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Program Coordinator/administer Resume

Introduction
An innovative and result orientated individual with outstanding analytical and communication skills.

Areas of Expertise
  • Office Management
  • Customer Service
  • Training and development
  • Expense management & daily accounts balancing/reconciliation.
  • Project Management
  • Sales
Education
  • Bachelors of Education
Relevant ExperienceConfidential(2005-Presemt)

Learning Center for Parents and Children
Program Coordinator/Administer

Responsibilities:

  • Supported principle, vice principle and curriculum coordinator with document preparation, presentations, spreadsheets and various other projects.
  • Organized, filed and inputted parents and students information into the database.
  • Designed a program geared towards increasing parental involvement in students’ educational experience.
  • Coordinated and conducted presentations/seminars in support of the ongoing initiative.
Confidential (On-Going) Project Manager

Responsibilities:

  • Lead an initiative to encourage higher education among teenage students.
  • Designed promotional materials to create awareness of the program within target communities.
  • Arranged meetings and conference call with team members as needed.
  • Conducted seminars about educational program to support the initiative.
  • Managed program cost and expenses in line with the ongoing budget.

Confidential (2004-Present)
Operation Manager

Responsibilities:

  • Created workflows to improve productivity in handling of customer orders.
  • Assisted clients in person and via telephone to receive orders as well as resolve issues related to the service provided
  • Maintained exceptional client service standards in line with the company’s mission
  • Designed marketing/advertising campaigns to increase client base/market share and increase business exposure to public

Confidential(On-Going)
Event Coordinator

Responsibilities:

  • Raised awareness and funds for innovative self-help programs geared towards creating hope and opportunity for disadvantaged.
  • Continued to play a critical role in the logistical planning/decision making process for large-scale fundraising events. Also, closely involved in the creation of visuals/exhibits for all events held in promotion of the foundations global poverty reduction initiative.

Confidential (On-Going)
Substitute Teacher

Responsibilities:

  • Prepared and administered daily as well as longer term lesson plans according to the course curriculum.
  • Established clear objectives for all lessons, units, and projects, and communicate them effectively to the students.
  • Collaborated with colleagues in integrating new activities and allocate effective resources.
  • Prepared reports on students and activities as required by administration.
  • Guided and counseled students with adjustment and/or academic problems, or special academic interest.

Confidential (2010-2011)
Sales Associate

Responsibilities:

  • Offered customers exceptional service consistent with the company service standards.
  • Processed customer transactions accurately and efficiently while offering relevant company products based on customers’ requirements.
  • Offered continuous assistance to clients in order to improve customers’ shopping experience.
  • Serviced client credit account.
  • Participated in projects geared towards increasing product visibility as well as better marketing of store brands.

Computer Skills

Microsoft Word, Microsoft Excel, Microsoft Power Point

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