Technical Product Manager Resume Bellevue, WA - Hire IT People

SUMMARY:

A seasoned Program and Technical Product Manager with 8 - plus years of experience in full SDLC processes from architecture to deployment, proficient in orchestrating user and focus groups and working in conjunction with internal and external constituencies.

TECHNICAL SKILLS:

Agile/Scrum, High-Level Strategy Definition and Presentation (Waterfall/Agifall), .NET Frameworks, Project, Process and Product Management, Requirements Analysis (Hardware and Software), User Story Creation, SQL Queries and Reporting, Offshore Development Management, Analytics and Statistics, Case Management and Tracking (Fog Creek; Jira/Confluence; MS Project/CRM; Mingle), XML, HTML5, QA Planning and Oversight, Business Development, Focus Group Organization and Analysis, Integration Management, OEM Partner Management, User Training, Documentation, Release Management

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue, WA

Technical Product Manager

Responsibilities:

Developed excellent web skills (Java/JS/CSS)
Scrum Master/Product Owner
Sprint planning
Daily meetings/standup
Sprint backlog management
Hindrance remova
Specification
Interpretation/honing
Creation from scratch
Review and retrospective assessments
Managed product
Shifting and evolving priorities
Backlog

Confidential, Seattle, WA

Program Manager Consultant

Responsibilities:

Long-term product roadmap and development scheduling (Agifall)
Used as a resource for Confidential compliance and credit card processing integration
QA development and pilot project development
Business Strategy and Customer Relationship Management

Confidential, Seattle, WA

Program Manager

Responsibilities:

Working closely with the leadership team on all facets of software design, deployment, sales, support, and business development
Software and project design/specification management, scheduling, testing, and local/global release (Waterfall)
Technical Feature Specification development
Collecting focus-group and stakeholder feedback and translating it into qualitative and quantitative reports
Managing alpha/beta/production releases, including scheduling, customer feedback, assessment, and redevelopment (when necessary)
Running daily development meetings and communicating development progress, goals, and obstacles to leadership team
Assisted in the transition from infrequent, major point releases to short, feature-centric sprints (Agile/Scrum)
Managed sprints
Sprint planning
Daily meetings
Sprint backlog
Hindrance removal
Specification interpretation/honing
Review and retrospective assessments
Managed product
Shifting and evolving priorities
Product backlog
Regression testing and launch preparation from end-to-end
Escalation case management and resolution for top-tier support technicians (case ownership, tracking, troubleshooting, and resolution)
Creative and critical problem-solving skills
Wrote extensive Knowledge Base Articles
Wrote all feature and technical documentation for a quickly-evolving software product for a variety of audiences
OEM Partner Management
Third Party Integration Management
Solid hardware and networking skills, OS configuration/support, troubleshooting
Excellent Microsoft product skills, especially SharePoint, Office, SQL, and CRM
Exceptional knowledge of the payment card industry; current and future trends, Confidential

Confidential, Vashon, WA

Waitstaff and Wine Expert

Responsibilities:

Lead server in an intimate, high-end Italian restaurant
Excellent Confidential skills (orders/fire courses/counts/etc.)
Paired appropriate wines with a menu made from scratch daily

Confidential, Seattle, WA

Waitstaff and Bartender

Responsibilities:

Lead server in an intimate, upscale environment
Lead bartender (developed specialty cocktail menu; ordering)
Two-time employee of the month

Confidential, Seattle, WA

Graduate Teaching Assistant

Responsibilities:

Lectured and directed labs in a 250/500 level GIS class
Developed course content, website, and listserv
Graded assignments, exams, and projects

Confidential, Logan, UT

Graduate Research Assistant

Responsibilities:

Assisted in the design and implementation of social survey
Assembled, mailed, received, and coded surveys
Imported data into SPSS and conducted sundry analytical/statistical analyses

Confidential, Logan, UT

Graduate Teaching Assistant

Responsibilities:

Covered lectures and class discussions
Graded papers and assignments
Provided office hours for student mentoring

Confidential, Eureka, CA

Store Manager and Systems Specialist

Responsibilities:

Managed computer parts and repair store, internet service provider
Repaired and upgraded PC computers
24/7 remote technical support for ISP customers

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Technical Product Manager Resume

Bellevue, WA

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