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Deployment Project Manager Resume

Berkeley Heights, NJ

PROFESSIONAL SUMMARY:

  • Over 20 years’ Technical experience and support
  • Enterprise systems, services and applications.
  • Using MS Office tools - Excel, Word, PowerPoint, Visio, Project and SharePoint.
  • Asset management and tracking software HPO view, ServiceNow and BMC Remedy.
  • Virtualization technologies Citrix, VMware, Cisco, Data Center Storage EMC, SAN and NetApp.
  • Windows OS (XP/7/10), Linux and UNIX and mailing system migrations (Office 11, 12/O365).
  • Over 10 years’ Project experience and support
  • All phases of the Agile and Waterfall SDLC methodologies.
  • Agile Scrum Project Management, Business Analysis and Development including BU/user analysis, technical requirement gathering, documentation, etc.
  • Reporting tools including JIRA, WIKI, MS SQL and PeopleSoft/Oracle based BI tools.

PROFESSIONAL EXPERIENCE:

Confidential, Berkeley Heights, NJ

Deployment Project Manager

Responsibilities:

  • Manage project deliverables during VMWare View to Citrix Xendesktop Virtualization (Cloud) platform migration.
  • Manage detailed project plan execution for list of milestones during Window 7/10 & O365 platform migrations.
  • Liaison scheduled deployment for list of 2500 business unit users including IT Corporate, Finance, Investments, etc.
  • Monitor or track project milestones including scope analysis, user validation, Application Review and technical requirements.
  • Manage onsite vendor NTT Data engagement fostering accountability for project’s deliverables (WYSE terminals).
  • Communicate with Lead and Peers on strategic data analysis, Users Analysis, System Categorization, etc.
  • Develop or update project plans including information such as project objectives, technologies, scheduling and staffing.
  • Collaborate with onshore/offshore technical partners on all pre/post testing, change, RCA on issues, problems and or risk.
  • Device deployment liaison providing vendor oversight and management for scheduled WYSE terminal client installations.
  • Analyze issues and or risk associated with legacy platform and migrating to next generation platform.
  • Liaison of pilot testing and functionality analysis on anticipated applications awaiting live deployment.
  • Coordinating on all work and activities of others and paired with peers for scope analysis, deployment or upgrade scheduling leading to customer sign-off.

Confidential

Implementation Project Manager (Contractor)

Responsibilities:

  • Support project deliverables of Web-based (Cloud) and Vista Mobile Data Application release Project.
  • Analyzed all the projects risk and issues experienced with Mobile Infrastructure Services environment.
  • Provided Bi-monthly status Report for Program WMS Integrated Master Project Plan Schedule.
  • Collaborated with SME’s to develop and manage work breakdown structure (WBS) for milestones on the Project Plan.
  • Liaison application resiliency Application certification process and assessment.
  • SCRUM Master during daily tag up meeting; facilitation individual current and future work and impediments.
  • Reported key updates to RACI, milestones, sprints and or subtask review using MS Project, Excel and Adobe Acrobat.
  • Liaison with technical partners to document and highlight process effectiveness and improvement.
  • Manage JIRA updates for all Change/release workflow, incidents and request repositories.
  • Support all SME’s with daily/weekly status review covering Work Plans, Root Cause Analysis and Demo Ticket closure reports.

Confidential, Berkeley Heights, NJ

Deployment Project Manager

Responsibilities:

  • Managed project deliverable execution during Window 7/10 and Citrix XenApp Virtualization (Cloud) migration Project.
  • Coordinated with technical Partners and team peers during strategic outline. Including Org/BU breakdown, User Analysis, System Categorization, Business App, Tech Requirements (Data Center shares), etc.
  • Worked with technical partners during application resiliency certification process and deployment scheduling.
  • Monitor or track project milestones including: initial site contact, user validation, data analysis, app certification, etc.
  • Develop or update project plans including information such as project objectives, technologies, scheduling and staffing.
  • Managed WBS breakdown and review scope milestones include planning, scheduling, staging and testing.
  • Instituted team processes using MS office and extended tools such as MS Visio and MS Project.
  • Liaison of pilot testing and functionality analysis on anticipated applications awaiting deployment.
  • Assisted with root-cause analysis efforts experienced on faulty virtual Citrix/Windows platforms.
  • Coordinated with onshore/offshore technical resources on all pre/post testing, change requests, issues and or problems.
  • Managed data workflows, document management and customization using MS SharePoint.
  • Managed on-demand scope deployments, governing all requests via Service Now Ticketing System.
  • Paired with peers for project closing including scope analysis, lesson learned docs and customer Sign-off/hand off.

Confidential, New York, NY

Implementation Project Manager

Responsibilities:

  • Managed deliverables for Front Office applications and Windows 7 workstation migration projects.
  • Managed and executed detailed milestones listed within Window 7 platform migrations project plan.
  • Collaborated with technical partners onshore/offshore during RCA per a request, incidents, problems and risk factors.
  • Managed post project deployment BAU deployments process.
  • Managed all deliverables during flooring buildout and workstation rollout.
  • Tracked all change/release workflow via Service Manager 7. Trending all occasions during weekly discussions.
  • Contributor on Scrum meetings; providing feedback on Sprints backlog and update on Burn-down Charts.
  • Used Wiki SharePoint portal to monitor project workflow documents, system diagram, migration plan, etc.
  • Paired with peers for project closing including scope analysis, lesson learned docs and customer Sign-off/hand off.
  • Managed migration workflow process strategy for user analysis, process, application review and technical requirements.

Confidential - New York, NY

AVP - IT Project Manager/Service Delivery

Responsibilities:

  • Managed team of direct reports providing technical Service delivery.
  • Managed all deliverables during Windows 7 workstation rollout and flooring buildout project.
  • Supported Project deliverables during BMC remedy to Service Now migrations.
  • Chaired daily Scrum Sprints backlog and provided strategic direction on anticipated business requirements.
  • Liaison App certification (AGILE SDLC) process; Keep up facets using MS Project and Visio.
  • Managed all workflow and technical docs (scope analysis, project closing, lesson learned) in team Wiki/SharePoint and JIRA.
  • Maintained and analyzed all event, problem, change/release procedures and or corrective action using HP Service Center.
  • Installed and configured all Citrix Xen-app client based enterprise applications as required standard LOB.

Confidential, New York, NY

Sr. Business Systems Analyst/Application Support

Responsibilities:

  • Managed and supported Web-based Document Management Repository for Compliance and Vital Rating Records.
  • Lead collaboration on issues/risk analysis, scheduled and adhoc reporting, pre and post QA/UAT, documentation, user provisioning via Windows Active Directory and Oracle based permission tool.

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