a traditional SDLC methodology to agile methodology.
• Lead the development and execution plan to support the transformation to Agile methodology, including development of processes, templates, artifacts, training materials, and lessons - learned.
• Collaborated with technical leads to establish agile software engineering and management best practices, metrics, and audit practices.
• Managed corporate wide agile software engineering support across customer organization.
• Facilitated Scrum team training, retrospective workshops, Lean software development workshops for infrastructure teams.

Confidential, Tyson’s Corner, VA

Scrum Master (Consultant)

Responsibilities:

• Coached and empowered teams to self-organize and grow cross-functionally, and to foster a culture of collaboration and continuous improvement.
• Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
• Coached team members on Agile processes and facilitated all of the Sprint ceremonies.

Confidential, Laurel, MD

Agile/Scrum Trainer (Consultant)

Responsibilities:

• Partnered with business and IT on the implementation of an agile methodology framework, and training / coaching/mentoring teams delivering solutions for a variety of business processes, IT platforms and architectures.
• Delivering instruction, training, coaching, and mentoring needed to transition traditional development teams to Agile Scrum, while continuing to mature existing Agile teams.
• Built a community of Scrum practitioners and advocates proficient in Agile.
• Designed Scrum practices, including process documentation and other useful artifacts.
• Assisted program and project manager(s) with keeping cross-functional backlogs groomed.
• Ensured cross-team coordination, best practice identification, and continuous improvement.

Confidential, Washington, DC

Project Manager/Scrum Master

Responsibilities:

• Managed cross-functional project teams, while assisting in providing business analysis and requirement gathering support and developing project-specific deliverables to enable successful program implementation.
• Analyzed needs and develop user satisfaction improvements to address user needs for support, high quality and efficiency to provide quick turnaround and maintain performance.
• Coached and mentored technical and project team members on effective project management practices and techniques leveraged by the organization.
• Managed business-related IT projects already underway to implement web based systems
• Managed new and/or existing projects to re-platform and/or re-engineer from existing client/server architectures to Web-based or Confidential platforms.
• Managed on-going maintenance and enhancement efforts for existing enterprise-wide applications.

Confidential, Washington, DC

Project Manager/Scrum Master (Consultant)

Responsibilities:

• Managed the development of Hanley Woods websites, e-newsletters and custom marketing data services that supported builders’ critical information needs exclusively in the North American residential and commercial construction industry.
• Worked with matrixed project teams consisting of a business and an IT solutions team using Agile/Scrum Methodology.

Confidential, Fort Washington, MD

Project Manager

Responsibilities:

• Contributed to shaping the organization’s overall online strategy of providing pharmaceutical information by indication to healthcare professionals, agencies and consumers.
• Developed and managed the scope, timeline of projects and client requests using burndown charts (created in MS Excel) to ensure timely and profitable product delivery while meeting/exceeding stated objectives for various sized projects in an Agile/Scrum environment.
• Managed the development and deployment of the Confidential tool.
• Oversaw the data management (architecture data mining).
• Created process flows and mapping from user and customer perspectives.

Confidential, Washington, DC

Project Coordinator

Responsibilities:

• Provided business and technical management for projects.
• Directed all tasks associated with the projects, including tracking, scheduling, staff utilization and project deliverables.
• Coordinated efforts with the projects senior managers, clients and technical team members to identify areas of opportunity and improve project performance.
• Identified and documented scope of projects, created budgets and work plans, assigned tasks, obtained resources and conducted meetings to review progress and organize future work effort.

Confidential, Falls Church, VA

Project Manager

Responsibilities:

• Managed the Development and Document Coding teams for an entirely internet-based provider of web-based legislative and regulatory information for all 50 states and the Federal Government utilizing Waterfall methodology.
• Created Work Breakdown Structure’s (consisting of the end objectives and successfully subdividing them into manageable components in terms of size, duration and responsibility; to include all steps necessary to achieve the objective) to provides the necessary framework for detailed cost estimating and control along with providing guidance for schedule development and control.
• Ensured all phases of the software development life cycle (SDLC) were conducted efficiently, which included coordinating the creation of necessary documentation and reports.

Confidential, Washington, DC

Helpdesk Manager

Responsibilities:

• Managed the Help Desk staff, including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities.
• Ensured that daily, weekly, and monthly statistics, status reports, and graphical reporting aids were completed and continually modified to meet the needs of the department.
• Contributed to departmental productivity and development objectives by participating in training programs.
• Solved problems and made decisions on a daily basis relative to Help Desk responsibilities. Ensured that effective Help Desk representation took place for the coordination of work processes and projects with other departments and divisions.
• Interfaced with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department.
• Performed all duties in a cost-effective manner, to avoid waste of resources without jeopardizing the quality of care and service.