Program Manager Resume
Phoneix, AZ
SUMMARY:
- Project manager with over nine (9) years of experience in information technology and project management
- Certified Lean Six Sigma green belt and trained black belt
- Trained in agile Scrum project management
- Well versed in data warehousing and business intelligence
- Proficient in Informatica and Business Objects
- Proficient in the evaluation of various ETL and BI tools, work and presentations for various clients
- Over three (3) years of experience in the health care BI applications
- Trained on Intellectual property (IP) by the National Institute of Intellectual Property Management (NIIPM) and the central government of India under the ministry of commerce and industry
- Creative problem solving, with quick and independent learning skills. Excellent client interaction, communication and presentation skills
SKILL:
Operating System: Microsoft Windows XP, UNIX
ETL Tools & Reporting: Informatica, SAP BO, Cognos
Database: Oracle, My Sql
Project Management: MS Project, Visio, Jira, Jama, Clarity
PROFESSIONAL EXPERIENCE:
Program Manager
Confidential, Phoneix, AZ
Responsibilities:
- Coordinated and managed the daily operations of the overall services: the two priority areas of responsibility included ensuring orientation and ongoing training of staff and ensured that all aspects of the program were developed, implemented, coordinated and monitored to the highest degree possible
- Improved stakeholder communication and confidence by improving quality of updates and better executing program updates
- Improved program execution by focusing efforts on critical process improvements required for enduring success and gained leadership and employee support. Invigorated critical program components and created a sense of order and vision in program governance
- Improved IT relationships with the business through improved communication and transparent reporting procedures
- Utilized program management communication and planning principles to improve the stakeholders understanding and support for the program
- Integrated all touch points and managed the scopes of different projects in onsite and offshore models of execution
- Managed different stakeholders, located geographically different countries following the effective communication plans and escalated the issues/risks with the mitigation plans when necessary
- Successfully upgraded Tableau server to V9 and infrastructure uplift
- Defined, directed and facilitated cross - functional resources needed to support the programs
- On boarded 43 projects across 11 LOB’s with a user base of 4800 across globe
Environment: Tableau, MS Project, Clarity, AEDC and Kognito
Project Manager
Confidential, Waukegan, IL
Responsibilities:
- Communicated with the application and technical owners to collect and verify application disposition information. New information needed (data custodian for shared apps/license info/ migration plans/ITSM info/ migration dates) needed to separate the applications
- Conducted weekly meetings with IS TPMs/apps country contacts
- Drove decisions across applications and infrastructure areas
- Held bi-weekly meetings with the TPMs leads to ensure proper coordination with the app teams
- Worked with notes rationalization teams to ensure that the data collected for migration was in alignment of documentation needs for greater BSP migration
- Worked with the eRim teams to get proper documentation completed in order to transfer data custodian responsibilities or delete AbbVie data
- Updated application move requirements documentation to reflect changes and communicated the information to the infrastructure team
- Coordinated with the infrastructure teams the application testing schedule and used conflict resolution skills to address issues as they arrived
- Served as a Confidential for communication and education to Confidential of which apps were migrated
- Updated a high level application move document to track the project progress
- Worked with the migration teams to ensure that there were no conflicting migration plans
- Drove conflict resolutions bringing in the necessary contacts as needed from the site separation from two sites/companies (application/server ownership issues)
Environment: Multiple applications, MS project and Clarity
Project Manager
Confidential, Albany, NY
Responsibilities:
- Simultaneously managed multiple projects, one major complete project and two proof of concepts for potential clients
- Increased the company’s growth by securing new partners, consulting engagements and by delivering new projects
- Provided hands on fixed price project management with a strong commitment to budgets and schedules (planification, progress follow up and estimates to complete)
- Created risk assessment and mitigation action plans
- Developed and implemented a comprehensive change management strategy
- Coordinated scheduling and execution of work for ensuring completion of projects on time while maintaining quality compliance
- Managed and monitored a of team of engineers for timely execution of projects
- Managed complete financial revenue cycles of the project
- Allotted work to the team, directed and supervised them for quality execution of work
- Prepared an analysis of the daily progress reports and reviewed for achieving the project targets
- Coordinated with different departments and ensured project delivery as per the schedule
- Handled technical and commercial activities related to the project
- Used agile Scrum methodology for Confidential
- Analyzed the business requirements
Environment: s: Informatica, SAP Business Objects, Cognos, MS Project, Visio, Jira, Oracle and Teradata.
Sigma Analayst
Confidential, Dayton, OH
Responsibilities:
- Conducted the process mapping and time/capability studies to improve, eliminate bottlenecks and ensure adherence to the customers specifications
- Ensured product manufacturability, robust design, compliance with regulatory requirements and transition from proto type to production
- Applied core statistical methods for collecting and analyzing the data
- Performed failure modes and effects analysis and a variance of analysis
Environment: s: Minitab, Brava Viewer, Excel and Auto CAD.
EGR Manager
Confidential, Dayton, OH
Responsibilities:
- Planned, implemented and supervised the tutoring program
- Promoted and maintained a positive relationship between the students and the facilitators
- Coordinated the enrollment, matching and scheduling of the tutors and students
- Established overall policies and procedures of the program
- Supported undergraduate engineering students in completing their assignments and projects in time of need
- Enhanced the academic experience of freshmen engineering students in various math and science courses
Manager/ETL Developer/Trainer
Confidential
Responsibilities:
- Completed extensive testing and wrote queries in SQL to ensure the loading of the data
- Performed unit testing at various levels of the ETL
- Gathered and analyzed the business requirements
- Developed and implemented the coding of Informatica mapping for the different stages of ETL
- Fixed the invalid mappings and troubleshoot the technical problems of the database
- Debugged the sessions by utilizing the logs of the sessions
- Developed and implemented the UNIX shell script for the start and stop procedures of the sessions
- Worked extensively with complex mappings using Expressions, Aggregators, Filters, Lookup and procedures to feed the data warehouse
- Created the Worklets, Tasks, Timers, reusable objects for scheduling workflows
- Used Informatica (repository manager) to give permissions to the users, created new users and repositories
- Developed reusable transformations and mapplets, using them in the mapping
- Performed data gap analysis from Source Systems to Target elements and also from Target elements to reporting the elements
- Ran impact analysis on various source tables
- Involved in complete transformation of business feed systems into warehouse
- Implemented the slowly changing dimension strategy for the warehouse
- Maintained warehouse metadata, named standards and the warehouse standards for future application development
Environment: Informatica, Business Objects, Oracle, SQL server, Teradata, Auto Sys scheduler Windows and HP-UNIX
Project Lead/Manager
Confidential
Responsibilities:
- Accomplished extensive testing and wrote queries in SQL
- Worked as a freelance project lead for REDS-2006
- Involved in building local teams at every village by studying the needs, training and allocating work for the team members, supervisors and supported the teams for improving the quality
- Supported the senior market research analyst for the collection of data
- Assisted in project scheduling and operating
- Worked at three different site locations covering the complete projects
Environment: Oracle, MS Project and Visio
