PROFESSIONAL SUMMARY:

• Customer - focused, Result-oriented, Problem-Solver, Goal-driven, PMI Certified (ACP) Project Manager / Agile Scrum Master / Agile Coach with over 15+ years of diverse experience in Program/Project/Delivery/General Management, Client relationship, SDLC & QA.
• Immense experience as a Project Manager/Scrum Master/Agile Coach that includes full SDLC and scope, time, cost, risk, resources, and communication planning and management.
• Possess strong delivery management experience and can drive projects end-to-end.
• Experience in conducting agile scrum events that includes backlog grooming, daily stand up meeting, sprint planning, sprint review meetings and retrospectives.
• Focused on value driven delivery using task and Kanban boards for scheduling.
• Experience in building empowered teams by following servant leadership approach.
• Track the team progress with information radiators like Burn down/up charts.
• Promotes agile engineering practices like Test Driven Development, Pair Programming, Code Refactoring, Continuous Integration and Automation Testing in the project life cycle.
• Helps team members improve individual performance in support of team goals.
• Effectively cooperates with Product Owner and Technical Leader to create an environment in which the team can increase productivity, quality, and predictability.
• Monitors and supports a scrum team through continuous improvement of agile execution.
• Eye for Identifying Cost Cutting opportunities to deliver bottom line growth.
• Skilled at facilitating teams to higher levels of project delivery including project management offices, project portfolio management, Governance, methodologies, toolkits, training, mentoring, coaching, assessments, and quality reviews.
• Work directly with cross-functional, self-organizing teams enabling their ability to transform into a matured agile team.
• Managed high proficiency with analysis and management and expert with Microsoft Project, Agile JIRA, Rally, Microsoft Office Suite and other PC Applications.
• Matured leadership & Management skills with experience in building high performance teams and motivating team members in maximizing the productivity.
• Proven experience as an Agile coach / Scrum master with successful track record of active mentoring multiple teams to implement agile practices both at program and project level
• Experience in enterprise change management, problem solving and trouble shooting, team coordination and mentoring team members.
• Experienced in leading the Release / application delivery with highest quality while managing overall project / release / program Risk and mitigation plans for successful program / release / project delivery.
• Onsite-Offshore Coordination/Global Experience across ERP, Telecom, Financial Services, Banking, Manufacturing domains

SKILL:

Process: Technologies Project management skills, Business analysis and PMO skills Java, .NetExcellent problem solving abilities, Data warehousing Agile methodologies (Scrum, XP, Lean)

Tools: MS Project 2007/2010/2013 , Agile JIRA, MS-SQL Server, MySQL, Oracle 10g/9iQuality Center MS-Access.

Change Management Windows (XP,NT,2000,7), LINUXOperating Systems: Configuration Management, Architecture Review boardRelease Management

WORK EXPERIENCE:

Confidential, San Jose, CA

Project Manager / Scrum Master

Responsibilities:

• Act as an enabler for the effective functioning of a software development team using Agile Methodology.
• Custodian for the agile process and ensures all agile scrum events are conducted as intended.
• Protects the team from disruptive outside influences, removes impediments to successful implementation, and keeps them focused on the task at hand through strong facilitation skills.
• Helps the Product Owner maximize productivity. Maintains the sprint backlog and release plans, publish reports to ensure the product owner is updated about the team's progress.
• Work with BU community and responsible product owners to ensure that business solution objectives are met.
• Facilitates the acceptance criteria and Definition of Done for all stories.
• Work with product owners and technology leads to interpret and plan sprints involving team.
• Ensures team delivers a potentially shippable increment every sprint and improve the team’s velocity.
• Collaborate with Confidential for functional, regression testing and UAT.

Confidential, Detroit, MI

Scrum Master

Responsibilities:

• Led a large corporate initiative and strategic multi-year growth project, at Comerica Bank that include development of Architecture, Dashboards and reports that basically help the team managers do the static and dynamic Sales analysis that analyze the sales pattern. Projected annual revenue for 2014 $2.5M+, 5 year revenue is $13M+ and so on. Managed a team of 30+ and communicated with 9+ Executive VP & President level stakeholders, across 3 locations.
• Worked with business users/Product Owners to gather requirements, write User stories and mockup in JIRA.
• Observation of team dynamics, to recognize strengths and weaknesses of individual team member's contributions, and coach them to improve.
• Facilitated team to develop sprint plans, including task breakdown, resource loading, and synthesizing of plans across multiple sprints/teams.
• Inter-team Coordination and Collaboration by helping identify and track user story dependencies between scrum teams.
• Impediment Resolution by advocating for the team and personally trying to remove impediments or by seeking help from outside the team
• Develop demand forecasts with account teams for every project / program to assist functional areas or departments in planning and delivering end-to-end services.
• Involved in Dimensional Data Modeling (Star Schema Architecture), Business and Data Analysis; Data analyzed was HRIS (Payroll, COS, Hiring), Finance (AP, AFE), ERP (Assets) application data.
• Manage, develop and maintain schedule of sprint/ Release lifecycle phases through, spreadsheets, agile JIRA software.
• Eliminates roadblocks and creates focus on accomplishing the team’s goal
• Support development of new business proposals and introduces new technology to enhance business solutions.
• Manage and ensure delivery of projects meet client and company expectations and needs.
• Ensure that sprint results and team performance is communicated accurately to all stakeholders

Confidential, Philadelphia, PA

Project Manager / Scrum Master

Responsibilities:

• Managed transition projects for Confidential in bringing the customers IT infrastructure into Century support.
• Establishing scope baseline and negotiating scope changes / creeps to ensure that timeline and cost or not influenced greatly.
• Ensure planned, regular, and effective communication of status, issues, risks, and actions
• All the User stories and iteration backlogs were handled using JIRA
• Role of a Situational Analyst when coordinating with appropriate SME’s to arrive at a better implementation for the customer
• Executed service improvements plan identified post transition to achieve agreed improvements in Asset & Configuration Management
• Effective coordination between the Program Mgmt, BU community, h/w, storage and other support teams

Confidential

Project Manager

Responsibilities:

• Confidential system was built as a result of the re-engineering project which was designed to upgrade the commission system. Originally, commission payments were facilitated by the CAPS (Commission Accounts and Payments System), RPM (Remuneration Performance Monitoring) and Profiler (Adviser details database) systems.
• Involved in full Project Life Cycle from project initiation to closing phase of the project.
• Interacting with the business team in requirement gathering and feeding them into RTM (Requirement Traceability Matrix).
• Created Time, Cost, Resource, Communication, and Risk management plans.
• Participated in the end user meetings to obtain the business requirements for creating reports.
• Managed and tracked the design, approval, and production processes of promotional materials for the assigned brand.
• Develop work breakdown structures for entire project and manage project plan with PMO resources.
• Set daily priorities and project planning with department team members and gathered information necessary to maintain projects in a time-efficient manner.
• Make sure the SLA’s (Service Level Agreement) for the report available are met.
• Prepared functional and technical specification documents for reports.
• Reviewed System Integration Testing with other functions (SIT), User Acceptance Testing (UAT), and Regression testing strategies to ensure end-to-end application integrity.
• Planned Confidential & Confidential activities.

Confidential

Project Coordinator

Responsibilities:

• A dot net based application for Confidential Limited, the ERP application encompassed a range of domains like Purchase, Inventory, Sales and Shipping, Financial postings pertaining to cement Industry. The application mainly consists of Purchase Operations thro’ out its factories and depots all over India typically Purchase Order creation, Invoice Creation, Stock Maintenance etc.
• Status reporting to Project manager and Program manager on a Weekly basis about Cost, Schedule and Scope data and Burn Down and Burn rate charts of Agile projects.
• Tracking resource requirements schedule and cost using Clarity tool and tracking key project milestones and dependencies and regularly updating project plans.
• Performing requirements Analysis along with the Clients and Technology team.

Software Engineer

Confidential

Responsibilities:

• Designed and developed various types of web pages and designed backend.
• Developed stored procedures and database triggers using PL/SQL.
• Written stored procedures, Functions and Package to implement business rules using SQL and PL/SQL.
• Customized and maintained several .NET applications.
• Developed database tables/views for designing the database using primary keys and foreign keys.