Senior Delivery Manager Resume
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Edison, NJ
SUMMARY:
- 10+years of experience in Account Management, Technical Recruiting in IT industry specifically focused on Information Technology and Management recruiting.
- With positive attitude and right aptitude in achieving placement targets for the month.
- Excellent understanding of staffing industry with ability to work independently.
- US Recruitments: Proven success with Generating Requirements, Resume Sourcing, Short listing by technical interviewing, Rate negotiation, Scheduling Client interviews.
- Understanding of US Payments terms (C2C, W2, 1099) Types of positions (Contract to Hire, Contract, Full time positions).
- Interviewed qualified consultants and assessed their skills (per client requests), for Contract to Hire, Contract, Full time across United States.
- Experience handling requirements in different IT Technologies which are available in the market.
- Good understanding of Technical Requirements.
- Quick learner, highly motivated and adaptive with the ability to grasp things quickly and possess excellent interpersonal, technical and communication skills.
TECHNICAL SKILLS:
- Search string
- Technologies expert
- Full life cycle recruitment
- Negotiation skills
- Progressive discipline
- Excellent communication skills
PROFESSIONAL EXPERIENCE:
Confidential
Senior Delivery Manager
Responsibilities:
- Responsible for service delivery and account management.
- Responsible for managing a team of 6 recruiters and 1 lead.
- Responsible for providing staffing services to customers in their recruiting and personnel needs.
- Ensuring the quick turnaround time with the quality submissions.
- Responsible for mentoring the team.
- Responsible for overall Team Management & Team Targets.
- Manage Talent Acquisition efforts and coaching of team.
- Performance management, market and competition analysis.
- Make the recruitment strategies, and apply them within the team for better result.
- Work allocation and weekly training of team assigned.
Confidential, Edison, NJ
Manager - Service Delivery
Responsibilities:
- USTECH is an industry-leading, global firm providing a wide range of talent, technology and total workforce solutions to mid-market and enterprise clients, including more than 50 of the Fortune 150 ®. Our 24x7 global service delivery drives time, cost and risk out of any process or project, providing you with best-possible business outcomes and best-fit talent on-demand when, where and how you need it.
- Working with a team of 14 recruiters and guiding them towards achieving the daily, weekly and monthly team targets.
- Administer daily operations of MSP (Managed Service Providers) program.
- Responsible for team targets that includes Daily, Weekly and Monthly Targets with respect to submittals, interviews and placements.
- Manage and mentor recruiting staff, refine recruiting process, maintain pipeline reports.
- Review and approval of resumes before submitting to the client with strong focus on recruitment SLA (Service Level Agreement).
- Developed direct sourcing strategies such as cold calling, networking, and Internet research.
- Worked with candidates to fine-tune resumes, discuss the details of the open positions, explain the interview process, and coach as needed to enhance interviewing skills.
- Facilitated the interview and on-boarding process for candidates.
- Working with Account Manager for regular feedback on activities like client meetings/contractor meetings/interviews etc.
- Providing training to the team members in building professional network and utilizing that network in requirement covering.
- Responsible for Goal setting, Performance reviews and development plan. Initiate process improvements by identifying service delivery gaps, offer solutions and successfully implement ideas.
- Schedule regular one on one session to discuss Individual performance and prepare action plan for bottom performers.
- Lead monthly reviews with the management via monthly presentations standardized the Interview procedure and actively involved in the Hiring of new recruiters.
Confidential, South Plainfield, NJ
Service Delivery Specialist/ Account Management
Responsibilities:
- Account Management of a portfolio of Fortune 500 clients ranging in a number of verticals including: Information Technology and
- Pharmaceutical.
- Expand current business and identify new business opportunities through in-person meetings/presentations. Develop business development strategies to increase placements and improve processes.
- Work with MSP and VMS systems - Fieldglass, Beeline & Synergy
Confidential
Technical Consultant
Responsibilities:
- Full life cycle recruiting: Sourcing, Screening, Interviewing, Negotiating and closing technical and non-technical personnel.
- Negotiation of rates on w2, interview, evaluate and reference all candidates to determine their skill levels and their suitability for placement.
- Responsible for staffing IBM across the United States.
- Hired for Candidates for IT positions
- Directed the hiring process with each candidate from first point of contact to acceptance of offer
- Pre-screen and refer qualified applicants to hiring managers and Executives for interviews
- Source and screen qualified candidates for various positions including Project Manager, Maximo developer, System Administrator for Windows, Unix and Aix, Uniface developer, QA, Performance and capacity management, Mainframe
- Programmer with skills like (VM,VSE).AS/400 Programmer with skills like(RPG,CLE,IPL).I have also worked on requirements like Server Support, Computer Operator, DB2 DBA with LUW skills, Software Engineer, Business Analyst, Network engineers etc.
- In the month of April I did 10 closures and overachieved my gross margin target by 150%.I always focus on quality submittal and less TAT ie turnaround time.
- Possess excellent knowledge of recruiting and hiring processes including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing.
- Excellent communicator capable of developing and nurturing professional business relationships and delivering informative and persuasive presentations
- Self-motivated professional who achieves results and has superior ability to coordinate and perform several projects simultaneously.
Confidential (CMMi Level 5)
Assistant Manager- IT Recruitments
Responsibilities:
- Develop coordinate and manager projects and project plans for development and develop proposals and delivery tasks/ issues
- Source and screen qualified candidates for various positions including Project Manager, DB2 DBA, Automation Tester, Network Engineer, Performance Tester, QA, BI/DW, Cold Fusion Architect, Cognos Developer, Sharepoint, Java Developer, SQL Server DBA, Web methods Solution Designer, Process Mapping Coordinator etc.
- Consult and confer with the management and technical staff of the clients, taking into account their suggestions and make recommendations to achieve higher efficiency using appropriate technology
- Manage Talent Acquisitions efforts and coaching of team.
- Determine their system requirements for their implementation and provide management systems solutions to achieve business objectives
- Identifying opportunities to use data to develop customer strategies and improve business performance and provide technical and analytical advice.
Confidential
Technical Executive Staffing /IT Recruiter
Responsibilities:
- Handling team of 7 recruiters and training them to deliver project goals
- Full life cycle recruiting: Sourcing, Screening, Interviewing, Negotiating and closing technical and non-technical personnel.
- Negotiation of rates on w2, C2C, interview, evaluate and reference all candidates to determine their skill levels and their suitability for placement.
- Responsible for staffing Verizon across the United States.
- Expertise in recruiting Java/ J2ee and Middleware applications
- Hire Candidates for Technical positions.
- Directed the hiring process with each candidate from first point of contact till acceptance of offer
- Pre-screen and refer qualified applicants to hiring managers for interviews
- Source and screen qualified candidates for various positions including Project Manager,DB2 DBA, Automation tester, Network
- Engineer, Performance Tester, QA, BI/DW, Cold fusion architect, Cognos developer, SharePoint, Java developer, SQL Server
- DBA, Web Methods Solution Designer, Process Mapping Coordinator etc.
- Possess excellent knowledge of recruiting and hiring processes including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing.
- Work directly with Account Manager and understand Business Development Management(BDM) skills
- Excellent communicator capable of developing and nurturing professional business relationships and delivering informative and persuasive presentations
- Self-motivated professional who achieves results and a consistent performer.
- Strong organizational skills
Confidential
Process Developer (SME for Commercial Finance and HR)
Responsibilities:
- Hands on management of full cycle recruitment process across full spectrum of hires, including vendor management, screening, interviewing, managing technical & psychometric testing processes, facilitation of Pre-Employment Screening processes, negotiating offers and post-offer candidate management
- Develop Macquarie ISD employment brand through various channels to market, leveraging Macquarie brand. Ensure candidate care is appropriate and contributes to branding initiatives
- Provide thought leadership, advice and training / guidance for hiring managers on Recruitment practice, psychometric assessment interpretation and interviewing techniques
- Explore viability of non-traditional recruitment methods and innovative attraction & resourcing techniques
- Source and provide advice on local market remuneration, benefits and practices.
- Keep appraised of IT recruitment industry trends, best practice and peer/competitor awareness
- Talent Management, Learning & Career Development
- Work closely with HR and Learning & Development to drive following initiatives:
- Provide framework and education / development of Performance Management processes for managers
- Leadership Development for local leaders. Identify leadership potential, ensure career opportunities and development paths in place
- Ensure training and development opportunities more generally are appropriate and available.
- Contact point for any disciplinary, performance management or grievance processes.
- HR coordinator and contact point for mid-year and annual appraisal processes
- ISD HR point of contact for any HR-related Macquarie wide initiatives, eg staff survey, turnover reporting, any mandated HR processes
