PROFESSIONAL SUMMARY:

• Proactive, Performance driven IT professional with over 20 years of IT industry experience (over 17 years in US) with 9 + years of progressive expertize in leadership and Project management in Banking, Healthcare, Government, Insurance, Retail, and Telecomm industries.
• In depth experience in understanding of business priorities, excellent team player committed to managing programs and projects efficiently while contributing to revenue producing activities.
• Experience in Waterfall, Agile - SCRUM, Lean Kanban methodologies, managing Onsite, Offsite and Offshore teams, working in all phases of SDLC throughout the project life cycle and project deliverables
• Cross functional communicator easily interfaces with senior management staff, vendors, and business partners/ customers.
• Proficient in conceptualization and methodology documentation, tailoring and communicating procedures, facilitating processes by working with project teams, Business, and stakeholders, distributing project plans to project teams, handling stakeholder communications and quality initiatives and audits, notifying teams of milestones and date/scope changes
• Certified Project Management Professional, PMI-PMP and Certified Scrum Master CSM
• Master’s Degree in Computer Science from Marquette University, WI, USA.
• Experience in all Scrum and Waterfall, all phases of Project Management, Interacting with clients and users to gather requirements, Planning, Organizing, Monitoring, and Controlling projects

AREAS OF EXPERTISE:

• Program/Project Management/Agile Scrum
• Quality Control
• Negotiation
• Client Relations/Stake holder Management
• Risk Management
• WorkflowProcess Analysis
• Client/Staff Training
• Change Management
• Systems Development
• Resource Management
• Quality Assurance
• Strategic Planning

SKILLS:

Management Tools: Clarity PM tool, Rally/Agile Central(Agile Scrum/Kanban), Plan View, RTC (Agile), IBM Rational Clear Case, Clear Quest, Intuit Quick Base, MS Project, SharePoint,, Version One (Agile)

Methodologies: SDLC methodology(APLC and SDLC 2.0), Waterfall, and, Agile/Scrum, Agile Kanban, LEAN, Agile (feature based)

Architecture: Web Java Struts, EJB, Spring Architecture, MS .Net, Application and Database Administration, Backup and Recovery, and Replication

Operations/Quality: Issues and service tickets management, Risk Management, Change Requests, Service Level Agreements (SLAs), LEAN, and Six Sigma

Applications: Banking - Global Servicing (Cards/Payments) and Credit Servicing platform, Funds access system, Capital Banking Healthcare/Insurance - Confidential -HIPAA, Automated Enrollment systems, Quoting and Rating system, Managed Healthcare Care, Underwriting, Claims, Billing and Payment System, New Business, and Customer Servicing systems. Government- Case Management System, Jury management Financial/Reporting systems - General Ledger AP, Confidential, and Customer Service, Retail System - Customer Data Warehousing/ETL/Data Mart and Web technologies

Operating systems: MS-Windows (98, NT, 2000, XP), MS-DOS, Unix,, Linux

Languages: Java, J2EE, Microsoft SQL Server, Share Point, Cloud, MS .Net, C Sharp, VB.Net

Hardware/OS: MS-Windows (98, NT, 2000, XP), OS/400, Unix, Linux, Mainframes platforms

Tools: Eclipse, MS-Project, Oracle PL/SQL developer, MS Office, IBM Visual age

ERP: Oracle 11i/10

Markup Language: HTML, XML

Database: Data ware house/ Data Mart, Business Objects/OLAP, Oracle, SQL Server 7.0 & 2000, Sybase11i, PostgreSQL 8.5, DB2, AS400, Mainframes

PROFESSIONAL EXPERIENCE:

Confidential

Technical Project Manager/Scrum Master, Florida

Responsibilities:

• Resulted in huge savings of close to 360K per year (Targeting business Improvement and operation efficiency). Worked with Product Owner/Business Sponsor and scrum teams in creating the Agile Charter, Product Backlog, prioritizing the User stories, story estimation (poker), WBS applied to create tasks and was assigned to self-Organizing teams. Followed by time boxed development & testing in 2 weeks sprints as per the release planned for the year by the business/PO.
• Agile Central/Rally for Scrum/Kanban, Clarity for Project Management, Req Pro* for requirements (Waterfall), Rally for Testing/Quality, MS office tools (MPP, Word/Power point/Excel) for Status reporting.
• Managed several other projects of varying complexity using SDLC Waterfall and Agile Scrum methodologies in the Credit servicing platform and delivered the projects successfully. Card replacement project, Credit Query development project, Backend migration from Confidential to Confidential project and several Application Infrastructure Uplift AIU projects.
• Managed a Business Intelligence project with a budget of over half a million dollars, and developed several Management Information system reports for Business users (Market analysis reports, sales by region reports, credit score report, performance reports, load and error reports etc.).

Confidential

SM/Project Manager, Harford, CT

Responsibilities:

• Managed a Mobile application development project from Dec till May, using the Agile Scrum methodology.
• Also the project has several layers like http/Web servers layer (internal/external customers), layer that consumes the Enterprise data broker services that exposes the data and business rules to the mobile applications and the backend layer that contains the data model/attributes.
• The project is developed using Agile Scrum methodologies containing 4 scrum teams and was ramped up to 6 scrum teams with overall project budget.
• Managed another large project that focused on implementing the enhancements needed to the enrollment systems to support Confidential membership for providing the key mandates under the Confidential.
• Enhanced the enrollment systems to handle the Confidential membership Id (New, renewals, and plan change scenarios), Reports and
• Third party specific branding required for off exchange for new business individual members.
• Also managed another project in the IVL enrollment and Rebranding as part of the larger Program initiative that would help win in the DC, Northern Virginia markets.
• The project initiative of over $3M dollars Strategic initiative that involved the implementation of Confidential foundational project.
• The project is to provide the ability to develop successful Confidential partnerships with various hospitals, and physicians in order to improve the overall health of customers
• Technology saves due to overlapping business requirements for Confidential business ($2M) with the another line of business, and the commonality in applications impacted, code and implementation schedule, Initiated an extensive synergy analysis with the teams and came up with the proposal to integrate the execution (design, development, testing, and implementation) of the two projects during Requirements and the implemented the two projects in a major release.
• This resulted in a significant total synergy savings of around ~660K.which was realized after successful implementation of the project in Dec.

Confidential, Phenonix, AZ

Project Manager

Responsibilities:

• Held responsible for managing projects from end to end using SDLC 2.0, Creating Integrated project plan, documenting Risks, evaluating and resolving all operational issues; coordinate multiple team efforts - from infrastructure and application side and resolving conflicts.
• Also managed all service requests for Confidential applications;
• Driving continuous process improvements and created ideas to eliminate non-value add processes and applied LEAN principles by performing Internal quality audits.
• Initiated ideas for the 2011 Confidential and in place to bring in more business to the BU of the Organization.
• Driving continuous process improvements and created ideas to automate the development activities and eliminate non value add processes, applied LEAN principles.
• Managed a high visibility
• Control M scheduler jobs conversion project and successfully implemented the project 4 months ahead of schedule due to clear vision and extensive process improvements without compromising scope, cost and quality which resulted in significant savings.

Confidential

Employee/Consultant

Responsibilities:

• Responsible for the complete delivery of the Electronic Signatures functionality for the Judges in the Consolidated Courts from Project inception until implementation using SDLC.
• Also successfully implemented Agile methodologies (Scrum/Feature Based) followed at the State Courts.
• Creating project execution plan, documenting Risks, evaluating and resolving all operational issues.
• Coordinate multiple team efforts - from infrastructure and application side.
• Worked with end user/Justice/Court officials, Business Analysts in identifying Business requirements, and, Architects, Development and Testing teams and delivered multiple projects.
• Lead a dynamic software development team adhering to strategic architectural solutions, for several legal compliance projects of varying complexity for the office of the lawyer regulation OLR and Supreme Court, which resulted in customer satisfaction and significant cost savings.