SUMMARY:

• Over 13+ years of experience in the IT industry with emphasis on project management of information technology projects/applications ranging from budgets 500K to 15M.
• Coordinated the project activities and deliverables under the leadership of a program manager in Waterfall, Scrum and Agile Methodologies.
• Interfaced with multiple stakeholders affected by the project and project team members and point of contacts for all of the project needs.
• Involved in the project financial related activities like cost tracking, financial reporting and manag ed the approved funding throughout the semester .
• Scheduled and coordinated project meetings, prepared meeting materials and agenda, developed and circulated meeting minutes as needed and followed - up on open action items, tasks and issues/risks.
• Used project management tools like MS project and developed project plan/schedules, work breakdown structures, task dependencies and milestones.
• Involved in project progress tracking and also tracked all of the project deliverables and made sure that all of the project deliverables, project artifacts and project templates are up to date in the SharePoint.
• Developed the project status reports which included the project milestone progress, issues and risks. Communicated the project status to all of the project stakeholders.
• Managed the day-to-day change management aspects of the project which includes the project scope, cost and schedules.
• Responsible for applying the project risk management process and conducted project risk reviews for project-level and enterprise-level risks that may affect the projects.
• Ensured internal and external resources are effectively managed and properly allocated across the projects and monitored resources use/spending on an ongoing basis.

TECHNICAL SKILLS:

Tools: MS Project, ePLC, Quality Center, JIRA and Clarity PPM

Operating Systems: Windows 98/XP, NT 4.0, Windows 2000 and Linux

Databases: Oracle 9i/10g, SQL Server 2008

Others: MS Office, Visio, MS SharePoint, GoTo Meeting, WebEx, Waterfall, Agile, Scrum, PMO, PMI,PMBOK, Salesforce.com

PROFESSIONAL EXPERIENCE:

Confidential, MD

PMO Project Manager

Responsibilities:

• Worked with Technology and Business teams as well as the relevant Functional Managers to ensure the project adheres to the project scope and to the BCBS Project Management standards.
• Provided solutions that meet the business objectives and are within time/cost constraints, while maintaining high business and BCBS levels of satisfaction.
• Responsible for the delivery schedule, workload, and project deliverables and also responsible for providing timely feedback and written project reviews.
• Involved in Creating, maintaining, and managing the project plan/schedule. Establishing, managing, and controlling project scope. Delivering projects within approved scope.
• Acquired services from outside the BCBS organization and managed the vendor relationships associated with their services.
• Involved in working with team leads, functional managers, and project support staff (Architects, DBA’s, etc.) to create, maintain, and manage the project schedule with the MS Project Tool.
• Involved in Establishing, managing, and controlling project scope through a structured scope management process.
• Used Clarity PPM Tool for Project administration including Project Reporting, forecasting setup and tracking, project financials and resources time and expense reconciliation.
• Involved in Project Communication such as Ensuring timely and appropriate generation, collection, dissemination, and storage of project information.
• Involved in Preparing project executive status reports and keeping upper management, business clients and others informed of project status and related issues.
• Identified and resolved complex business problems/issues/risks and facilitated issue resolution and risk mitigation.
• Used Microsoft Visio for creating project Flowcharts, Org Charts, Network and UML Diagrams.

Environment: .Net, JIRA, SQL Server, Quality Center, MS Project, Clarity PPM, Visio.

Confidential, Washington, DC

PMO Project Manager

• Worked with the assigned projects to achieve project goals in all phases of the PLC right from project initiation to project closure for multiple projects while adhering to the Project Management office (PMO) standards, methodologies and procedures.
• Conducted portfolio analysis and created, updated and maintained the overall technology portfolio dashboard and project status reports.
• Monitored, tracked, reported and obtained approvals for all change control activities of the project. The change control could be scope, schedules or budget.
• Tracked progress against projects scopes, plans, costs, schedules, and task estimates, ensured issues and deliverables were tracked and reported in a timely fashion.
• Used MS project tools to ensure that schedules and tasks were completed to meet milestone timelines as developed in the project plan. Managed the MS project server schedule and worked with the teams to keep it continually updated for all the changes.
• Established the project's overall critical path to ensure that all of the project phases adhered to the agreed-upon timeline.
• Involved in coordinating the project status meetings such as managed and documented meeting minutes and action items as needed. Distributed and published meeting minutes and maintained the SharePoint site.
• Interfaced with all the internal and external project stake holders to organize components of the project.
• Ensured that the internal and external resources were effectively managed and properly allocated across the projects and monitored resource use/spending on an ongoing basis.
• Involved in the project budget related activities like cost tracking, reports and managed the approved funding throughout the semester used to generate the cost performance reports and monthly actual vs. forecast variance reports.
• Used Microsoft Visio for creating project Flowcharts, Org Charts, Network and UML Diagrams.
• Created and managed project document repository in SharePoint.
• Involved in documenting the best practices, lessons learned for all the PMO process for the delivery of projects and helped to continuously improve the process.

Environment: HTML, XML, Java, J2EE, Web services, JIRA, Visio, Oracle, Quality Center, MS Project.

Confidential, Albany, NY

PMO Project Manager

• Involved and coordinating all phases of the project management activities and implemented all project management objectives.
• Created and updated required deliverables for all project lifecycle phases, including planning, requirements analysis, specification, cost and resource estimating, involved in scheduling, critical paths, implementation, rollout and maintenance.
• Ensured that the project management discipline is followed across all of the projects.
• Developed and ran periodic project status and management reports.
• Tracked progress against a projects scope, plan, cost, schedule and task estimates, ensured issues and deliverables were tracked and reported in a timely fashion. Captured the project status on a daily/weekly/monthly basis.
• Facilitated project meetings and formal project reviews.
• Created and managed a document repository for projects, with input from the project manager and project team members.
• Involved in developing communications strategies and managing through to completion.
• Interacted with diverse groups of technical and non-technical people.
• Managed vendors and established that the vendor's adhere to contractual stipulations and obligations to the firm, including established service language agreements and other contractual performance metrics.
• Managed customer expectations and interacted with the customer on a regular basis as it related to software and IT implementations.
• Coordinated of all technical activities, support activities and resolved identified issues associated with "go-live."
• Coordinated training sessions during project implementation.
• Administered project budget requisitions, POs and invoice payments.
• Tracked and reported progress against project costs and budget.

Environment: XML, Java, J2ee, Web services, Oracle, MS SharePoint, MS Project, IBM Servers.

Confidential, Rockville, MD

PMO Project Manager

• Worked with business and IT project teams to define scopes, created accurate and inclusive estimates, developed budgets and project plans and produced high quality project charters and other planning documentation needed for funding approvals.
• Managed and tracked project budgets, forecasts and schedules to achieve project objectives and goals.
• Ensured projects in compliance with project management methodology and that the accurate and timely information is collected and reported regularly on project progress.
• Achieved project goals by collaborating with stakeholders at all management levels.
• Demonstrated skills in conflict management and negotiation to achieve project goals and developed trust with the stakeholders.
• Managed projects to ensure implementation and prescribed activities were carried out in accordance with specified objectives.
• Involved in development of project goals and action plans.
• Planned scheduled deadlines for project completion and developed processes from inception to evaluation.
• Reviewed all deliverables throughout the project lifecycle to ensure completeness, consistency, quality and requirement traceability.
• Supported adherence to business and program objectives and program missions.
• Involved in identifying, analyzing, mitigating and responding to project and operational risks.
• Developed status reports using multiple sources of information.

Environment: HTML, XML, .Net, Web services, SQL Server, Quality Center, MS Project.

Confidential, San Jose, CA

PMO Project Manager

• Managed various aspects of business projects including project planning and design, implementing strategic and tactical initiatives and ensuring, through formal project management practices, that the final product meets the original project requirements.
• Worked with stakeholders to define project scope and play a leadership role in developing solutions.
• Supported project manager in developing and maintaining project schedule including identification of tasks, duration, resources, dependencies, critical path and work calendar.
• Coordinated information and inputs data in to the project management tools.
• Coordinated the completion of key tasks associated with the management of projects.
• Maintained project schedules on a weekly basis through the input of actual. Run filters and reports to communicate progress, look-ahead’s and project performance to the project manager.
• Managed and coordinated project meetings and recorded/maintained meeting minutes.
• Developed weekly status reports, dashboards and other communications.
• Recorded and maintained project issues, risks, scope changes, decision logs, schedule status and variance, and resource management issues.

Environment: HTML, XML, Java, J2EE, Web services, Oracle, Quality Center.

Confidential

Junior Project Manager

• Provided assistance and support in multiple areas like report generation, project governance reviews and contact site maintenance, resource planning, project intake and project setup.
• Served as the primary point of contact for many of project areas.
• Performed project governance reviews to ensure ongoing compliance with PMLC and SDLC,
• Assisted with project audits and independent assessments.
• Involved in Report generation, weekly/monthly, as required across all organization levels, staff to executive level Power Point Presentations and assisting team to create exec level presentation material.
• Involved in Project Intake and tracking, to include facilitation of meetings and coordination among various IT and Business Unit stakeholders.
• Involved in Capacity and resource planning, to include facilitation of meetings and coordination among various IT stakeholders
• Provided maintenance and support of enhancements and updates to Project Server, setup and administration of IT Portfolio.
• Involved in Ad Hoc analysis and reporting, under direction of manager or Project manager.
• Participated in development of Project Management best practices, templates, and guidelines.
• Establish and maintained partnerships across IT Management, Project Managers, and Resource Managers and communicated with stakeholders to drive definition and clarity, provided regular updates.

Environment: HTML, XML, Java, J2EE, Test Director.