SUMMARY:

• I am a Creative, Visionary and Strategic Thinker. I have entrepreneurial mindset and outstanding human (people) skills.
• I am creative, strategic, pragmatic, and aggressive in forming alliances. I think outside the box to identify potential solution with end - to-end assessment of attractiveness and risks.
• I am a Technology Evangelist and Change Agent for designing / implementing solutions that lowers TCO and delivers higher ROI.

TECHNICAL SKILLS:

IoT Platform: HP, Microsoft, Intel, AWS, Google, Salesforce.

Automobile: Connected Car, Autonomous Automobile and Advance Driver Assistance System, In Vehicle Infotainment Platform (Microsoft and Linux Embedded, QNX, Wind River), GENIVI Compliance.

Collaboration Tools: SharePoint, Jira, Confluence, Jira Service Desk, Basecamp, Yammer, Google app, Trello, Mavenlink IT Service Management (ITSM, ITIL) and Enterprise Systems (ERP and CRM).

Cloud Computing Platform: Azure, AWS, HP, VMForce, Cloudify, Cloud Foundry.

XaaS Services: IaaS, PaaS, SaaS, DaaS, CaaS, NaaS, DRaaS, MaaS.

Operating Systems: Desktop / Mobile, Mobile Application platform (Android, iOS, Windows) Device connectivity (iBeackon, NFC, Bluetooth, WI-Fi).

MDM/BYOD: IBM MaaS360, MobileIron, AirWatch, Citrix XenMobile.

Microsoft Technologies: OS, VISIO, Server/Desktop OS, Office 365, Azure, Active Directory, Exchange, IIS, SQL.

Virtualization: HP Service VM VMware ESX, Citrix XenServer, XenClient, Microsoft Hyper V, IBM PowerVM.

End User Computing: Citrix XenApp MS Terminal Services.

Networking Technologies: TCP/IP, DNS, WINS, DHCP, VPN, Firewall, LAN, WAN, MPLS).

IT Compliance: ITIL, HIPPA, FDA, PCI-DSS, SOX, FISMA, CobIT, ISO 27001, GxP.

Regulation and standards: GLBA, BSA/AML, USA Patriot Act (Public law 107-56), EUDPD (EU),PIPEDA (CA)

PROFESSIONAL EXPERIENCE:

Confidential

Senior Manager

Responsibilities:

• Solely responsible for assigned highly technical engagements and interconnected projects
• Creating an alliance strategy that meets organizational objectives and needs, performing due diligence, and drive towards joint profitability
• Solely responsible for assigned highly technical engagements and interconnected IoT projects (e.g., Smart Factory / Manufacturing, Smart Meters, Smart Grid, Smart Cities, Smart House, Smart Building, Smart Hospital, Smart Transportation, Smart Warehouse, and more)
• Overseeing end-to-end aspect of projects including the coordination of internal resources and third parties/vendors
• Building resilient and scalable IoT network and infrastructure for speed, access and availability for ever-changing demands by Organization
• Assisting Sales staff and Professional Services with pre-sale and post-sale support for acquiring new engagements
• Interface extensively with customer and develop solutions for Services, Processes, current and legacy Digital / Ecomm / systems / infrastructure
• Engaging with clients by conducting interviews and workshops with technical and non-technical (customer IT leadership) audiences in effort to extract and capture business and technical requirements
• Conducting and facilitating customer executive team briefings in effort to obtain sponsorship and clear hurdles as necessary
• Performing ROI and TCO analysis and modeling (inclusive of people, process, technology and partnership costs) for solution candidates in support of the business and technical requirements
• Continuously building strong relationships with stakeholders, manufacturers and value-added resellers, developing a network of suppliers and developing sourcing strategies for several product and service types
• Managing and coordinating the integrated project plans, including implementation schedules, staff, end-user coordination, and resource estimates, for client projects.
• Assisting with complex and difficult client escalations in close collaboration with Team Leads and cross-functional teams
• Providing direction in complex problem solving situations, out-of-the-box solution and suggestions and participate in direct interaction with technical and business / functional resources when require
• Defining, implementing, and supporting best practice including ITIL, unified process development, change management and metrics tracking and reporting and responsible for release management requests, coordinating, tracking and reporting
• Ensuring program and product development meets business objectives and customer needs including Supply Chain, Cost, Features, Schedule, Quality, Continuity of Supply, Fulfillment and Solution, 3PL providers and International Vendors
• Daily interaction with Global team and personal from: Executive and C suite, Database, Data mining, Data Analytics, SEO, Marketing, programing, BI, Global Vendors, HR, Accounting, PR, Building maintenance, etc.
• Working in conjunction with BI, Data Mining, Database, Data Analysis team to capture and use selected data for targeted consumer for advertising, billing, location, monetizing, inventories, orders, and customer information, security, as well as collecting unstructured data from the Web, social networking sites, and intelligent devices
• Keeping myself up-to-date with research and insight into IoT industry, emerging technology, business trends and their security threats / risks.

VP of IT and Senior Project/Portfolio Manager WW

Responsibilities:

• SME - IT and Advisor to C Level team for Global project valued at $2.2B
• Worked with management to aligned IT portfolios in value $200M+
• As a Subject Matter Expert (SME) for IT Operations and Infrastructure in Merger valued £30B
• Yearly profit of £1.9M by re-engineering Post Online Sale support and solutions
• Increasingly saved costs from 0% to 30% to 50% via offshore resource utilization
• Chief Consultant for Infrastructure, Data Center, IoT, M2M in M&I ($275M assets and $2.1M in annual fees)
• Profit of $14M in 10 months by strategically implementing new IT Operating procedure by teaming with C Level
• Cut yearly $12M on-time and $4.9M recurring annual cost via portfolio alignment
• Successfully built and retained talented Global Team of 400+
• Owner, Builder and Signals Point of Contact for Data Center / Office / Facility Relocation and Build-Out / Integration
• Overall responsible for managing the customer relationship (communications, expectations, key stakeholder relationships sponsorship, governance)
• Held accountable for Team and multiple interconnected projects such as automation/IoT, IT infrastructure, IT Policies, procedures, documents, device management, provisioning, location, mapping, geofencing, geocoding, Facilities, Field Services, Disaster Recovery, VOIP/PBX, data mining and business intelligence
• Lead SOW, Center of Excellence, end-to-end IoT, IT Operations, Infrastructure, Security and Cloud projects
• Administered Infrastructure, IoT and M2M projects and teams related to building automation, sensor and actuators networks - wireless and wired, control systems, embedded systems, and cloud-based platforms for IoT and their applications
• Supervised and lead the project and staff and off shore teams in Asia and Europe to oversee the impacts and interdependencies between programs and working to ensure initiatives meet the goals and objectives of the executive leadership team
• Partnered with IT senior colleagues to ensure reliable, efficient daily IOT / infrastructure / systems, IT Architecture and Data Center support
• Lead and provided technical leadership to portfolios, status, resource planning and setting strategic direction
• Implemented and supported new process, procedures and methodologies to achieve long and short term organizational goals
• Consolidated Data Center, IT infrastructure, EUC, systems, ERP, CRM, mobile apps, assets, IoT / M2M and personals
• Planed and implemented leadership and identified opportunities for - IT, cost savings, and service quality improvement
• Developed project plans, which identify key issues, problems, approaches, performance metrics and resources required. Designing processes to address identified problems
• Ensured projects are completed in a timely manner according to plan and within budget funding
• Oversaw and managed the professional development and productivity of staff members to ensure proper goals, training, professional development and project requirements are met. Provided guidance to team on performance and productivity issues
• Developed change management and communication plans to ensure stakeholder buy-in, cross-functional involvement, executive alignment and user adoption. Cultivated and reinforces appropriate group values, norms and behaviors
• Experienced in consultative selling situations - pitches, proposals, business development conversations and customer care

Sr. Project Manager.

Responsibilities:

• SME for pre-sale presentation to clients. Provided pre-sale and post-sale support
• Managed Projects in area of Deployment, infrastructures, end user services, e-commerce, Retail POS and Telcomm
• Served as a Primary Contact, Liaison, Negotiator and Facilitator for customers and Venders
• Provided Strategic technology project planning and project implementation services to enterprise businesses; to support IT Infrastructure, IT Operations, user support, network/systems support, SDLC project (Application and System Development) e-commerce and installation of and Retail POS system projects
• Determined feasibility, compatibility, cost and time required for current condition of the project and recommending suggestions and solutions to customers for improvement and maximize ROI, Revenue and System Uptime
• Managed and deployed customizable packaged software and hardware installation and implementation at various locations World Wide via remote, in person and thru 3rd party Managed Service Providers (MSP)
• Increased company’s growth by 20% securing new partners, consulting engagements and retaining old partners.
• Reduced turnaround time by 50% in service and installation of servers, desktops and peripherals
• Founded 24x7x356 Emergency Tech Support v/s 12hr support, resulted in 44% hike in Tech Support revenue.

Project Manager.

Responsibilities:

• Supervised and coordinated projects for a team of 49 and Budget: $50M. Migration and Deployment of 23,000 PCs to Windows XP and 7000 units for Disaster Recovery and Emergency Management Plan
• Managed post-deployment projects with business to measure results and validate objectives and assumptions
• Worked with business units to clearly identify objective assumptions, measurements, define scope, define requirements, implement change control and manage project through to transition
• Maintained project-release-phase milestone schedule and project plans
• Provided business consulting for strategic performance management methodologies, process assessment work, and the application of technologies to business
• Increased HW Deployment daily rate by 30% per Tech & Post deployment setup rate 41% thru training/motivation
• Achieved 25% more than targeted, in solving level 2nd and 3rd tickets in Remedy per night.