SUMMARY:

• Dynamic, strategic, results - oriented Information Technology (IT) Program Director with over 15 years of progressive experience leading software development/infrastructure portfolios, programs, projects and cross functional teams with an emphasis on whole team effectiveness, communication, and PMO improvement.
• A change agent with a proven track record of harnessing technology enabled solutions to enhance business performance and competitiveness.
• Certified by Project Management Institute (PMI) as Program Management Professional (PgMP), Project Management Professional (PMP) and Agile Certified Practitioner (ACP).
• Effective management skills with the capability to manage dynamic teams made up of full-time staff, local contractors, client resources, offshore resources, and remote virtual teams. Effectively utilized capacity planning to identify and select resources for programs.
• Technology Leader with a broad range of technology portfolios, including business and enterprise software development in java and .net applications, web portals, platform migrations, shrink-wrapped products, Enterprise Content Management Systems (ECMS) and COTS integration programs.
• Effective release planning and management skills that ensure successful and timely release of products.
• Change Management System Expert with the ability to identify new requirements and impact of requirements on baseline schedule and cost.
• Extensive experience managing teams utilizing both agile and plan-driven development methodologies.
• Proven ability to foster communication and effective collaboration among business and technical staff Confidential all levels including Vice Presidents and C level decision makers.
• Proven ability to manage large projects/programs with resources ranging from 5 to 45 professionals and budget ranging from $500,000 to $27 million.

TECHNICAL SKILLS:

Project/Program Management: MS Project, MS Project Server, Primavera, Clarity, Daptiv, JIRA, Confidential, WBS, Budget Development/Accountability, Schedule Development, Resource Development, Risk Assessment, Risk Planning, Issue Management, Quality Planning, Team Formation, Conflict Resolution, Business Case, Business Analysis, Process Improvement, Vendor Management, Customer Relationship Management, Strategic Planning, Waterfall, Scrum, Extreme Programming, Agile Unified Process, Rational Unified Process, Rapid Application Development, CMMI

Environment: /Network WebSphere V5.1, Active Directory, Citrix, Identity Management, Rationale, IBM, Oracle Data Warehouse, GAD QMS, SOA, Microsoft Office Suite, Microsoft Visio, LAN, WAN, SAN, NAS, SharePoint, Cognos, SAP, PCI Compliance, Identity Access Management (IAM)

Development/Software: C/C++, C#, Java, JavaScript, J2EE, 3-TierObject-Oriented, FORTE, CASE Tools, UML, Rational Tools, PL/SQL, .Net, ASP.net, VB.net, Microsoft NT, DOS, .Net, HTML, Unix, Windows, XML, PL/SQL, Microsoft Silverlight, Eagle Investment System, Alladin

Databases: Sybase, Oracle, Informix, DB2, Ingres, ETL

PROFESSIONAL EXPERIENCE:

Confidential

Program Director

Responsibilities:

• Responsible for providing expert knowledge of project management methodologies, techniques, and tools, to senior management, program managers, project managers and project teams. Independently manages complex programs or large enterprise technical projects such as broad-based information systems, full life-cycle application development, building enterprise applications or data warehouse planning and development.
• Primary duties include, but are not limited to: Direct program managers, project managers, business analysts, system analysts, software designers and programmers to determine best methods to achieve project/program objectives for the following clients/engagements:

Confidential

Senior Program Director

Responsibilities:

• Provides technical and/or business consultative leadership for Project Management functions. Monitors program delivery and provides coaching, counseling, and motivation to maximize employee performance. Ensures the recruitment and hire of employees, based on global profiles, who can help grow and drive Confidential ''s business.
• Strongly integrates with internal and external customer teams to scope new service engagements, proactively communicate Confidential the executive level, and manage execution risks thus becoming a strategic business partner for all delivery related items.

Confidential

PMO Director

Responsibilities:

• Analyze existing project management maturity model and utilize result of the analysis to improve the project management processes, documents, templates, and infrastructure best suited for Confidential . Direct and mentor project/program managers on project management best practices to be utilized by the PMO.
• Audit the PMO processes Confidential intervals to recommend changes to the processes
• Evaluate existing Enterprise Content Management Systems (ECMS) and recommend the ECMS best suited to Confidential including the required change management systems for updating the documents in the ECMS and the required governance for approving documents in the ECMS.
• Manage a large Investment Portfolio Management Transformation Program as a pilot for the new PMO environment.
• Work with management team to capture overall program strategy and objectives. Align the outcome of the projects with the overall program goals and objectives. Communicate the strategy to the project managers and ensure that individual project goals align with the strategy. Establish priorities within the overall program and ensure resources are line with those priorities.
• Identify tasks that are common to a number of projects and ensure that teams do not duplicate work.
• Work closely with project managers to track progress and provide updates on any changes in strategy or priorities.
• Report to senior management on the progress of individual projects and the overall program. The environment consists of Eagle Investment System, Aladdin, Java, J2EE, C++, C#, .Net, ASP.Net, VB.Net, Oracle, Identity Access Management for provisioning user access to the management system, and Windows.

Confidential

Program Manager Consultant

Responsibilities:

• Manage the program/projects from scoping & requirements gathering through deployment for end-to-end projects.
• Proactively manage and monitor execution of deliverables and status in an assertive manner.
• Manage cross segment/team project issues, risks, and resolve conflicts.
• Manage critical path, dependencies, contingency, scope/change requests, and overall budget performance.
• Proactively eliminated road blocks in the critical path to help ensure successful delivery of the solution.
• Manage dependencies, budgets, and schedules.
• Report and manage overall project /release status back to the customer and account Leaderships.
• Responsible for all projects deliverables, ensuring proper communication between teams and quality levels; and responsible for end to end solution delivery.
• Validate proper deliverable and phase stage containment is occurring (e.g., signoffs are scheduled and completed, dependent deliverables are completed, phase plans are completed and agreed to by all the Lead on the project
• Manage all change requests, validate all budget/schedule impacts from Leads, obtain the customer commitment, and communicate approved changes to all teams.
• Managed identity and access management for Confidential IT infrastructure and business applications to protect the data center from unauthorized access.

Confidential, Minneapolis, Minnesota

Senior Project Manager Consultant

Responsibilities:

• Develop and manage detailed level projects plans with integral milestones.
• Plan staffing and request qualified resources as appropriate including PMs.
• Maintain issues/risks logs and work through portfolio escalation process.
• Identify risks and recommend risk mitigation processes.
• Identify and escalate scope issues within portfolio process.
• Collaborate with peers and other stakeholders.
• Communicate effectively Confidential all levels of the portfolio.
• Perform gap analysis of the current and future state.
• Identify all the tasks that are required to move from current state to future state.
• Provide vendor program management.
• Provide program leadership and expertise to project managers in the web application/ecommerce process utilizing scrum and waterfall.
• Managed PCI Compliance.

Confidential, Richfield, Minnesota

Program Manager Consultant

Responsibilities:

• Defined overall Account Receivable Program strategy and objectives.
• Align the outcome of the projects with the overall program goals and objectives.
• Oversee the transformation of account receivable and reporting needs including appropriate data warehouse by incorporating leading best practices and a scalable software solution that supports a global view.
• Manage Process Design to identify software functionality requirements, validate current state improvements, and define future state process design. Develop roles and responsibilities for the program.
• Manage Enterprise Architecture to perform ERP capability assessment for single platform and identify infrastructure requirements to support single platform
• Estimate costs for recommended solutions.
• Manage software evaluation to assess key gap between scenarios and target software.
• Recommend software/technology and content management for the transformation.
• Develop implementation strategy and plan for future roadmap.
• Develop business case for the program.
• Managed multiple Project Managers.

Confidential, Rolling Meadows, IL

Program Manager Consultant

Responsibilities:

• Develop business case, program scope, program plan as well as product features and technical framework requirements.
• Facilitate and lead discussions with project teams, project managers, development team, and key stakeholders. Maintain program plans and communicate status to key stakeholders on a timely basis. Monitor status and address issues as appropriate.
• Coordinate the functional design of software components with product design and product management teams.
• Coordinate the technical design of software components with project managers and technical leads with emphasis on code reuse, reliability, quality, maintainability, performance and scalability. Direct the research, adoption, and implementation of new technologies within the department.
• Recommended and managed the implementation of Enterprise Content Management Systems for the program.
• Prioritize and manage resource needs and allocation. Establish and monitor objectives for all employees by providing regular feedback, coaching, training and development.
• Utilize Confidential to provide status report.
• Resolve personnel issues and create an environment that fosters both personal and organizational growth as well as team work, knowledge sharing and continuous improvement.
• Improve communication between product development and global business strategy within the development team framework.
• Initiate incremental development such as scrum to facilitate flexible product architecture.

Confidential, Plano, TX

Program Manager

Responsibilities:

• Leads the project/program team(s) in determining client requirements and translating requirements into operational plans. Ensures adherence to legally binding requirements and client's long-term goals. Facilitates status review meetings among project team members and clients.
• Works with senior management on project/program proposals, bids, contracts, estimates, and schedules. Proposes and develops add-on program opportunities.
• Mentors and trains the customer and/or vendor in Project Management methods, procedures, and activities. Controls project/program scope/requirements, risks, issues, and change management. Coaches and counsels members of cross-functional teams to accomplish project/program goals, to meet established schedules, and resolve technical/operational issues. Establishes appropriate metrics for measuring key program criteria. Determines and installs appropriate automated systems for management of projects.
• Facilitates the creation of communication plans, ensuring appropriate information is exchanged among key stakeholders. Identifies and recommends contingency measures.
• Maintains awareness of emerging technologies and project/program management techniques
• Provide status reports to upper management, utilizing Earned Value Management ( Confidential ) to identify key performance indicators

Confidential, Oakbrook, IL

Project Director

Responsibilities:

• Create project charter, scope statements, encompassing scope management plan and product requirements.
• Accountable for budgets, schedules, cost estimates, risk assessment, risk planning and risk management.
• Collaborate with customers to identify systems architecture, data requirements, & business processes, provide training, and resolve requirements and project issues.
• Managed IT and data experts to perform IT due diligence, data assessment, and oversee the migration of clients data warehouses to Oracle Grids
• Oversee the software development lifecycle such as business model, requirement definitions, analysis, design, coding, testing, integration, installation, training, implementation and deployment.
• Define the quality assurance plans and quality control plans for various projects.
• Audit project portfolios to ensure conformance to business strategies.
• Provide status reports to upper management, utilizing Earned Value Management ( Confidential ) to identify key performance indicators.
• Research, identify and utilize new technologies for application development.
• Work with both IS and non-IS personnel, CEO’s, CIO’s, Directors, Department Managers, Plant Managers and end-users.
• Evaluated, recommended, and implemented Enterprise Content Management Systems for clients.