We provide IT Staff Augmentation Services!

Emr Interface Manager Resume

Richmond, VA

OBJECTIVE:

Seeking a challenging position in the field of Information Technology that utilizes my work experience and provides me with an opportunity to enhance my knowledge.

SUMMARY:

  • 10+ years of experience in the Information Technology field with Project Management experience.
  • Dedicated, hard working individual with positive attitude, able to multitask and work well in a fast paced environment.
  • Excellent problem solver with intercommunications skills and demonstrated ability to work effectively with individuals at all levels and in all functional areas within the organization.
  • Strong leadership qualities and ability to coach and mentor others.

TECHNICAL SKILLS:

Operating Systems: Windows NT, Windows 2000, XP, Vista, Windows 7

Remote Support Tools: WebEx, Bomgar, VNC, Go To Meeting

Reporting Tools: Crystal Reports v.10, MS Access reports

Languages: Visual Basic 6.0, C, C#, ASP. NET, VB.NET, VB, HTML

Database Systems: MS - Access, SQL Server 2005, Oracle 9i

Tools: & Utilities Visual Studio.NET, Microsoft SharePoint, Macromedia Studio MX 2004, Adobe Creative Suite, Microsoft Front Page 2000, Toad, Rational Rose, MS Project 2007, Visio 2003

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

EMR Interface Manager

Responsibilities:

  • Managing internal and vendor implementation teams through all phases of EMR Interface Implementation Process (between HDL and practice sites).
  • Managing and configuring large number of EMR Interface projects with various EMR Vendors.
  • Coordinating on-site support and analysis during development, testing, and the implementation phases of the project, and providing support and training.
  • Providing technical and functional support for system software, work on analyzing changes and enhancement to applications, and determine their impact on existing production systems.
  • Working closely with the Finance and Accounts Payable Departments on price negotiations and contracts with EMR Vendors.
  • Working closely with Sales Teams nationwide and international. Participating in meetings with Sales Managers and VPs to determine needs and priorities. Providing statistical reports.
  • Working closely with Lab to improve processes that support patient sample testing.
  • Helped to develop team cohesiveness by offering assistance to team members and aligning individual work efforts to meet organizational goals for excellence.
  • Adhering to HDL’s Health and Safety Guidelines and HIPAA guidelines to protect patient confidentiality.
  • Maintaining a patient-centered, positive, and helpful orientation when working with individuals within and outside of the work unit.
  • CAP (College of American Pathologists) Inspection, SOPs (Standard Operating Procedures)
  • Contributing ideas and participated in activities that improve processes.
  • Engaging in monitoring data and evaluating feedback.
  • Contributing to the enhancement of group effectiveness by collaborating with other team members, and providing constructive feedback.
  • Attended and participated in classes, seminars, workshops, and other continuing education programs to maintain and enhance professional knowledge and job skills.
  • Freely shared knowledge and information to assist in educating and training team members and coworkers.

Confidential, Glen Allen, VA

HL7 Interface Implementation Manager

Responsibilities:

  • Managed team of 8 implementation engineers and software support analysts.
  • Managed support for multiple software applications (WebDox, Remote Printing, Tech26, LabTech, WebLynx EMR and BC-Contact Management System).
  • Worked closely with the Laboratory and Client Service Departments to ensure that specimens and patient information are processed to meet customer’s requirements.
  • Worked with nationwide and international Sales Teams.
  • Worked with internal and external customers, IT, vendor, and consulting resources to develop project plans.
  • Worked closely with the Finance and Legal Departments on price negotiations and contracts with EMR and PM companies.
  • Attended meetings with Sales Managers and VPs to determine new marketing projects.
  • Developed, monitored, and adjusted the implementation methodology to ensure that best practices are followed in accordance with project management standards and establish processes.
  • Consulted with staff, users, and management to establish requirements for new systems or modifications.
  • Generated statistical reports for Executive Management using MS SQL.
  • Trained internal and external users on various software applications and interface.
  • Developed training materials and procedures.

Confidential, Glen Allen, VA

Application Support Analyst

Responsibilities:

  • Managed deployment and implementation of HL7 interfaces.
  • Generated queries using MS SQL.
  • Designed and prepared daily and quarterly reports in Crystal Reports v.10.
  • Provided support and training to Clients and Employees on Software Applications (WebDox, Remote Printing, Tech26, LabTech, WebLynx EMR and BC-Contact Management System).
  • Consulted with staff, users, and management to establish requirements for new systems or modifications.
  • Developed training materials and procedures; performed quality assurance testing for new releases and upgrades.
  • Researched and retrieved required documentation to meet Audit requirements of company systems and applications account management (HIPAA and FDA).
  • Ran Website administration (Internet and Intranet). Performed day-to-day administrative tasks such as maintaining current information on web pages using Dreamweaver. Modified and developed web pages, prepared mock-ups and storyboards using Macromedia and Adobe Creative Suite tools.

Confidential

QE2 Program Manager

Responsibilities:

  • Assisted in gathering requirements for new web-based anatomic pathology and medical billing application.
  • Consulted with end users on business needs.
  • Managed and supervised development team of 9 programmers.
  • Provided daily end-user support to 100 users of system.

Confidential, Richmond, VA

IT Support Analyst/Webdesigner

Responsibilities:

  • Troubleshoot routine to complex PC and LAN problems; logon\network access failures, connectivity issues, desktop software issues.
  • Build and deployed computing devices for users.
  • Set-up user accounts, including logon and e-mail accounts using templates.
  • Configured and supported VPN Client (Cisco) for external users.
  • Managed users in Active Directory.
  • Maintained an accurate inventory of IT assets, managed warranty and maintenance services.
  • Worked with vendors (Printers, Microscopes, Servers).
  • Consulted with programmers on software errors (Laboratory Information System).
  • Tested software and hardware and wrote evaluations and recommendations.
  • Analyzed, evaluated and prepared standard statistical reports.
  • Wrote and revised user training manuals and procedures.
  • Trained users on software and hardware.
  • Researched and retrieved required documentation to meet Audit requirements of company systems and applications account management (HIPAA and FDA).
  • Ran Website administration (Internet and Intranet). Performed day-to-day administrative tasks such as maintaining current information on web pages using Dreamweaver. Modified and developed web pages, prepared mock-ups and storyboards using Macromedia and Adobe Creative Suite tools.

Confidential, Richmond, VA

Administrative Assistant

Responsibilities:

  • Transcribed patient information, diagnosis, and pathologist’s comments into data management system.
  • Assisted with basic laboratory duties; accessioning specimens, cytology slide preparation (ThinPrep 2000 Processor).
  • Answered telephones and responded to client’s needs.
  • Filed and retrieved patient records.
  • Assisted with writing and revising user training manuals and procedures for required inspections.
  • Worked closely with Laboratory, Billing and Finance personnel.
  • Provided training and mentoring to new associates.
  • Worked with vendors (Printers, Microscopes, Servers).
  • Worked with sales team nationwide.
  • Assisted physicians with special projects (presentations, conference calls, meetings, etc.).

Hire Now