OBJECTIVE:

Looking for Confidential Director/Sr. Program Manager role where I can make Confidential difference in the Team’s performance. The role I played & like to play are mentioned below but not limited to Project/Program Management, Cross team collaboration (like Onshore & Offshore), Gathering Business/Support requirements, Quality Assurance, Call center & Customer service background, Vendor Management, Budget Handling etc.

SUMMARY:

• Strong Knowledge in managing several same priority projects at the same time & implementing the same with quality software on schedule.
• Strong knowledge in calculating Earned Value, Schedule Performance Indicator & Cost Performance Indicator. Experienced working in Share - Point sites.
• Strong knowledge in the 5 Process Areas including Project Initiation, Project Planning, Project Executing, Project Monitoring & Control, Project Closing.
• Strong knowledge in the Knowledge Areas mentioned in the Project Management Body of Knowledge.
• Strong experience in Development, Business Analysis & writing Functional Specs, Design of mission critical Data warehousing applications using Informatica, Confidential Analytics, SQL Server, Oracle and PL/SQL.
• Good Experience in Software Development of application software in areas of Packaging Industry, Finance, Sales, Manufacturing and Service Applications.
• Strong experience on Speech Processing Analysis, Design, Development of mission critical applications using Green Hills Cross-Compiler, to the target Processors ST-100, ST-120.
• Good Experience in software development in ‘C’ with Borland C Compiler in areas of Speech Processing to the target Processor Pentium - 4. Good programming knowledge in ‘C’.
• Strong Knowledge in the field of Electrical, Electronics & Communication.
• Extensive experience working & managing Projects with Large Enterprise Storage System, like Teradata, Oracle, etc.
• Experienced working with Service Level Management (SLM), Service Level Agreement (SLA), Service Level Reports (SLR).
• Good understanding in Digital Signal Processing, Computer Networking & Network Security, VLSI Design & Testing, Power Systems, Communication Systems.
• Excellent communication, analytical and inter-personal skills.

TECHNICAL SKILLS:

Applications: OLTP & OLAP Applications

DBMS: Oracle 9i/8i, MS Access, DB2

Data Warehousing Tools: (ETL) Informatica Power Center 7.1.1/6.2/5.1

Business Intelligence Tools: Confidential Analytics (7.7v, 7.5v), Confidential Actuate.

Internet Technology: HTML, Java Script, .Net, HTML.

Language: PL/SQL, SQL and Shell Scripts

OS/Environment: UNIX, Windows 2000, Windows NT, Sun Solaris

Data Modeling Tools: Platinum Erwin 3.5/4.0

Tools: SQL*Loader, TOAD

Methodologies: Star Schema, Snow Flake

Networking Protocols: TCP/IP, SCPS-VJ, SCPS-Vegas.

Hardware: Languages Assembly Level Programming Languages (8085/86).

Simulator: MultiSIM 7, SPICE Circuit Simulator.

PROFESSIONAL EXPERIENCE:

Sr. Program Manager

Confidential, Frisco, Texas

Responsibilities:

• Develop & maintain detailed project plans with dependencies & key milestones based on coordination.
• Work closely with the Management & fulfill the Business Requirements to help & manage the projects.
• Suggest multiple alternative solutions for each projects to the team that involves best practices, development, and performance standards.
• Take ownership & initiatives and perform with the team.
• Create Project Status Update Report on Confidential weekly basis for the upper management.
• Maintain an issues & risks list and communicate key issues & risks to project sponsors, Business Users, & Management.
• Experienced in Risk Management, Issue Management, and SDLC Process. Managed Project team with outside contractors.
• Involve in Team Management and help the other team for their deliverables.
• Involved in organizing different meetings with the IT & Business.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Ensure the team to create Confidential Risk & Issue Registry.

Environment: Database is in Oracle, SQL, and ETL processes are on several types & Tables (MS Excel).

Sr. Program Manager

Confidential, Washington, DC

Responsibilities:

• Develop & maintain detailed project plans with dependencies & key milestones based on coordination.
• Work closely with the Management & fulfill the Business Requirements to help & manage the projects.
• Suggest multiple alternative solutions for each projects to the team that involves best practices, development, and performance standards.
• Take ownership & initiatives and perform with the team.
• Maintain Issues & Risks Registry and communicate key Issues & Risks to Project Sponsors, Business Users & Management.
• Involve in Team Management and help the other team for their deliverables.
• Involved in organizing different meetings with the PMO.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Ensure the team to create Confidential Risk & Issue Registry.

Environment: Product based PM tools customized for Confidential ’s need.

Sr. Program Manager

Confidential, Frisco, Texas

Responsibilities:

• Develop & maintain detailed project plans with dependencies & key milestones based on coordination.
• Work closely with the Management & fulfill the Business Requirements to help & manage the projects.
• Suggest multiple alternative solutions for each projects to the team that involves best practices, development, and performance standards.
• Take ownership & initiatives and perform with the team.
• Create Project Status Update Report on Confidential weekly basis for the upper management.
• Maintain an issues & risks list and communicate key issues & risks to project sponsors, Business Users, & Management.
• Experienced in Risk Management, Issue Management, and SDLC Process. Managed Project team with outside contractors.
• Involve in Team Management and help the other team for their deliverables.
• Involved in organizing different meetings with the IT & Business.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Ensure the team to create Confidential Risk & Issue Registry.

Environment: Database is in Oracle, SQL, and ETL processes are on several types & Tables (MS Excel) and MS Visio and MS Project.

Sr. Program Manager

Confidential, McLean, Virginia

Responsibilities:

• Develop & maintain detailed project plans with dependencies & key milestones based on coordination with the Vendors.
• Manage the respective projects & recommend the Industries Best Practices.
• Work closely with the Vice President, Program Manager & the Director of Product Management to help & manage several projects simultaneously.
• Worked on the Handset Accessories Projects & Wi-Fi Projects.
• Suggest multiple alternative solutions for each projects to the team that involves best practices, development, and performance standards.
• Take ownership & initiatives and perform with the team.
• Create Project Status Update Report on Confidential weekly basis for the upper management.
• Maintain an issues & risks list and communicate key issues & risks to project sponsors, Business Users, & Management.
• Experienced in Risk Management, Issue Management, and SDLC Process. Managed Project team with outside contractors.
• Experienced in Strong Process Re-engineering skills. For example, we changed the Project plan due to issue related to deadline during the Planning phase & deliver on-schedule.
• Experienced in planning, managing, and executing varied software development, customization of projects.
• Experienced in Identity & Access Management, Self Service, Single Sign-On, and Site-Minder & Federation.
• Involve in Team Management and help the other team for their deliverables.
• Involved in organizing different meetings with the Engineering Team, Marketing Team & Manufacturing Team.
• Experienced managing projects in Agile (Sprint Releases) & Waterfall Methodologies.
• Experienced in Supply Change Management & e-Commerce.
• Ensure the team to create Confidential Risk & Issue Registry.

Environment: Product based on Satellite Handset & Wi-Fi Accessories related with the same.

Sr. Program Manager

Confidential, Frisco, Texas

Responsibilities:

• Develop & maintain detailed project plans with dependencies & key milestones based on coordination.
• Manage the respective projects & recommend the Industries Best Practices.
• Work closely with the Management & fulfill the Business Requirements to help & manage the projects.
• Suggest multiple alternative solutions for each projects to the team that involves best practices, development, and performance standards.
• Take ownership & initiatives and perform with the team.
• Create Project Status Update Report on Confidential weekly basis for the upper management.
• Maintain an issues & risks list and communicate key issues & risks to project sponsors, Business Users, & Management.
• Experienced in Risk Management, Issue Management, and SDLC Process. Managed Project team with outside contractors.
• Experienced in planning, managing, and executing varied software development, customization, or IT systems development projects.
• Experienced in Identity & Access Management, Self Service, Single Sign-On, and Site-Minder & Federation.
• Involve in Team Management and help the other team for their deliverables.
• Involved in organizing different meetings with the IT & Business.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Ensure the team to create Confidential Risk & Issue Registry.

Environment: Database is in Oracle, SQL, and ETL processes are on several types & Tables (MS Excel) and MS Visio and MS Project.

Sr. Program/Project Manager

Confidential

Responsibilities:

• Develop & maintain detailed project plans with dependencies & key milestones based on coordination.
• Manage the respective work-stream & recommend the Industries Best Practices.
• Work closely with the Chief of Access Management & the work-stream Business Lead to help & manage the work-stream & project.
• Currently working on the Identity & Access Management & Self Service Project.
• Identity & Access Management Project is been divided in several different subgroups namely as Identity Management, Requirement Management & Access Management.
• The Self Service Project is been sub grouped in different initiatives namely as eBenefits Project, which is Confidential joint effort of Department of Defense & Veteran Affairs.
• Suggest multiple alternative solutions for each work item to the team that involves best practices, development, and performance standards.
• Take ownership & initiatives and perform with the team.
• Create Project Status Update Report on Confidential weekly basis for the upper management.
• Maintain an issues & risks list and communicate key issues & risks to project sponsors, Business Users, & IT management.
• Experienced in Risk Management, Issue Management, and SDLC Process. Managed Project team with outside contractors.
• Extensive experience working & managing Projects with Large Enterprise Storage System, like Oracle.
• Experienced in Identity & Access Management, Self Service, Single Sign-On, and Site-Minder & Federation.
• Experienced in Strong Process Re-engineering skills. For example, we changed the Project plan due to issue related to acquisitions & budget during the Development phase.
• Experienced in planning, managing, and executing varied software development, customization, or IT systems development projects.
• Involve in Team Management and help the other team for their deliverables.
• Involved in organizing different meetings with the Office of IT (OI&T) & Business.
• Experienced in Supply Change Management & e-Commerce.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Ensure the team to create Confidential Risk & Issue Registry.

Environment: Database is in Oracle, SQL, and ETL processes are on several types & Tables (MS Excel) and MS Visio and MS Project.

Sr. Program/Project Manager

Confidential, Bellevue, Washington

Responsibilities:

• Develop & maintain detailed project plans with dependencies & key milestones based on coordination.
• Develop & document acceptance criteria, anticipated benefits & metrics to measure project success.
• Maintain an issues & risks list and communicate key issues & risks to project sponsors, Business Users, & IT management.
• Involved in creating & reviewing the UAT Test Plan & UAT Test Scripts for the Business Users.
• Involve in Team Management and help the other team for their deliverables.
• Involved in organizing different meetings, namely Cross Team Stand-Up meeting, Sync-Up meeting with the Engineering (Engg.), IT & Business.
• Experienced in Risk Management, Issue Management, and SDLC Process. Managed Project team with outside contractors.
• Extensive experience working & managing Projects with Large Enterprise Storage System.
• Experienced in Strong Process Re-engineering skills. For example, we changed the Project Plan to include few new filters during the System Testing & UAT Testing cycle.
• Experienced in planning, managing, and executing varied software development, customization, or IT systems development projects.
• Oversee all aspects of project delivery & ensure the successful completion of deliverable.
• Experienced in Profit Center, Expenses, Revenue, Profit & Loss (P&L) etc.
• Experienced in Production Support & IT Operation Management.
• Experienced in Supply Change Management & e-Commerce.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Ensure the team to create Confidential Risk & Issue Registry.

Environment: Database is SQL, ETL process is on SSIS & the UI is in Pivot Tables (MS Excel) and MS Visio and MS Project.

Sr. Program/Project Manager

Confidential, Columbia, Maryland

Responsibilities:

• Develop & maintain detailed project plans with dependencies & key milestones based on coordination.
• Develop & document acceptance criteria, anticipated benefits & metrics to measure project success.
• Maintain an issues & risks list and communicate key issues & risks to project sponsors & IT management.
• Experienced in Strong Process Re-engineering skills. For example, I managed several Projects simultaneously. In one of the Project, we received last minute additional Business Requirements when we were in Development Phase. We had everything ready, which include Project Plan, Design Spec., and Test Plan ...etc. But as the new Business Requirements were so important that we need to include the same in the same Release & can't postponed the same. So, I decided to have Confidential iterative code drop from Dev. to Test, so that we can create an overlap & meet the Production date. This is an example of process re-engineering, where we changed our plan from the previous one & implement the project successfully.
• Involved in creating & reviewing the Request for Proposal (RFP).
• Good Experience in Software Development of application software in areas of Packaging Industry, Finance, Sales, Manufacturing and Service Applications.
• Track project plan, task, spending & ensure project costs are allocated to the appropriate cost centers. Experienced working in Share-Point sites & Enterprise Project Management (EPM).
• Involve in Team Management and help the other team for their deliverables.
• Involved in organizing different meetings, namely Team Meeting, Status Update Meeting, Design Review Meeting, Test Plan Review Meeting, and Test Data Requirement Meeting & Test Case Review Meeting. Experienced in Production Support, Operation Management & Web Development.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Experienced in Risk Management, Issue Management, and SDLC Process. Managed Project team with outside contractors.
• Extensive experience working & managing Projects with Large Enterprise Storage System, like Oracle.
• Experienced in planning, managing, and executing varied software development, customization, or IT systems development projects.
• Involved in reviewing the Functional Specification Document & suggested the Authors to include Source-to-Target Mappings. Also, help the Authors to develop the same.
• Experienced in master scheduling and planning as well as Earned Value (EV) management. Also knowledgeable of the PMBoK.
• Oversee all aspects of project delivery & ensure the successful completion of deliverable.
• Involved in Business Analysis & Requirement gathering & Managing Projects in Digital Media including Digital Radio & BI.
• Experienced working with Service Level Management (SLM), Service Level Agreement (SLA), Service Level Reports (SLR).
• Experienced in Supply Change Management & e-Commerce.
• Experienced in managing several projects in Sun Java, J2EE, Java Script, .Net, HTML.
• Ensure the team to create Confidential Risk & Issue Registry.

Environment: Database is Oracle, ETL process is on Informatica 7.2/8.1 & the UI is in Business Object/Java/.net and MS Visio and MS Project.

Sr. Program/Project Manager

Confidential, Bellevue, Washington

Responsibilities:

• Responsible for the Delivery of multiple Projects within the Deadlines.
• Create the Project Plan, Create the Work-Breakdown-Structure (WBS), understand the requirements, and develop the Development & Test Strategy of the Team.
• Involve in Team Management and help the team for their deliverables.
• Involved in organizing different meetings & create Minutes of the Meeting.
• Involved in reviewing the Functional Specification, Design Specification, and Test Plan & Test Cases.
• Extensive experience working & managing Projects with Large Enterprise Storage System, like Teradata & Oracle.
• Good Experience in Software Development of application software in areas of Packaging Industry, Finance, Sales, Manufacturing and Service Applications.
• Experienced in Strong Process Re-engineering skills. For example, we changed the Project Plan based on the Architecture changes when the Project was in Design Phase.
• Experienced working with Service Level Management (SLM), Service Level Agreement (SLA), Service Level Reports (SLR). Experienced in Production Support.
• Involved in creating the Release Note & assist in Project Audit.
• Involved in creating & reviewing the Request for Proposal (RFP).
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Organize the Lessons Learned session.
• Ensure the team to create Confidential Risk & Issue Registry.

Environment: Database is Oracle/Teradata, ETL process is on Informatica 7.2/8.1 & the UI is in Business Object.

Sr. Program Manager

Confidential

Responsibilities:

• Manage Confidential Team of 40+ members & responsible for their deliverables.
• Involved in creating the Project Plan.
• Review and sign-off documents provided by implementing partners, Oracle and IBM.
• Lead the Project Initiation & Project Planning process.
• Understand the Business & Functional Requirements & Analyze the Blue printing Deliverables.
• Managed project on Confidential 8.0 & OBIEE 10.1.3.2.
• Involve in Team Management and help the Team for their deliverables.
• Organize meeting to discuss and encourage the Team to focus on objectives.
• Involved also in organizing meetings with Business Owners and the Vendors (Oracle & IBM).
• Involved in creating & reviewing the Request for Proposal (RFP).
• Involved in Financial Budget, Vendor Management.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Organize different meetings, namely status update meeting & technical team meeting.
• Involve in planning of different tracks & modules.
• Also involve in deciding the headcount of the team.
• Experienced in Risk Management, Issue Management, and SDLC Process. Managed Project team with outside contractors.
• Experienced in planning, managing, and executing varied software development, customization, or IT systems development projects.
• Experienced working with Service Level Management (SLM), Service Level Agreement (SLA), Service Level Reports (SLR).
• Familiar with Confidential Service Request & Customer Call Center.
• Monitor & lead the Requirement Gap Matrix & Functional Design Document.
• Ensure the team to create Confidential Risk & Issue Registry & Organize the Lessons Learned session.

Environment: Database is Oracle (9i/10g), ETL process is on Informatica, and Confidential CRM & the UI is in Confidential Analytics 7.8/8.0 and MS Visio and MS Project.

Program/Project Manager

Confidential, Charlotte, North Carolina

Responsibilities:

• Create Project Plan, delivery schedule, budged schedule, WBS etc.
• Manage the Development/Test Team & plan their delivery schedule.
• Manage the Business Analyst Team to understand the requirements.
• Managed project on Confidential 7.7/7.8.
• Review the Functional Document, Design Document, Test Strategy, and Test Plan & Test Cases.
• Involve in Team Management, Advice & Wealth Management and help their deliverables.
• Organizing meeting to discuss and motivate the Business Analyst/Dev./Test Team to focus on objectives.
• Experienced working with Service Level Management (SLM), Service Level Agreement (SLA), Service Level Reports (SLR).
• Involved in creating & reviewing the Request for Proposal (RFP).
• Involved also in organizing meetings with Business Owners, Tech. Team & Test Team.
• Involved in organizing different meetings, namely status update meeting & technical team meeting. Experienced in Production Support & Operation Management.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Familiar with Confidential Service Request & Call Center Application (NCC) & Customer Service.
• Ensure the team to create Confidential Risk & Issue Registry & Organize the Lessons Learned session.

Environment: Database is Oracle, ETL process is on Informatica 6.5, and Confidential CRM & the UI is in Confidential Analytics 7.8.

Project Manager

Confidential, Phoenix, Arizona

Responsibilities:

• Create Project Plan, delivery schedule etc.
• Manage the Team to understanding Informatica and Confidential Analytics out of box mappings
• Responsible for managing requirements gathering phase, develop the Data Dictionary for Data Mapping, Technical Specifications & Unit testing.
• Involve in Team Management and planning to execute the Project optimally with current resources and budget within the Deadlines.
• Managed project on Confidential 7.7.
• Ensure the team to create Confidential Risk & Issue Registry & Organize the Lessons Learned session.

Environment: The Database is Oracle, ETL process is on Informatica 7.1, and Confidential CRM & the UI is in Confidential Analytics 7.8.

Project Manager

Confidential, Redmond, Washington

Responsibilities:

• Create Project Plan, delivery schedule, budged schedule, WBS etc.
• Manage the Team to write Functional Specifications (FS) based on the BRD and get it signed off by the Business Owners.
• Guide the Development Team to perform their Development based on the correct Business Rules.
• Manage in Development process and writing the technical specifications.
• Review & Approve the test cases based on the business rules.
• Experienced working with Service Level Management (SLM), Service Level Agreement (SLA), Service Level Reports (SLR). Experienced in Production Support, Operation Management & Web Development.
• Involved in providing solutions to the end clients & upper Management.
• Also involved with the business owners to update and assure the developments are processing according to the business rules & BRD.
• Involve in team management as well as help to plan the project more optimally with the current resources and budget within the deadlines.
• Organize meetings in the areas of business processes/use cases/requirements, screen flow and screen design.
• Experienced managing projects in RUP, Agile & Waterfall Methodologies.
• Managed project on Confidential 7.7/7.8.
• Discussion and getting group to focus on objectives of the meeting where 5 business owners from sales, service, tech. team were involved.
• Familiar with Confidential Service Request, Customer Service and associated functionality.
• Provide guidance to develop Confidential Functional Specification/Function Design Document which includes the following areas.
• Develop/Document High-level Business Process or Business Requirement Provide As-Is-Solution & Solution-To-Be, Provide Use cases, user scenario, error handling (if any) with Mock-ups where required.
• Provide comments in the Development of Technical Specifications or Technical Design Documents with the Tech Team.
• Experienced in Risk Management, Issue Management, and SDLC Process. Managed Project team with outside contractors.
• Experienced in planning, managing, and executing varied software development, customization, or IT systems development projects.
• Provide guidance to the Test Team to Develop Test Scripts for testing effort & validate the Business rules in their SQL queries. Also involved in Web Development.
• Ensure the team to create Confidential Risk & Issue Registry & Organize the Lessons Learned session.

Environment: The Database is SQL Server 2000, ETL process is on DTS, SSIS and the UI is in Confidential Analytics 7.7 and MS Visio and MS Project.