Project ManagerÂ Resume Philadelphia, PA - Hire IT People

SUMMARY:

Experienced Project Manager, QA Lead and QC Administrator. Strong people skills, team player and mentor. Interact well with all levels of management.
Ability to think strategically and analytically in identifying process improvement and efficiencies. Develop standard operating procedures (SOP), test plan designs and requirements traceability metrics (RTM).
Expert user in the ALM Quality Center testing tool with a demonstrated history of QC resource training and setup (defined: domain, projects, user groups, granted user access, defined project reports, and more). Experienced with mobile ( Confidential and Confidential ), functional, integration, security, user acceptance testing and more.
Coordinate testing efforts for automation and performance testing. Proficient in Agile (Scrum) and Waterfall SDLC methodologies.

TECHNICAL SKILLS:

HTML VBScript SQL ALM Quality Center/Test Director Quick Test Pro Win Runner JAVA
Rational Requisite Professional (ReqPro) SharePoint Clear Quest Jira ZephyrLinux .NET
MS Project PeopleSoft Quick place WebEx Visio Windows 10 IE8/10 • Chrome • Safari
WebLogic (Business Objects) IBM 3270 Emulator (Mainframe) WebServer SOAP API PHP
Web Portal HSD (XenApp) Cloud Confluence Microsoft Office Service Now

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Project Manager

Responsibilities:

Collaborated with cross - functional product managers and architect resources to achieve QA results in implementing a Quality Networking Management System
Liaison between product management, QA, Development and Architects
Developed project plan and matrixes to achieve QA project results
Served as point person for issue resolution
Delegated job assignments to 10 QA resources
Reported daily statuses to upper management

Confidential, Washington, PA

QA Lead

Responsibilities:

Led business users in user acceptance testing of migration from MS Office to MS Office 365.
Assisted DB Admin in the testing of migration apps from WebServer to Virtual Desktop Interface (VDI).
Trained cross-functional project managers in the use of ALM Quality Center testing/reporting tool
Troubleshot application errors with developers in unit testing efforts
Facilitated the design of test plan template for cross-functional project managers
Supported UA resources in testing more than 180 Federal and State web-based applications in a hosted shared desktop Cloud environment.
Tested Ditech's Legal Connects and RegComp applications.
Documented problem tickets in Service Now, generated reports and escalated issues to appropriate departmental resource.

Confidential, Washington, PA

Project Coordinator

Responsibilities:

Assisted and trained QA resources in writing user acceptance criteria for user story creation.
Mentored BA resources in requirement gathering for user stories.
Participated in procurement meetings and obtained resource commitments for ALM QC application setup.
Developed and implemented SOPs to assist QA onshore resources working in an agile environment
Served as ALM QC Administrator and assisted organization with the customization of ALM QC

Confidential, Philadelphia, PA

Lead QA Analyst

Responsibilities:

Partnered with cross-functional management and assembled UAT test teams
Developed master test plan template
Managed testing efforts of both internal and offshore resources
Managed web application testing on multiple platforms, including mobile, and .NET environments
Coordinated and assigned manual and automation testing efforts to designated resources
Led the conversion testing efforts of 5 servers applications into one centralized application
Managed and trained 7 resources in the use of ALM Quality Center and pre-existing application

Confidential, Philadelphia, PA

Lead Systems Test Specialist/Project Coordinator

Responsibilities:

Managed the workflow of 10 internal and offshore resources
Ensured testing efforts were in accordance with established test methodology
Developed material and facilitated kick-off meetings
Managed manual and automated testing efforts for 3 major applications (Member Portal, Healthy Lifestyle, and Future Script)
Maintained MS Project Plan
Submitted progress reports to senior level management
Facilitated test plan design
Implemented setup procedures for HP QC and trained resources in the use of the testing tool
Prepared budgets forecast and ensure testing was completed on-time and within budget

Confidential, Philadelphia, PA

Lead QA Analyst/Quality Center Administrator

Responsibilities:

Prepared HP QC training materials and facilitated training for new hires
Led testing efforts for Federal applications, included US Treasury web-based applications (GWA and PAM) Federal Reserve Bank Centralized Operation Environment (COE) and FedLine (ACH)
Supported the client company with business requirement creation
Implemented and managed test procedures for both functional and user acceptance testing
Supported and assisted white-box and black-box testing efforts
Led requirement and development walkthroughs
Acted as Quality Center Administrator --- setup domain/projects, granted user access, created user define fields, etc.
Promoted from Senior QA Analyst