SUMMARY:

• Certified Project Manager with over 14 years of Waterfall and Agile Scrum experience in telecommunications, production, software industry management and development, and quality engineering.
• A Certified Scrum Master experienced in driving the adoption and enforcement of productive management rules, removing impediments, and fostering self - maintenance in a team.
• Worked with Agile, cross-functional organizations on a variety of deliverables, e-commerce, technology projects, and the use of business management tools.
• A strong track record of proper planning and meeting deadlines for large, cross-functional ventures worth up to multimillion dollar.

AREAS OF EXPERTISE:

• Agile, Waterfall
• Conflict Resolution
• Jira, Rally, Confluence e-Commerce/ e-Payment
• Project Planning & Management
• Scrum/Kanban/XP
• Pilot Pollution, SINR, C/I, Tx/Rx Data
• MS Project, Word, Excel, Power Point
• 2G/3G/4G
• GSM/ UMTS/ CDMA/ LTE
• Business Analysis
• Supply Chain Management

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Project Manager/ Scrum Master

Responsibilities:

• Encouraged collaboration and proactively seeks opportunities to improve collaboration between distributed analytic teams.
• Tracked and ensured visibility of historical team metrics and progress of the iteration and release.
• Emphasized the need for incremental releases, iterative work and prioritization by value and risk.
• Assisted with internal and external communication by transparently radiating information, especially relative to historical team metrics, progress towards iteration and release goals, and team capacity.
• Partnered with project leads to ensure the team is producing solutions that meets established standards.
• Collaborated with project leads to aggressively address issues, risks and mitigation plans.
• Instilled a sense of urgency reflecting the goals for the current iteration, upcoming release, and project vision, while passionately emphasizing the importance of meeting these goals.
• Assisted team with making appropriate commitments through story selection, sizing and tasking.
• Proactively identified and removed blockers, limits work in progress and prevented distractions.
• Facilitated frequent retrospectives, sharing metrics to identify and implement improvements.

Confidential, San Jose, CA

Project Manager/ Scrum Master

Responsibilities:

• Developed effective, matrix, cross-organizational relationships by collaborating and communicating with Product Owners, Developers, QA Engineers, Architects, Managers and Directors in multiple geographical zones including the United States, UK, India, and Singapore.
• Led the Core Services Payments and Credit Quality Engineering Release Regression phase, which helped the organization to gather information concerning the testing status where information was time-sensitive and accuracy was important.
• Gathered requirements from project sponsors, stakeholders and multiple business and technical teams to define, plan, and manage the Global Credit Expansion (GCE) project estimated to cost $250 million.
• Successfully managed the QA team and live deployment of GCE Confidential Credit project from conception through implementation, including generating and reporting bug metrics such as Daily RQA, Historical BIR, PD-BIR, and Open on Live bugs of the Confidential releases.
• Commended by supervisor and management on numerous occasions for the quality and consistency in performance in driving and managing the automation of bug metrics scripts for the Payments team.
• Organized Scrum of Scrums and facilitated sprint planning, daily stand-ups, reviews, and retrospectives.
• Reviewed and recommended optimizations for epics, user stories, story point estimation and backlog; Identified and removed impediments and prevented distractions such as reducing administrative tasks.
• Analyzed Agile feature team story points, backlogs, and velocity metrics and optimized Agile feature team characteristics and team member composition for velocity and predictability.
• Experienced in Jira for managing and tracking bugs/ issues and use of Rally for real-time visibility into the status of features, roadblocks/risks, release, iteration/sprint planning, scheduling and tracking the status.
• Experienced in Scrum/Kanban and XP Agile engineering Practices: Paired Programming, TDD, Continuous Integration, Automated Testing, Acceptance Testing and Release planning.
• Demonstrated firm servant leadership and relentless approach to the pursuant of continuous improvement.
• Empowered teams to self-organize and grow cross-functionality.

Confidential

Supervisor/Manager

Responsibilities:

• Implemented root cause and corrective actions to remove constraints and improve product quality by tracking mistakes, investing in training, and organizing quality circles.
• Forecasted production to estimate the future demand for goods and services, human resources and financial and material resources.

Confidential

Project Manager

Responsibilities:

• Researched and collected requirements of the Wireline, Wireless, IT, and Business Solution Department to develop a technical training strategy for the engineering staff.
• Set up the Huawei 10G DWDM Soft switch facility at the Confidential operational area for the purpose of in-house training of the Confidential Transmission staff.
• Monitored costs, timescales, resources, and team progress to create risk mitigation strategies.

Confidential

Technical Instructor

Responsibilities:

• Analyzed and designed instructional materials for the telecommunication wire line and wireless fields for DSL, Digital/ Analog Electronics, Antenna Systems, RF, GSM, GPRS, 3G/4G, CDMA, 1X EV-DO, WCDMA/ UMTS.
• Delivered professional, Instructor-led, interactive CBT, e-learning and web based training courses.