SUMMARY:

• Over 9+ years of competent professional experience in IT industry, in which 8+ yrs as Project Manager (verizon)on Implementing the project management in planning, organizing and controlling monitoring all the aspects of medium and complex projects and motivating them to achieve deliverables on time by maintaining high quality of standards
• 3+ yrs of work experience as a Sr. Storage Specialist
• Thorough understanding on SOM Project Performance Criteria
• Firm knowledge and expertise on DTMB and SE Methodologies
• Implemented many project releases on basis of SE Methodology
• Proven Project success in an Enterprise Project Management Organization Structured environment
• I have worked with many critical infrastructure entities. From integrated security system design, training and implementation, to policy review, risk assessments, and Internal regulation consultations.
• Responsible for meeting with business/technical partners directly and facilitating/leading requirements/WBS gathering sessions (white boarding, brainstorming)
• Analyzes business and user needs, documentation of requirements per company standards, and translation into proper system requirement specifications
• Identify and resolve issues and conflicts within the project - oversee the implementation of corrective actions and review current mitigation and resolution activities
• Able to effectively communicate project parameters, plans, strategies, status and risk to stake Holders, senior management, technical and non-technical teams with concise verbal, visual presentation and documentation.
• Key player that helped streamline and drive the storage reclamation process. In 2012 this played a vital part in the Storage organization eliminating 5 petabytes of storage and saving nearly 4 million dollars
• Drive Project teams with often conflicting priorities to successfully complete tasks and objectives as required
• Remarkable experience on Risk planning, managing project resource and coordinating project change management formal project closure and important aspects of my role
• Sharing relevant lessons learnt with project office, reviewing peer projects and suggesting areas of improvements to gain some of the key accomplishments.
• Risk planning, managing project resource and coordinating project change management formal project closure and important aspects of my role
• Successful implementation of numerous IT projects
• Well rounded IT and Business skills with finest diversified technical experience
• My skill sets in providing IT solution in various capacity makes me a dependable resource in any project implementation
• A highly skilled listener and communicator, able to assess client needs and convey necessary information with clarity and enthusiasm
• Achieved a strong record of success in all the project under taken

TECHNICAL SKILLS:

Storage Arrays: Hitachi -VSP- g1000,USPV, EMC Symmetrix VMAX, V-Block, VNX 5100/5200/5300/8000, DMX1000/2000, DMX-3, DMX-4, CLARiiON CX400/CX500/CX600/CX700, CX3-20/CX3-80 and CX4-120/CX4-960,Series.

Switches: Cisco MDS 9513, 9509, 9506, 9140 and 9120.

SAN/Storage Software: SYMCLI, Unisphere, Navisphere Manager, NaviCLI, Open Replicator, Replication Manager, Cisco CLI, Cisco Fabric/Device Manager and EMC Power Path, OCI (SANSCREEN), Hi-Command suite, Storage Navigator, Tuning Manager, HP Storage Navigator, symantec OpsCenter Analytics, SRDF

Performance Monitoring: Hitachi Tuning Manager, Hitachi Storage Viewer, Symmetrix Performance Analyzer,EMC ViPR SRM/SDS, Solarwinds, VMware VRealize and HP Performance Advisor

Hardware: Qlogic and Emulex HBAs / SAN hardware, miscellaneous PC hardware, IDE hard drives, SCSI devices, Direct Attached Storage

Operating systems /Software's: Windows 2000/2003/XP / UNIX / Solaris / Powerpoint / Note 1 / MS Office / Excel /, MS Project, Visual Basic, Excel, SharePoint, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Project Manager, Verizon Communications

Roles and Responsibilities:

• Possess an Agile mindset
• Responsible for project management of enterprise level Business Continuity Management and physical security, including, KPIs, reporting, policies and procedures, and design and maintenance of security applications. Creation and implementation of internal audits and facility outage cost analysis
• Prioritize and coordinate tasks to complete projects within deadlines
• Created a Project Initiation Document that explains quality of the project / Start and Due of the project / Budget of the project
• Gather data and provide Agile metrics
• Set up a Brain storm call to list down all the necessary things/members that are required to initiate a project discussion and structure the tasks accordingly
• Consult with clients to explain procedures and respond to questions
• Mediated between Vendors, client, Database teams, System admins, Storage admins and Application owners for deployment of servers/ applications / Licensing software's / Decommissions / Consolidation of Servers/Storage systems across data centers
• Focus on each participant key area and request for updates to expedite the project status
• Prioritize the product backlog
• Possess adequate technical knowledge to understand the cycle of the project and reach out to respective member on the call and make recommendations to the team
• Provide input on real time information to avoid risk and issue to avoid delay on project release
• Supervised daily activities of 10 -15 staff and approx of 20-30 Participants at the Project calls
• Maintain and track each Project history and review them on each call
• Raised Concerns as in when required on task/ activity of the member and remined them on possible delay that could result in miss on dead line
• Be adept in conflict management and conflict resolution
• Key player that helped streamline and drive the storage reclamation process within the First Line Support Team. In 2012 this played a vital part in the Storage organization eliminating 5 petabytes of storage and saving nearly 4 million dollars
• Participate in design reviews and identify potential mitigation strategies for technical/non-technical risks identified during migration
• Facilitating project calls and the documentation of processes and procedures through project completion.
• Handling change control activities on the storage related changes and complete them in the set time
• Participate in Weekly and monthly review meeting with vendors and check for vendor inter-operability matrix for update on S/W and H/W
• Contribute to the development of plans for business expansion and projects manage the commencement of operations in new locations
• Ensure that problems are identified and resolved quickly to provide the highest standards with sufficient capacity, resilience, security and operability
• Have experience in coaching fellow ScrumMasters

Sr. Storage Analyst

Responsibilities:

• Configuration and Administration of Hitachi 9980 and 9990, Lightning series of Disk Arrays, including creating LUNs, creating LUSE Volumes, LUN masking using Hitachi’s High Command Device Manager and Storage Navigator
• Storage Array level Migration from HDS-HDS(Hitachi) / VSU(Netapp)-HDS(Hitachi), EMC to HDS, EMC to EMC
• Data Center Consolidation/Planning/ Implementation
• Managing and administering Hitachi VSP, HUS models
• Installation and configuration of Hitachi Command Suite and Hi Command device manger
• Configure data migration using external storage
• Storage Provisioning on Hitachi VSP through Storage Navigator/Hi-command suite
• Storage Provisioning on Hitachi HUS through Storage Navigator Modular 2
• Configure Dynamic Provisioning on Hitachi VSP arrays
• Configure reports from Tuning Manager for performance troubleshooting
• Managed Cisco MDS switches, added members to zones, added zones to zone set and activated zone set using command line interface and Cisco Fabric Manager
• Create IT standards as they apply to the storage environment and present those standards to management and business
• Expertise on Backup issue to Isolate, troubleshoot and perform RnD on NetBackup /Veritas Backup / Tape backup's across datacenter
• Accurately document administration procedures and process reports
• Research best practices and how they apply to the environment
• Used Data Fabric Manager (DFM), Filer View and OnTap command line in monitoring, managing, reporting, and provisioning storage to the users
• Configuration and Administration of EMC Clariion, Celerra and NetApp NAS Storage.
• SAN Administration including Creating aliases, zones, etc., in Brocade Switches and troubleshooting of SAN connectivity
• Troubleshooting SAN Storage connectivity to UNIX and Windows hosts.
• Performing ShadowImage copies and TrueCopy copies
• Streamline the port balancing on all the arrays across the data center
• Health monitoring of SAN components. Collect the data for trending. Create daily logs, perform capacity planning

Senior Storage Engineer- CLARiiON Specialist

RESPONSIBILITIES:

• Data Loss/ Data Unavailability situations for the customers.
• Good exposure to Navisphere Manager, Navisphere CLI, Snapshot and Clones, Sancopy Mirror view and FLARE
• Adequate knowledge on Zoning, LUN Masking, FC Layers, Storage Protocols like, SCSI, ISCSI, Fibre Channel and all RAID technologies, Fiber Channel topologies
• Assigning and Un-assigning the Storage Devices and LUNs from CLARiiON for Hosts
• Refer the research tools - power link and the primus solution to provide the solution
• Collaborate with other technology groups (like the host support and network support) if necessary to resolve the customer’s issues.
• Worked as a Dial Home Storage Engineer, Level-1 for an year
• Was working on CSI tool developed by Confidential
• Dial in remotely to monitor stations for individual storage box and investigate the errors reported by the array. Work to solve or dispatch a CE to field for further action
• Arranging replacements like HDD, Power Supply, SFP’s, LCC’s etc
• Basic SP Collect Analysis in diagnosing a Hardware Failure and dispatching the same accordingly
• Meeting daily target case count and ensuring SLA achievement in responding to the customers
• Ensuring all the dispatched cases are valid and accurate
• Effectively manage shift Operations to ensure all SLA’s are met
• Attend all scheduled meetings and arranging and chairing weekly team meetings
• Mentoring and training new hires.
• Preparing weekly ticket report and the other Metrics.
• Ensuring all the records/reports are entered and updated correctly