SUMMARY:

• Program Manager and Certified Scrum Master with over 20 years of global project management experience in Digital Transformation and Delivery Excellence spanning United States.
• Managed large scale, multi - location, multi-vendor, onshore - offshore projects.

TECHNICAL SKILLS:

• Java, Oracle ATG, IBM Websphere Commerce, IBM Sterling Commerce
• IBM Websphere Portal Server, Java, Documentum CMS, Adobe AEM
• MS SQL Server, MS Access, Oracle 10g
• ASP.Net, .Net, VC++/MFC, COM, UML
• MS Project, MS PowerPoint, MS Word, MS Excel, Visio
• Cloud Computing, VB, PB, Oracle Apps, Siebel CRM, SharePoint, MS BI
• SOA, SOAP, RESTful APIs, HTML, CSS, Clear case 5.0, VSS, Sub-version

PROFESSIONAL EXPERIENCE:

Confidential, TX

Program Manager / Senior Project Manager

• Successful projects completed include:
• Lead successful migration of client’s member portal from Siebel system to IBM Websphere Portal Server based portal.
• Implementation of Sterling Commerce along with IBM Websphere commerce server upgrade for a Retail client
• Support and maintenance along with migration of ATG version for a large telecom client for their major B2B application
• Greenfield project of Adobe AEM based B2C Implementation for a large telecom client
• Migration to cloud for a large telecom client for their key B2C application
• Setup Continuous Integration Continuous deployment for a large telecom client
• Project management activities for development and deployment of member portal using the Service Oriented Architecture and various design patterns
• Managing client interaction and coordination along with setting the right level of expectations from the initial kickoff to delivery.
• Worked with the Pre-Sales team from initial stages to the project and this exposure to the project evolution from conceptualization to delivery.
• Work with Sales, Engineering, Client Services teams to translate customer requirements to technical solutions
• Responsible for project implementation and revenue recognition and reporting to management
• Requirements understanding and prioritization by discussing with the customers, proposing alternative solutions and proposal building / change requests.
• Business process analysis including clients business processes and technology requirements

Confidential,NJ

Project Manager for ComplianceWire

• Lead successful integration of Kaplan Continuing Education Fire & EMS system with Confidential learning and education platform.
• Project management activities for development and maintenance of ComplianceWire Learning Management System using the SaaS (Software as a Service) platform
• Managing client interaction and coordination along with setting the right level of expectations from the initial kickoff to delivery.
• Work with Sales, Engineering, Client Services teams to translate customer requirements to technical solutions
• Requirements understanding and prioritization by discussing with the customers, proposing alternative solutions and proposal building / change requests.
• Business process analysis including clients business processes and technology requirements
• Coordinate and lead both internal and external resources to accomplish projects within the allocated resources - including time, budget and scope.
• Monitor project performance and adherence, project plan execution, overall change control and report to management the project health on a periodic basis.
• FDA validated Software as a Service environment complying to 21 CFR Part 1 Learning Management System.

Confidential,NJ

Technical Project Manager

• Account / Project management with high level of client interaction and coordination with offshore engineering team to get the work done.
• Requirements understanding by discussing with the customers, proposing alternative solutions and proposal writing.
• Collaborating, Coordinating and managing multiple Projects (End-to-end project management) having more than 25 members in different accounts across Windows technologies.
• Worked with Sales and Pre-Sales team to translate customer requirements to technical solutions, help in building proposals to closure
• Setup onshore/offshore team and kickoff the project
• Preparation of SOW, and getting its approval from the Client.
• Regular tracking with the project teams on inter-dependencies, deliverables, risks, issues and executive reports.
• Regularly track and report project status to executive management and technical teams.
• Responsible for performance, cost, scope, schedule, quality, and appropriate business measurements.
• Monitor project performance and adherence, project plan execution, overall change control.
• Responsible for change management and providing support to customers till the changes are implemented.
• Communicate with project stakeholders, manage expectations and report weekly progress.
• Perform project team building, development and conflict resolution activities.
• Responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer.
• Communication with stake holders, customer complaints resolution and invoicing.

Confidential

Engineering Manager

• Collaborating, Coordinating and managing multiple Projects(End-to-end project management) having 30+ members(Architect, Syetem Engineers, Program managers, Project Leads and Testers) in different accounts across multiple Windows technologies.
• Perform project scope management; Work Breakdown Structure (WBS) and estimation documents with MPP.
• Program interacting with 5 project teams on inter-dependencies, Deliverables, Risks, issues and Exec reports (Domain Manager and Business Unit Lead) tracking it.
• Overseeing requirement gathering (from Requirement/Business Owner), through design, development, testing and implementation and support
• Preparation of SOW, and getting its approval from the Client.
• Regularly track and report project status to executive management and technical teams.
• Responsible for performance, cost, scope, schedule, quality, and appropriate business measurements.
• Responsible for project deliverables, with an emphasis on quality, productivity, and consistency.
• Monitor project performance and adherence, project plan execution, overall change control.
• Communicate with project stakeholders, manage expectations and report weekly progress.
• Perform project team building, development and conflict resolution activities.
• Responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer
• Communication to stake holders, Resource deployment/, management and control Review estimates and plans with respect to timelines and estimates, Customer complaints resolution, invoicing with Honeywell US.

Confidential

Performance Excellence Champion

• Got certified with the completion of project under the Mentorship of Honeywell Certified Master Black Belts. Mentored a dozen odd Green Belt projects and was actively involved in organization wide six sigma team and activities during this period.
• Piloted the first online learning curriculum for Green Belt training in HTSL.
• Metrics/Results: Saved 500K in a single Release for Confidential due to the project.