SUMMARY:

• Over 15 years of experience in IT application development, project management, strategy development and supplier/vendor management.
• Strong experience in Health Insurance, Property/Casualty insurance, automobile industry and Ecommerce domains.
• 4+ years of Health Insurance industry experience in the Consumer Transparency/Digital Experience, EDI, ICD, HIPPA and ERM areas.
• Experienced in successfully managing the development of Health Insurance IT applications, B2B/B2C Ecommerce applications and Social Media websites through the full SDLC cycle using Waterfall and Agile methodologies.
• Proficient in doing requirements analysis, gap analysis, workflow design, mentoring, testing/quality assurance and reporting progress to project stake holders.
• Strong back ground in IT systems and software development with a MS in Computer Engineering and a Project Management Professional (PMP ) certificate.
• MBA degree from Michigan State University strengthened the knowledge of business management and operations.
• Strong experience in designing J2EE based multi - tier application architecture using SOA concepts, Object-Oriented Analysis and Design, UML and RUP.
• Experienced in managing onshore/offshore teams.

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential

Responsibilities:

• Managing a project team of 25 onshore/offshore resources.
• Scrum Master activities like daily stand up, working with the BA to prioritize stories for development
• Work with business to prioritize and develop the roadmap/strategy.

Environment: J2EE, Web Services (REST), Agile/Scrum, Waterfall, Microsoft Project, AIX/Linux, Unix, Windows, Oracle, SQL, TIBCO

Senior IT Delivery Manager

Confidential, MI

Responsibilities:

• Managing multiple projects that in different stages of the project life cycle, successfully and deliver on time and on budget.
• Rolling out of a new online Provider Search/Transparency tool for members, agents, groups.
• Managing a team of Java developers, testers, System Analysts and Business Analysts working on projects using Agile/Scrum methodology.
• Work closely with the Business Directors on the project roadmap and strategy.
• Understand the impact of the new health care reform on the business and come up with the right IT solution to meet the reform related requirements.
• Prepare/present weekly Portfolio budget and project status to Executive leadership.
• Represent IT in the Consumer Transparency related discussions with other Health insurance companies.
• Manage multiple vendors that support the business in the Consumer Transparency initiatives.
• Engage in the readiness workgroup for the upcoming Health Care Exchange.

Environment: J2EE, Web Services (SOAP), Agile/Scrum, Waterfall, Microsoft Project, AIX/Linux, Unix, Windows, Oracle, SQL, Cognos, Salesforce

Senior Manager, Technology Delivery

Confidential, East Lansing, MI

Responsibilities:

• Working with the sales and marketing team in defining social media related solutions for the client.
• Designed Social Media based CRM solutions for clients
• Managing a team of developers, business analyst and QA engineers to successfully deliver social media software to the clients on time and within budget.
• Oversee resource allocation and utilization to make sure resources utilization is optimal.
• Closely work with Product Development/Management in analyzing product features and matching them with customer needs.

Environment: Web2.0, Microsoft .NET, Visual Studio, SVN, MS SQL Server, Microsoft Project, Salesforce

Project Manager

Confidential, MI

Responsibilities:

• Managed the development of a B2C Insurance sales portal through which consumers can directly quote an insurance policy.
• Designed and led the integration of insurance sales application with SalesForce.com Lead Management tool, which is being used by sales and marketing executives to track leads.
• Worked closely with the EPMO and the IT PMO for developing an IT strategy/roadmap to roll out the insurance sales application to different regional markets.
• Provided project portfolio management functionality for the Insurance Product Development portfolio - conducted feasibility analysis and risk analysis for the various projects chosen by the business sponsors.
• Designed and led the development of a sales reporting application which helped generate reports for tracking the insurance policy sales from Oracle Data Warehousing backend.
• Managed a team of developers in Accenture’s India development center to plan, assign resources, monitor progress and quality, and successfully deliver the project on time.
• Participated as a SME in defining the process flow for the Claims Transformation project which involves converting the existing Legacy claims system to the SAP claims system.
• Co-led a cross-functional team to migrate the software applications from Windows platform to AIX (UNIX) platform that increased the performance of the application by 25%.
• Worked with the IT Audit and the Change Management groups to analyze and identify efficient processes for the software development to be in compliance with the Sarbanes Oxley law.

Environment: WebSphere 6.0, J2EE (Servlets, JSP), IBM SOA, Struts, JDBC, DB2, MQ, VSS, Tivoli, RAD 7, SVN, J2C, SOAP, Web Service, ETL, Oracle 10i, Microsoft Project, AIX/Linux, Unix, Windows, VMWare, Oracle, Cognos

Team Lead

Confidential, Auburn Hills, MI

Responsibilities:

• Managed the development of a B2B claims processing system for global Chrysler dealers to process Warranty and Recall claims. The claims process was 50% faster and efficient. This J2EE based application was developed in multiple releases with each release managed as a separate project.
• Mentored a team of 6 programmers and analysts and provided technical assistance to successfully complete the projects with no quality issues.
• Managed the project efficiently by monitoring and reporting the progress to the stakeholders regularly, and making sure all the key deadlines and milestones are either met or exceeded.
• Developed requirements for the projects after analyzing the various business processes of the Warranty claims department.
• Performed budget, resource allocation and project schedule development.

Environment: WebSphere 4.0, J2EE (Servlets, JSP), JDBC, DB2, CICS, JavaScript, DHTML, PVCS, Visual Age for Java

Senior Software Engineer

Confidential, Dundee, MI

• Designed and developed a B2B e-commerce site that contained pricing information for customers and buyers to purchase the various construction materials manufactured by the company.
• Performed software support for a web based Carrier Extranet Report application, where the external carriers can view SAP generated reports for cement transportation.

Environment: Java Servlets, JSP, EJB, WebLogic, JavaScript, JDBC, and Solaris.

Confidential, Sonora, CA

Software Engineer

• Designed and developed a web based Advertisement management and report generation tool that resulted in decreasing the company’s customer service costs by 25%. ISPs used this portal to manage the advertisements that they wanted to show in their network.
• Developed a portal for the company’s sales and marketing departments to sell the company’s product effectively to new customers.
• Developed a SNMP based Network Management that monitors the health of the various components of the network and logs the status of each component in a SQL Server 2000 database. This is also used to start and stop the various services in the servers on the network.

Environment: Solaris, Linux, JavaScript, Java, J2EE (JSP, Servlets, EJB), JDBC, C++, C, ASP, C#, .NET, Perl, HTTP, WebLogic, UML.