Project Manager/ Business Analyst Resume
Dearborn, MI
SUMMARY:
- A seasoned Project Manager with 11 years of professional experience who is passionate about working directly with clients and maintaining successful relationships to make large scale complex projects successful
- Has extensive experience in leading, managing and executing large scale IT endeavors - business process transformation, complex IT integration projects and developing custom solutions
- Skilled in effective stakeholder management, negotiations, conflict management, change management, decision making and leading/facilitating action oriented meetings
- Proven ability in managing project plans, project schedules, costs and benefit plans, resource and project budget plans, risk mitigation plans, and project communications, maintaining revenue and margin objectives
- Is proficient in developing client proposals, SOWs, project charters, WBS, work plans, performance reports, SLAs and leverages industry best practices to plan, manage, monitor and report on all projects
- Collaborates with program managers, architects and all stake holders for financial estimation, risk mitigation, issue management and other key strategic decisions
- Has proven track record in successfully delivering quality projects using agile, Scrum, change driven and SDLC methodologies using standard project management industry practices such as the PMI's framework
- Has managed large, global and cross functional teams comprising of people with variety of skills and mixed levels of experience with his excellent planning, problem solving and organizational skills
- Has strong leadership skills, including teamwork, facilitation and negotiation, and excellent analytical and technical skills for experience based quick decisions and wise judgments
- Has extremely strong problem solving, written and verbal communication, conflict resolution, negotiation and interpersonal skills with self-motivated, perseverant and goal-oriented attitude
- Very short learning curve to get understanding of technologies & solutions on projects resulting from depth of technical hands-on experience in business analysis and technical leadership encompassing J2EE, JavaScript, .Net, Web UI, AJAX, HTML5, CSS, Oracle, SQL, Unix, XML, Perl, Python, Shell script, Web services, SOAP technologies
- Ability to work in virtual teams and in matrix organizations and adapt to custom SDLC processes of the organizations
- Expert at maintaining Velocity Chart, Burn down chart for several projects and facilitate sprint review sessions
- Thorough understanding & implementation of PMI’s project management principles & guidelines
TECHNICAL SKILLS:
Tools: MS Excel, MS Visio, MS Project, MS Word, MS PowerPoint, SharePoint, JIRA, Quality,Center, TRAC, SVN, ClearCase, TFS Confluence, Smartsheet, Trello, Rally, Lucid, TOAD
Techniques: Agile SCRUM, Waterfall, Interviewing senior client personnel, JAD, Brainstorming,Requirements Prioritization, UML, User Stories, Agile Methodology, Flow Chart, Gantt,Charts
Technical Competencies: Data Analysis, Multi-dimensional modeling, Business Workflows, Software Design
Technologies: Java, J2EE, JS, .Net, HTML5, CSS, AJAX, JBPM, JQuery, Oracle, SQL, Multi-dimensional,Analytics, OLAP, UNIX, XML, Perl, Python, Shell script, Web services, SOAP, REST
Business Competencies: Elicitation, Communication, Business Verification, UAT, Business Analysis Planning,Documentation
PROFESSIONAL EXPERIENCE:
Confidential,Dearborn,MI
Project Manager/ Business Analyst
Responsibilities:- Effective use of PMI Project Management principles, service delivery processes, procedures, tools, and methodologies to successfully deliver multiple projects on time and within budget
- Lead a team 30+ global resources (India + US) for end-end delivery and global rollout of the project by providing overall direction to the formulation, development, implementation, and delivery of the project
- Define the project approach and estimate the project delivery with subject matter experts to ensure project has a correctly structured and resourced project delivery team
- Develop, implement and manage reporting procedures to review project status, valuation of work in progress, as well as deliverable and work product tracking procedures for contract deliverables.
- Responsible as a Scrum Master for the project and conducted scrum planning meetings, daily standup calls and retrospective meetings and ensured the status is updated regularly in JIRA
- Manage scope, schedule, and deliverables, which include applying techniques for planning, tracking, change management, and continuous risk assessment
- Report project health transparently to project sponsors and steering committee and manage expectations and escalations
- Identify opportunities for continuous process improvements, propose and implement the same
- Identify project activities, determine dependencies, estimation, analyze activity sequences and resource requirements to chart out project schedule
- Identify Stakeholder, determine their impact and influence. Communicate the result of change request and monitor stakeholder engagement.
- Provide leadership to the development & test teams and steer/direct teams towards project goals
- Construct successful partnerships with Program & Business teams
- Created and maintained Project Charter, SOW, project plan, work plan, road map and milestones
- Developed risk mitigation plans from time to time to reduce threats to project objectives
- Monitored and tracked the progress of tasks on daily basis by setting milestones, reviewing progress, reporting status, re-allocating resources as needed
- Proactively managed changes in project scope, identify potential issues, and devise contingency plans.
- Created estimation for projects using FP Estimation technique and Fibonacci series for story points for Scrum project
- Reviewed project proposal/plan to determine time frame, procedures for accomplishing project, and allotment of available resources to various phases of projects
- Proactively managed changes in project scope, identify potential issues, and devise contingency plans
- Liaised with business users, executive sponsors and technical owners throughout elicitation, GAP assessment, requirements prioritization, scope definition, implementation, training and UAT and ensured business benefits are achieved
- Instrumental in identifying and implementing change management techniques to ensure the adoption of the solution and return on investment is achieved
- Held Team building activities and recognized and rewarded team members for excellent performance and delivery of quality work items
Confidential,Ontario,CA
Project Manager/Business Analyst
Responsibilities:- Supervise project team of 15-20 person size and ensured all project objectives are delivered with highest quality standards within project budget and timeframes
- Manage the project through the complete lifecycle from initiation, planning, execution, monitoring and controlling to closing of the project
- Lead the initiation phase of the project-access the project and product feasibility within the given constraints
- Communicate project status and issues to the PMO team, project stakeholders, and finance leadership
- Manage stakeholder engagement, leadership alignment, communications, and direct/facilitate project and steering committee meetings
- Provide leadership to the development & test teams and steer/direct teams towards Sprint goals
- Prepare & present weekly status reports to key stakeholders
- Development & articulation of solutions by working closely with the BAs, Architects, Tech Leads & Developers
- Created and maintained resource allocation plans, task and responsibility assignments, manage priorities and proactively planned staffing and made dynamic adjustments to maximize resource efficiencies and utilization
- Comprehended complex business and technical objectives of the project and worked closely with business and technical teams for project success
- Conducted Scrum meeting, adhere to Sprint schedule, prepare & maintain resource plan, review Sprint estimations, sprint plan (4 weeks) & key deliverables
- Created project structure and managed complex environment with emphasis on quality, productivity, and consistency
Confidential,Austin,TX
Project Manager/Business Analyst
Responsibilities:- Manage a team of 10-12 persons in the execution of implementation and verification of the project
- Created and maintained project controls such as status reports, issues and risk logs, change registers, project budget and cost plans
- Manage scope, cost, schedule, and deliverables, which include applying techniques for planning, tracking, change management, and continuous risk assessment
- Manage all project resources, including subcontractors, and establish an effective communication plan
- Identify opportunities for continuous process improvements, propose and implement the same
- Prepare & present weekly and monthly status reports to key stakeholders
- Monitor and track the progress of critical path tasks on daily basis & ensure up-to-date project control log items
- Negotiated resources, and designed, planned, and coordinated work teams and Built an effective team, assigned tasks to team members, and evaluated outcomes
- Conducted performance reviews, identified training opportunities and created resource development plans
- Was instrumental in identifying, prioritizing and managing project scope changes, project risks and issues
- Encouraged and engaged team members to provide suggestions for efficiencies and improve workflow
- Created and implemented a communication plan for stake holders and project sponsors
Confidential,Dearborn,MI
Project Manager
Responsibilities:- Manage a team of 5-7 persons in the execution and delivery of the project by providing technical and hands on support to team members along with identifying appropriate corrective actions
- Create and maintain project plans, requirement traceability matrix, RAM, RBS, WBS and track budget and schedule progress using appropriate metrics
- Oversee all aspects of the project - setting deadlines, assigning responsibilities, monitoring and summarizing progress of project, managing scope, schedule, and resource risks
- Document and communicate project status to stakeholders
- Acted as a liaison between business and technical staff to articulate needs, issues and concerns
- Conducted requirements elicitation and discovery of complex accounting and forecasting process using a combination of interviews, brainstorming & JAD to model a global, high performance-high availability solution
- Led the end to end system analysis based on business requirements to build the new system design
- Proactively managed changes in project scope, identified potential crises, and devised contingency plans
- Documented risks and developed risk mitigation plans
- Created the end-user learning strategy and designed/developed the end-user learning program
Confidential,Mahwah,NJ
Business Analyst
Responsibilities:- Lead a team of 2-3 BA’s to understand the requirements from business and communicate the same to Technical teams
- Conduct user interviews to understand business process and key pain points to drive intuitive user experience and user interfaces
- Was responsible for requirements Analysis, functional analysis, data analysis, UI metaphor design, verification
- Capture functional and non-functional requirements and worked with lead architects for designing the system
- Liaised with business users, executive sponsors and technical owners throughout elicitation, GAP assessment, requirements prioritization and finalization, solution design, UI reviews and UAT
- Evaluated the best value for business intelligence and data warehousing by identifying the most meaningful analysis for the decision making processes
- Was instrumental in functional requirements analysis, GAP analysis, identifying process improvements, documenting business requirements, functional requirements and User Acceptance Test cases
- Instrumental in development of UI design for the technical team for development work based on documented functional design
- Modeled complex application features and technical designs and conducted design sessions for complex multi-tiered technical components
Confidential
Business Analyst
Responsibilities:- Played a lead role in functional analysis of an analytics and profitability solution for Hitachi Data Systems
- Was responsible for delivering a module for an online consumer offer creation solution for Confidential
- Responsible for functional design of the analytical model of a project module to support pricing analytics requirements and create functional specs including business workflows
- Conducted in-depth interviews with client’s employees to gather data for current state processes and create the As-Is assessment for the current processes
- Responsible for requirements Analysis, functional analysis, data analysis, UI metaphor design, business verification
- Captured functional and non-functional requirements and worked with lead architects for designing the system
- Did the Requirement evaluation and Feasibility study of new business requirements and mapping them with product features with adequate technical analysis
Confidential
Team Lead
Responsibilities:- Was responsible for creating business workflows in a resource pricing management and deal analytics solution for Confidential
- Created a major sub-process in an aircraft engine deal pricing analytics solution for GE
- Was additionally responsible for modeling extraction, cleansing and transformation of client data which involved exhaustive understanding of the intricacies of business and data model of client across the enterprise
- Technically led teams for delivering a software with C++, JAVA and J2EE platforms
- Responsible for requirements Analysis, functional analysis, data analysis, UI metaphor design, business verification
- Developed and configured the Excel component of the Vistaar solution for new business requirements of Profitability Analysis with Design, Technical Analysis
- Design for performance, scalability and stability of the system
- Designed and Implemented the User Metaphors in COM using MFC and developed a dialog framework for convenient reusability of the code
- Optimization and Performance of the System: Refactored the code resulting in the reduction of up to 85 % of time in a particular flow
Confidential
Software Engineer
Responsibilities:- Developed user interface metaphors, reusable frameworks, data extraction and transformation routines, and conducted performance optimizations, tuning exercises
- Conducted a series of performance optimizations and tuning cycles to ensure the SLA’s were met
- Developed user interface metaphors for the user metaphors of the Vistaar planning solution, attending to product look and feel, usability and overall user experience
- Developed a dialog framework for convenient reusability of the code
- Implemented the User Metaphors in COM using MFC
- Active involvement the design and implementation of the Tuple Component
- Key role in implementation of the Excel Menu Framework of the Vistaar Solution
- Worked on JacoZoom Bridge, JAVA to/ from COM communication: Discovered new ways of effective communication viz. passing objects to and from COM to JAVA, optimized the code for the same
- Fixed Critical Legacy bugs in the platform technologies
- Analyzed and Fixed the Excel Stability, Scalability and Performance issues
- Timely profiled the code for Memory Leaks and other Show Stopper Bugs and fixed the same
Confidential
Software Engineer Intern
Responsibilities:- Project ‘SMS as a Transport Layer’ - A tiered architecture was designed for communication between applications deployed on two distant mobile devices
- Did analysis for the various available tools for the specified requirements and constructed Use Cases and Test Cases
- Defined scripts to provide huge data directly from backend to front-end bypassing many intermediate layers
