SUMMARY:

• Detail oriented, motivated and technically proficient project manager with over 13 years of IT experience. Proven manager with strong financial services knowledge, team - building skills and demonstrated ability to work within budget and time constraints. Strives to enhance the performance and impact of the project team. Industry experience includes; Banking & Financial services, (capital markets, front/middle office, investment banking, credit cards, home loans), Market Research and Retail services.
• 6+ years of progressive experience in successfully performing duties of a Product Manager, Program Manager, Technical Project Manager, Infrastructure Manager, Scrum Master; other experience includes duties of Business Analyst, Computer programmer. Application development using AS/400, Java/J2EE and IBM content Management tools
• Experience in Agile and Waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet timeline and budgetary targets.
• Exposure to Scaled Agile Framework (SAFe) and Agile practices like extreme programming, Test Driven Development (TDD), Continuous Integration (CI).
• Experienced in managing complex, critical, multiple projects/programs simultaneously; experienced in managing other project managers, external vendors and customers. Manage a program of projects.
• Implemented e-commerce / e-business programs on majority of my assignments, involving complex enterprise architecture, large user base and global company footprint
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. Experience in Test Driven Environment process.
• Excellent communicator; Strategic thinker; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Ability to excel in a constantly in changing environment.
• Quickly learn and adhere to client project management tools and GxP where needed.
• Effective time management, prioritization, negotiation, and delegation skills helped in managing complex projects.
• Drove the high-quality completion of systems engineering, software/database development and enterprise wide implementation projects for F500 clients ( Confidential, General Electrical, and Confidential ) and other clients ( Confidential Investment Bank, AC Nielsen, Confidential )
• Managed projects with budgets of up to $5M and cross-functional teams of up to 20 developers, programmers, analysts, network specialists and external vendors .
• Successfully managed complex projects in Banking, Investment banking, Capital markets and Retails domains.
• Successfully managed and delivered IT Infrastructure, IT Regulatory and External Mandates implementation, new product implementation projects.
• Accomplished servant-leader, capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Met goal of addressing and resolving issues within 24 hours
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules, RAID logs, Action & Decision logs and work breakdown structures.

TECHNICAL SKILLS:

PM Methodologies: PMI-PMP, Agile, ITIL, Navigator Project Management, SDLC, DMAIC

Project Management Tools: MS Project, MS Visio, MS Office, Clarity, PPM, iQMS, JIRA Agile, Waterfall & Agile Techs(Planning Poker,5 whys retrospective). Exposure to scaled agile framework (SAFe), Test Driven Development process (TDD).

Programming: VB Script, RPG/400, SQL RPGLE, ILE RPG, CL/400 & ILE CL, Cobol/400 & SQL/400

Web Technologies: HTML, JAVA, XML, Visual Studio 2005/2008, .NET, IBM WebSphere

Operating Systems: Windows XP/ NT/ 2003 Server/8/10, OS400, i5/OS, UNIX

Database: DB2/400, MS SQL Servicer 7.0, Oracle, MS Access

Other Skills/Tools: Photoshop, Visual Source Sage, Aldon, Turnover, Implementer, Hawkeye, Robot Scheduler, IBM OnDemand Content Management, UFTP, ServiceNow and IBM Maximo, Citrix

PROFESSIONAL EXPERIENCE:

Scrum Master & Technical Project Manager

Confidential, New York

Responsibilities:

• Managed company-wide upgrade to MS SharePoint 2010, and migration from windows XP to windows 8.
• Defined and implemented processes for file services/servers clean-up effort to save significant resource expenses, enhance efficiency, and comply with corporate Risk & legal policy.
• Responsibilities include; managing technical resources, hosting meetings, assisting with budget, creating and managing project plans. Coordinating with business on scheduling project and change management activities.
• Planned, Managed and controlled various infrastructure tasks for software/application consolidation project of Confidential IB area.
• Facilitate daily Stand ups, grooming, Sprint Planning, Sprint Reviews and Sprint Retrospectives
• Track JIRA board updates and ensure data accuracy.
• Generate Burndown charts and other reports showing Sprint progress.
• Empowered teams to self-organize and grow cross-functionality
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 12 major initiatives
• Manage the lifecycle of code development, from planning of sprints to deployment
• Helped team to work through quality and technical debt by bringing in practices like Test Automation, CI, TDD
• Coordinate and manage code releases and shared APIs with other IT groups
• Communicate with other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress
• Research, design, install, configure, troubleshoot, test, maintain and upgrade hardware and software interfaces of all applications.
• Detailed design creation to transform requirements into technical design
• Propose and implement automation of redundant and people intensive process in the business processes.
• Working with Project Manager on tracking project-specific events on a fortnightly basis through Status Reports.
• Analyze the impact of key events like releases, enhancements, change requests etc. on project and consolidate Risks/Assumptions/Issues/Dependencies log
• Keep track of the milestones by updating their baseline dates and RAG status.
• KPI’s are tracked and reported to the Stakeholders
• Responsible for the end-to-end delivery of application development, testing and implementation.
• Make decisions on key changes and rebase line the project plans
• Ensure that the Project Benefits are agreed with the SMEs
• Additional duties include creating executive dashboards and presenting to senior management.

Environment: Windows and Linux servers, Windows XP/Windows 7, Java, J2EE, .Net, Test complete, Nolio, JIRA Agile, ServiceNow, MS Visio, MS Project, SharePoint 2010, Confluence, Servicenow.

Technical Delivery Manager/Tech PM

Confidential

Responsibilities:

• Project Manager for OCR product implementation APAC BofA which includes Infrastructure Group, Development team, Business users, External vendors. Project include; server and storage installations, environment upgrades and DR setup. Managed, vendor relationship and pipeline activities.
• Responsibilities include; project planning (baselines, estimating), coordinating resources, managing budget, working with vendors, moderating project meetings, authoring project minutes, tracking milestones/issues/risks. Managed the complete project lifecycle.
• Managing DR exercises, upgrading SWIFT and the security recertification, server and storage upgrades enhancements.
• Directed the expansion of Cheque data Transfer storage needs and process for BofA’s new OCR product implementation and interface with clearing houses.
• Managing the release calendar and coordinating the release and its activities, facilitating go / no go meetings and getting approvals for production releases.
• Responsible for the end-to-end delivery of application development, testing and implementation.
• Participated in the creation, modification and execution of IT Infrastructure project tasks, including client/server
• Creating executive dashboards and presenting to senior management.
• Overall project leadership and direction of project teams in the delivery of high-quality project deliverables within committed timeframes and budgets
• Ensure complete understanding of the development estimate and project scope - lead development team to deliver project within the framework of the given estimate and assumptions
• Managed escalations and given strong guidance to the project team and the client.
• Working with project teams to define tasks and milestones, and manage dependencies both within the project and across other
• Worked with sponsors and business users, right from requirements gathering to go-live, tailoring the product to business needs
• Communicate with all project stakeholders, manage conflict
• Risk and Issue Management across all phases of project.
• Interaction with other projects - sharing of best practices and lessons learnt
• Participated, as required, in steering committee meetings, senior executive meetings and other such events
• Status reporting to Client managers directly.
• Create deployment plans, including back out plans
• Responsible for the build and others environment set-up plans.
• Project closure activities.

Environment: Windows and Linux servers, Windows 8, J2EE, Kofax, MS Project, Clarity project management tool set, MS Visio. IBM Maximo. IBM WebSphere

Project Manager

Confidential, Norfolk, VA

Responsibilities:

• Liaising/Interaction with Client, Offshore and Onshore management.
• Analysis, Design, Testing, Implementation & Effort Estimation
• Developed WBS, Project Plan and Best Practices for software development team where none existed before
• Resourcing / Staffing strategy for the projects
• Team building, guidance and oversight
• Work Assignment and Review
• Risk and Issue Management across projects
• Creating new business opportunities and overall program management.
• Management of Customer Satisfaction Index (CSI)
• Training and mentoring the team
• Appraisals and promotion recommendations for the team
• Monthly presentation to and regular interaction with Senior Management
• Ensure implementation of quality processes during all the stages
• Creating, managing and disbursing reports related to the project
• Maintaining project assets, communications and related database(s)
• Evaluating and monitoring the overall project
• Reviewing and reporting the project’s budget and finances
• Routinely performing complete or component analysis
• Notifying the entire project team about abnormalities or variances
• Manage quality, timeliness and cost of the deliverables

Environment: IBM i-Series & Pentium PC, IBM i5/OS & Windows XP/Windows 2008, RPGLE, RPG/400, CLLE, CL/400, Cobol/400, SQL/400, Java/J2EE, DB2 for i5/OS, IQMS, IPMS, IBM Content Manager, Turnover, SQL Server, PEGA PRPC, MS-Project, iQMS

Solution Architect & Senior Developer/Project Leader

Confidential, Dallas, TX

Responsibilities:

• Review Effort Estimation and Scheduling
• Business Requirement Analysis
• Educated dev team on standards, processes, and tools
• Reviewed and provided input for statements of work
• Managed all the project technical elements and ensure they are executed in accordance to established and validated requirements, schedule and cost
• Identified and suggested system stability improvements
• Performed product and solution alternatives analyses
• Ensured all the regulatory requirements are properly implemented.
• Recommended cost-cutting solutions and efficient practices

Environment: IBM iSeries and Desktop Client PC, IBM i5/OS and Windows XPRPGLE, CLLE, Free Format RPG, Turnover, DB2 for i5/OS

Business Analyst

Confidential

Responsibilities:

• Business Requirement Analysis for the applications to be ported.
• Analyze on the tools/technologies for a porting solution
• Statistical analysis on the probable effort for porting
• Study historical applications for understanding the issues in porting and best practices adopted.
• Assessing the tools for porting process.
• Designing AS-IS and TO-BE state strategies.
• Customization of the tools to migrate the Confidential applications
• Preparing the requirement gaps document and track on closing those gaps with the help of team members.

Environment: HP3K and Intel Pentium PC, HP MPE, COBOL, RPG, HP-JCL, iQMS

Project Leader/Transition Manager

Confidential, Omaha, NE

Responsibilities:

• Liaison with Offshore, Onshore and Client Management
• Analysis, Design & Effort Estimation for the enhancements and change requests approved by LOB
• Task Assignment and tracking for Completion
• Weekly status reporting to Client Management.
• Ensuring quality process in all the deliverables
• Planning of Knowledge Transition for the applications to be handled for primary support.
• Support, Maintenance and development activities.
• Providing the Proposals, Design and Estimates for the new enhancements.
• Testing support to the development team
• QA testing for all the new components and changed Components in the application.
• Weekly team meetings and daily offshore call to discuss on issues and show stoppers.
• Preparing the impact analysis documents for all the change requests
• Shadow and primary support in the Transition Phase.
• Preparing the understanding documents from the Transition Phase

Environment: iSeries & Intel Pentium PC, i5/OS, Windows 2000 Professional, RPG/400, CL/400, COBOL/400, RPGLE, SQL RPGLE, DB2/400, ALDON, UFTP, iQMS

Senior Developer & Team Lead

Confidential

Responsibilities:

• Task Assigning, Monitoring and Tracking for team members.
• Analysis, Design & Effort Estimation for Data Migration iSeries Configuration Management and Admin activities
• Migration Tools enhancements and code migration
• Developing tools in RPG and CL for Data Migration and CL Conversion.
• Lead for Environment Management on iSeries server with 6 different environments each for different activity of the project and for different users accessing the server.
• Periodical review of the security implemented at machine, application and user level setup and then provide security to the flaws identified.
• Planned and developed tools to setup system testing environments for both batch and online applications.
• Planned and executed the backup and recovery activities to ensure data safety in disasters.

Environment: iSeries server & Intel Pentium PC, i5/OS and Windows XP, RPG/400CL/400, JCL, FOCUS/400, MS-VSS, Data Migration toolRPG and CL migration tool, iQMS

Senior Application Support Analyst

Confidential, Chicago

Responsibilities:

• Provided operational and technical support to computer users and interacts with external suppliers of technology
• Delivering support to existing business users and investigating and resolving application errors, data discrepancies and queries;
• Business user and client Manager Interaction
• Task assignment and SLA Management
• Requirement gathering and analyzing.
• Review of Code, Impact analysis document, test case and test result reviews.
• Status Reporting to Onsite Managers and Technical Managers at Client’s location
• Guided and trained Technical Support Analysts in resolving problems and responding to queries.
• Working with the Business Systems Support Analyst in identifying and proposing application system changes, better uses, enhancements and developments and liaising with appropriate vendors, users and the IT Team

Environment: iSeries, Pentium PC, OS/400, Windows XP, RPG/400, CL/400, DB2/400, IMPLEMENTOR, HAWKAYE & ROBOT Scheduler

Developer

Confidential

Responsibilities:

• Understanding the current manual Functions and prepare BRD.
• Coding, Unit testing and Integration Testing
• Implementation and post implementation support.
• Coordination in Production Certification process/UAT with LOB.
• Learn and improve AS400 development skills

Environment: IBM AS/400, Windows PC, OS/400, Windows 200 Professional, CL/400, RPG/400, Visual Basic 6.0, Crystal Reports 8.0, MS SQL Server 7.0 and DB2/400