IT Program Manager Resume Frisco, Texas - Hire IT People

SUMMARY:

Ambitious and dedicated professional with nearly 20 years of experience in multiple leadership roles within a variety of technical environments.
Excellent record of accomplishing organizational goals and working in complex organizational structures with multiple medium to large sized teams. A Stout leader with superior skills in technical analysis, team collaboration, problem solving, and conflict resolution while maintaining customer focus and moral dedication, even under pressure.
Supervised the implementation teams to expand the WorldCom network by 70+ systems/60K ports in 9 months, through development of installation, test, and quality assurance procedures domestically and internationally.
Realized $1.3M in cost reductions through network audits and contract negotiations between Confidential and Confidential including Juniper and Cisco.
Supervised the CoreExpress optical network lab activities, managed vendor relationships, and provided internal problem analysis and troubleshooting which resulted in the adoption of the Sycamore Transport system to replace the Cisco for double the network capacity.
Managed the SandStream Transport Network lab environment to develop processes and engineering specifications that provided proof of concept for the fiber to the home network model.
Increased transport network stability and reduced outage times by 90% for McLeod USA on Tellabs, Fujitsu, and Lucent devices through standards and process development.
Managed the turn - up of 50 new Cingular Wireless retail locations resulting in faster turn ups with fewer problems through staff and vendor support of circuit turn-up and implementation of the Confidential routing protocol.

TECHNICAL SKILLS:

Data Networking: Cisco Routers & Switches, Juniper Switches, Confidential, ISIS, OSPF, RIP, VLAN, QOS, VOIP, FTP, TFTP, CAT5/6 Cabling, SM-MM Fiber, TCP/IP Ethernet Circuits, 802.11a, 802.11b, 802.11g, IP Address planning (public, Private, Confidential, Confidential )

Cable Modem Termination Systems: Confidential: Cisco 10K, Arris C4, Arris E6K, CASA-100G Technology: DOCSIS 2.0 - 3.1

Optical & Transport: Tellabs 5500, Alcatel-Lucent 16xx & DWDM, Fujitsu FLM, CIENA & Nortel DWDM, Carrier Circuits (SONET, SDH, DWDM, T1-T3, EC1-EC3, OC3-OC192)

Applications: MS Windows & Office, Ubuntu Linux, Remedy ticketing system, MRTG traffic analysis tool, Spectrum monitoring system, Wireshark, TWC Big Brother, Storm, Unified, PeopleSoft, Nexus

PROFESSIONAL EXPERIENCE:

Confidential, Frisco, Texas

IT Program Manager

Responsibilities:

Conduct strategic planning to document, secure and direct resources for each phase of deliverables for each project using agile methodologies.
Provide risk assessment and management during the life cycle of projects, reporting relevant information to Senior Management.
Plan and execute plans for the Kansas City Data Center exit and migration to strategic business centers within the continental US.

Confidential, Dallas, Texas

Network Engineer

Responsibilities:

Worked with cross-functional teams and Confidential to plan and achieve new system installations, decommissions, OS upgrades, troubleshooting, and configuration management while maintaining on-time deliverables.
Managed and investigate IP capacity, Confidential, and Confidential for all services and aggregate optical 10 gigabit links between Confidential and Juniper Confidential, resulting in increased performance to 3 x the capacity.
Inventoried Texas network for vendor equipment design flaw and provided all logistical tracking for equipment replacement which hardened the network against potential equipment faults by 40%.
Audited Confidential system for incorrect and unused entries numbering in the 1000s, which reduced usage by 25%.

Confidential, Allen, Texas

Systems Administrator

Responsibilities:

Determined proper equipment and resource requirements while maintaining budget expectations to provide additional testing capacity which resulted in 30% increase in production.
Implemented network plans which included ATM, PPP, and ADSL connectivity across a wide variety of network devices and services including Gigabit speed copper, fiber and wireless; WAN speeds T1 thru Confidential .
Provided training sessions to individuals and groups on new equipment test processes/procedures.

Confidential, Dallas, Texas

Network Subject Matter Expert - Technical Project Manager

Responsibilities:

Managed relationships between several Confidential and the internal domestic and international technical and business groups on all network changes/implementations providing 99% network availability to the business.
Reported to upper management on technical and logistical issues and solutions, which allowed them to better understand the network technology and problem resolution resulting in faster turnaround on project approvals.
Worked with several cross functional technology teams to document, maintain, and troubleshoot the Cisco network using Wireshark, CDP, and other various tools, providing Tier 2 support to business users.

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It Program Manager Resume

Frisco, TexaS

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