SUMMARY:

• Project Coordinator with 20 years of experience, dedicated to the work, goal, and mission of work performed.
• Achieves conflict resolution by following proper policies, procedures and guidelines.
• Offers support to project managers to ensure timely execution of all task and assignments.
• listening intently, applying principals learned, following rules and guidelines and maintaining a positive attitude while developing and fostering relationships.
• Regarded as: faithful in service, dedicated to the perfect work, goal, and mission of the company. Character Traits: focused, compassionate, hard - working, results oriented, team builder.

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, MO

IT Program Coordinator

Responsibilities:

• Reviewed and created project status reports detailing errors and data inconsistencies related to scheduling, milestones reporting, budget overages/shortages, and overall status conflicts. Notified Project Managers of necessary corrective action to take to resolve conflicts
• Utilized Clarity to generate Risk, Issues and Dependency logs - used to follow up with PM’s to ensure each item was mitigated and / or closed out within the agreed upon time frame
• Compiled Excel spreadsheets; Created reports in PDF format, transcribed and published agendas and meeting notes utilizing Microsoft Word, SharePoint and E-mail.
• Functioned as Lead Auditor, Subject Matter Expert and Mentor to auditors; trained project coordinators, issued weekly assignments, compiled and uploaded audit results in the designated SharePoint site
• Coordinated project reviews and provided suggestions and feedback to the project team
• Assisted Resource Manager by monitoring resource allocation, replacing team roles with named resources, and ensuring resources were fully assigned, allocated or forecasted to projects

Confidential, St. Louis, MO

IT Associate Project Manager/Coordinator

Responsibilities:

• Assisted PM with monitoring of projects to insure implementations and prescribed activities were carried out in accordance with specified objectives
• Monitored task and activities concerned with implementation and carrying out objectives of the project and ensured compliance with company policies
• Acted as a liaison for the project team to ensure delivery of project or business applications in an effective timely manner
• Assisted in development of project reports, weekly status metrics and performed project audit checks to ensure progress was accomplished toward specified project objectives and recommended modification or changes
• Participated in communication to leadership to explain project health as well as individual responsibilities for functions and phase of the project
• Assisted PM’s with generating status updates, reporting and completed a variety of duties as assigned. Compiled and maintained project documentation in Clarity, VPMi, Microsoft Word, SharePoint and Excel

Confidential, St. Louis, MO

IT PMO Project Coordinator

Responsibilities:

• Supported the definition and management of deliverables, due dates, logging and quality
• Supported the development of processes for PMO toolsets; assisted with evaluating project management processes and tools and identified recommended action items
• Supported the development and management of standard processes to manage quality
• Supported the knowledge management process for the program (i.e., SharePoint support, created training materials and contributed knowledge when discussing process improvement.)
• Deployed standard project management templates and tools to ensure consistent, repeatable and high quality processes
• Ensured compliance with project methodology and associated procedures/processes

Confidential, St. Louis, MO

IT Project Coordinator

Responsibilities:

• Assisted developers by coordinating technology releases and upgrades for various applications supported by the BTSS team; included opening/closing Mantis items for business line prioritization, documentation and status tracking
• Documented development changes utilizing ITSM software, effectively communicated changes to the business line, updated application release dates on shared calendar in SharePoint, created Request for Change, and provided coordination and administrative support for various BTSS projects
• Worked with developers and business line to execute and test various software application releases in User Acceptance and Integration Test Environments; involved accurately following test plan scripts and recording results in a timely manner
• Documented business requirements, generated status reports, organized, planned, and coordinated business requirement activities
• Coordinated Confidential Risk Assessment Compliance Project; included analyzing compliance findings, working with the development staff to determine the appropriate remediation strategy to correct compliance issues, attended and participated in meetings with business line team members and managerial staff
• Created remediation schedules to address various non-compliant application findings, opened child/parent Mantis items, created spreadsheets and verbally and non-verbally communicated corrective and preventative solutions to the business line staff. Updated status in Archer and Excel
• Maintained confidentiality of internal and external accounts. Followed proper procedures to protect sensitive records and account information in accordance with company policy and procedures

Confidential, St. Louis, MO

IT Project Coordinator

Responsibilities:

• Coordinated activities in support of a project manager or project team; coordinated branch laptop deployment installations and provided project team member support. Involved requesting information, evaluating information gathered through surveys, relaying business processes to branch personnel via verbal and written communication channels and utilizing company forms and spreadsheets to document/update status on shared internal sites
• Tracked and reported project status; escalated identified issues and followed up on assigned actions; updated documents and reports; and communicated project information and updates to project team and users
• Created branch information survey (s) by analyzing and compiling information to successfully identify each user’s remote access functionality requirements
• Verbally notified branch personnel of scheduled deployment and encryption software upgrades.
• Performed administrative duties; included maintaining files, updating Excel spreadsheets and SharePoint database files as related to each project

Confidential, St. Louis, Missouri

Supply Chain Project Coordinator

Responsibilities:

• Created material transfers, processed change order notices, recorded bill of lading/packing slips and performed various miscellaneous duties related to inception and completion of projects
• Updated inventory database histories (in Oracle) daily to reconcile material receipts, made system quantity adjustments or scrapped unwanted material; provided accurate reporting of cycle counts/on hand quantities to upper management on a weekly basis; attended Pre-Production meetings
• Maintained project files and ASL's as required; updated contact information for suppliers, requested certificate of insurance and tax exempt certificates when necessary
• Sought resolution for invoice discrepancies as required which included contacting the supplier to discuss the discrepancy and resolving any conflicts in a professional manner
• Processed supplier onsite date changes, part number changes, description changes and price changes as required. Entered approx. 500 purchase order acknowledgements in the company database weekly
• Coordinated expedites, interacted with buyers, suppliers, warehouse and administrative personnel daily to ensure deadlines and specifications were met and the projects progress as outlined