SUMMARY:

• Dynamic and well - accomplished professional with 8 years of results oriented IT project/program management and business analysis experience with effective working knowledge on cutting edge technologies.
• Experienced in managing IT projects through full SDLC life cycle from planning to execution including project scope, budget, resource allocation and risk management in both waterfall & agile environments.
• Experienced in product backlog grooming, sprint planning, retrospectives, daily stand-ups using scaled agile framework (Safe) for web/mobile platform projects.
• Expert in managing requirements, user acceptance testing, design and delivery of cost effective solutions for IT problems.
• Experienced in data analysis, reporting tools like Cognos, Crystal Reports, SAS and highly competent RDBMS, ER- Modeling.
• Expert in co mplex SQL queries involving joints against various databases like Oracle, MySQL.
• Experienced in business process improvement through risk management and metrics governance across the enterprise.
• Experienced in implementing ITIL, lean six sigma best practices for process governance and in creating proposals (RFPs).

TECHNICAL SKILLS:

Progr am m ing Lan gu ages: SQL, Java, SOA, web services, Pl/ Sql, UNIX shell scripting, VB Macros.

T oo l s: MS Project, JIRA, Rally, Team Foundation Server(TFS), PM Central, MS Visio, MS Access, Rational clear case, ClearQuest, RSA, RAD, Ra ti on a l R o se, Ec lip se, HP/QC ALM, CA Clarity, PeopleSoft, Confidential IAC, SAS enterprise Miner.

Data b a se s/Operating Systems: M y SQ L, Orac le 8i/9 i/10g, DB2, SQL, UNIX, RDBMS, Windows XP/7/8/10/vista.

PROFESSIONAL EXPERIENCE:

Confidential, Bowie, MD

Project Manager

Responsibilities:

• Managed from planning through execution, a 1.2 million ($) analytics engine development that helped health insurance clients to improve their organizational process, business performance using big data-Hadoop system.
• Improved the cost efficiency of health claims submission process for Medicare and Medicaid by 36% resulting in a revenue growth of 2.4 million ($) with extensive reporting capability using crystal reports.
• Managed sprint planning, backlog grooming, effort estimation, sprint reviews, retrospectives, daily stand-ups and user acceptance testing (UAT) with test case scenarios.
• Managed cross functional product teams and provided weekly status report to leadership team with risks in project engagement.

Confidential

Responsibilities:

• Managed Confidential ’s Confidential and responsible for budgeting, scope, risk management activities.
• Developed an online business intelligence platform using big data-Hadoop system for clients to visualize the revenue, cost, ROI, reimbursement details for each month, quarter and year.
• Improved customer’s operational efficiency by 28% by providing detailed market visualization that resulted in 1.3 million ($) revenue growth with detailed reporting using SQL report server.
• Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, and UAT sessions.
• Developed user stories in product backlogs and coordinated user acceptance testing by developing test plan, test cases.
• Met with various product teams to identify data sources, product models for various charts for client Oz reporting.

Confidential

Responsibilities:

• Managed Confidential ’s Confidential notes automation program to automate the complete Confidential Notes processes for both paper and electronic across various healthcare analytics systems in an agile environment.
• Developed project charter, plan with key performance indicators (KPIs) and provided weekly status report to CTO.
• Improved operational efficiency by 32% by automating Confidential Notes processes that resulted in 3.2 million ($) cost savings.
• Enabled the automation of 40 major Confidential Notes reports resulting in 0.8 million ($) cost savings for Confidential .
• Enabled automation of current manual faxing process so that users can fax clean provider data and eliminate security incidents.
• Managed sprint planning, effort estimation, sprint reviews, daily stand-ups and UAT sessions with test case scenarios.

Project Manager

Confidential, Owings Mills, MD

Responsibilities:

• Managed from planning through completion, an infrastructure change management project for onboarding eleven business applications into U-Deploy tool by adhering to ITIL best practices and HIPAA standards.
• Enabled organizational cost savings of 2.3 million ($) through onboarding and improved operational efficiency by 34%.
• Facilitated scrum of scrum for offshore team in India and facilitated requirements management process with extensive reporting capability using Cognos.
• Managed a team of five architects in a project that was rated as cmmi level 5 for process adherence and improvements.
• Managed daily scrum meetings, sprint planning, review and retrospectives with onsite/ offshore team.
• Managed business processes to build process flow models, functional specifications, use case documents from business owners for nine healthcare applications which got migrated from lotus notes to SharePoint.
• Reduced 70% of data retrieval time through this migration and enabled appropriate access control measures for users.
• Managed from planning through execution and enable 20% of sales improvement in health insurance policies.
• Facilitated process modeling using Confidential BPM modeler and streamlined all phases of the sales process.
• Conducted JAD sessions and responsible to draft all the organizational activities in compliance with the set protocols.
• Conducted statistical modeling using SAS/STAT, linear and logistic regression for continuous and categorical data.

Confidential

Project Manager

Responsibilities:

• Managed project team for developing a banking application with data masking encryption (128-bit key) technique.
• Managed daily scrum meetings, sprint planning, review and retrospectives with onsite/ offshore team in India.
• Improved online customer data retrieval by 27% that resulted in 1.2 million ($) revenue with reporting using crystal reports.
• Managed a development team of 6-8 and management team of 12 to utilize Agile Methodology with scrum.
• Conducted workshops and UML demonstrations that would allow the client to use the methodology in future projects.

Confidential

Responsibilities:

• Managed from planning through completion, to develop a portal for members through Confidential -10 coding standards.
• Improved operational efficiency in assessing the patient medical condition by 20% without errors resulting in 0.6 million ($) revenue growth in 3rd quarter with reporting using crystal reports.
• Managed project scope and objectives and facilitated daily scrum meetings, sprint planning, review, retrospective sessions.
• Developed use case scenarios standards using Facets scripting for member portal using Java/J2ee SOA architecture.
• Coordinated with the Quality Assurance team to design test cases and test plans for User Acceptance Testing (UAT).

Confidential

Responsibilities:

• Managed implementation of global health insurance claims automation product thereby improving organizational performance.
• Facilitated backlog grooming, daily scrum meetings, sprint planning, review and retrospectives with onsite/ offshore teams.
• Reduced 40% of system downtime by optimizing DB2 SQL queries and reducing the number of calls to database.
• Mentored the product owner in communicating updates and impediments related to backlog and release plan maintenance.
• Developed functional specifications for the enterprise wide oracle database structure for the creation of daily batch jobs.

Confidential

Software Engineer

Responsibilities:

• Managed data modeling mechanisms, analysis reports depicting the service delivery of patient portal-healthcare system.
• Performed data analysis, healthcare risk assessment for the patient portal system through risk analysis techniques.
• Analyze d defects logged by clients and provided effective solutions through rig o rou s user acceptance testing.