SUMMARY:

• Program Management Professional skilled in Managing internalized Organizational Programs and Products as well as Customer Programs and Products.
• Results driven professional with outstanding achievements and success in Confidential Companies and start - ups. Strong leadership ability combined with the talent to form cohesive teams even in challenged or resistant organizations.
• Possess strong technical, analytical, and communications skills to afford managing National and International Programs and / Projects using developers and assets from varying nations.
• Experience Leading Onshore and Offshore Teams in HW Development, SW Application Development, IT and Network Architecture Development, and Product Development.
• Organizational Establishment and Development Agile / Scrum and Waterfall Development
• Program and Product Management Executive Relationship Management
• Budgeting and Financial Management Multicultural Team Building
• Customer and Vendor Management Leadership

TECHNICAL SKILLS:

Tools: MS Project, CA Clarity, Primavera Teamplay Project Manager, Rally, Teamtrack, Rational Unified Process (RUP), Basecamp, JIRA, Earned Value Management, Budgeting, RFI, RFP, RFQ, NPD

Regulatory and Quality: SOX, JSOX, PHI, HIPAA, Six Sigma, AS9100, TL9000, ISO9001, ITIL, and PCI

Other: MS Word, MS Excel, MS PPT, Office 365, Sharepoint, Oracle (MRP, ERP, CRM), Hyperion, Visio, Clearspace, Viewpoint, Adobe Omniture Site Catalyst, HP Application Lifecycle Management, Windchill, SharePoint, Sales Force, Service Now, etc.

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Senior Program Manager

Responsibilities:

• Leader of multiple work streams and several cross-functional teams within the Program and Component Projects to create timelines and bench marks and improve processes to bring multiple products to market, including all Technical, QA, Business, and Executive Stakeholders.
• Scrum Master for multiple Agile Development Projects. Drove Process Improvements across all Agile Scrum Teams.
• Interfaced with Multiple Security Groups. Led and conducted Security Reviews and discussions between security and the Cloud Engineering, IT, Vendor, and Development Resources. Worked to ensure Security and compliance of all Confidential entities internally as well as with third party systems like Cybercource, Amber Road, and Vertex.

Confidential, Philadelphia, PA

Product Manager and Sr. Project Mgr., (Consultant)

Responsibilities:

• Provided Executive Stakeholder Management and Reporting .
• Performed Product Management and User Story Generation, Directed new application development and testing, Implemented and Administered Infrastructure and SW Upgrades and Deployments, Executed Product Trials and Deployments, Managed Scheduling, and Coordinated Data Analysis and Reporting Metrics.
• Drove Agile Rapid Application Development including User Story Generation and Backlog Planning prioritization for new applications, features, enhancements, and bug fixes including managing the vendor, infrastructure, network, customer care, and test teams and their prioritization. Worked with vendor on migrating to VMware.
• Executed and managed the trial and deployment of multiple applications to Chattanooga to over 118 thousand devices as a validation of different applications for full deployment across the Business Spectrum. Ported the same applications to both high-end memory footprint devices as well as low-end devices to get a uniform experience.

Confidential, Philadelphia, PA

Senior Program Manager (Consultant)

Responsibilities:

• Managed a Major Program to take 15 different IT Systems used for Underwriting and Actuarial, sunset 9 systems, and adopt a vendor proprietary solution and interface it with the remaining systems.
• Collaborated with Project Sponsor and the Finance Manager to establish a 13 million dollar Program budget and Financial Business Case and tracked same.
• Led a Cross Functional Team of over 40 stakeholders from Business, Technical, Financial, and consulting professions and held regular IPT, Core Team, Executive Steering, and Stakeholder meetings
• Oversaw and drove Business Analysts gathering and completing of Business and Technical Requirements and use cases and spearheaded meetings with other major initiatives to ensure HIPAA and PHI compliance across dependent Programs

Confidential, Torrance, CA

Senior Program Manager/Product Line Manager

Responsibilities:

• Delivered millions of dollars in new Production Orders and Repairs per month.
• Also, generated over 40 million dollars in new orders
• Achieved millions in milestone payments, cash flow, and sales per quarter
• Maintained increased profitability and positive return on investment for the division and Corporation
• Awarded Raytheon Supplier Quality Excellence Award for the first time in the history of the Program. Achieved Significant Product and Process Improvement through Six Sigma Value Stream Mapping and vendor improvement programs.

Confidential, Mount Laurel, NJ/ Radnor, PA

Senior Project Manager and Billing Provisioning

Responsibilities:

• Provisioned over 4.2 MM customers nationwide through Confidential and Confidential billing and the Confidential “Bedrock” enterprise network with to their cable modems, PC, and Digital Voice Services
• Established Reporting Systems, Analytics, and Processes for Cross Functional Team Monitoring and Progress
• Project Management Lead for development of new RF4CE remote control for Project Xcalibur

Confidential, Conshohocken, PA

Director of Program and Project Management

Responsibilities:

• Established the PMO Office and institutionalized Program and Project Management Methodologies to align with the SBI and advance the organization in its objectives.
• Led and managed an international team of professionals in Pennsylvania, California, Finland, Japan, and India to achieve the Program milestones and individual team project goals.
• Scrum Master and Scrum of Scrums for the agile development of the Front End, Back Office and Operations Workstreams (Data Centers, NOC, LAN / WAN, Transport) to achieve a national roll out. Also managed waterfall development of games and other worskstreams.