SUMMARY:

• Experience in the Agile and Scrum environment as Scrum Master. Experience in managing projects, Business Analysis and Quality Assurance with in - depth knowledge of Software Development Life Cycle (SDLC).
• Proven track record of providing detailed business and functional requirements and solutions for both technical and stakeholder audience; supplemented high performance environment, implemented business processes, and documented front-end and back-end systems.
• Knowledge of different Agile approaches such as XP, Kanban and Crystal
• Experience with Agile techniques such as User Stories, Continuous Integration, Continuous Testing, Pairing and Automated Testing
• Analyze business requirements and system capabilities looking for win-win outcomes
• Experience working in Agile/Scrum project development methodology
• Established best practices for requirements gathering and application validation for large data systems that use SAP
• Developed applications not only to meet user expectations but to enhance user experience
• Detail understanding of different phases of SDLC
• Conducted and organized business and technical design sessions, and JAD sessions
• Strong knowledge of RUP, Rational tools, MS Visio, and MS Project
• Experienced in writing and documenting Use Cases, and other UML diagrams
• Recommended changes to streamline and improve performance of value-added activities and quality of deliverables
• Designed data base and worked on data mapping and data modeling
• Developed Test Cases, Test Plans and involved in User Acceptance Testing (UAT)
• Knowledge of software QA methodologies, tools and processes
• Familiarity with Object Oriented Analysis and Design (OOAD)
• Hands-on experience with manual and automation testing
• Experience as Quality Manager, Functional Tester and Performance Tester
• Possess strong and proven interpersonal skills, positive relationship-building, customer-oriented and expert verbal and written communication skills to address all levels within organization

TECHNICAL SKILLS:

Applications: MS Office - Word, Excel, PowerPoint, Outlook, Access, Project, Visio

Methodologies: Rational Unified Process (RUP), Water Fall Method, Testing Process Design and Implementation and OOAD

Business Analysis: Use Cases, User stories, Requirement Gathering, Analysis, Gap Analysis, Test Cases, Test Plans, Unified Modeling Language (UML), Creating Business Requirement Document (BRD) and Software Requirement Specification (SRS) document

Rational Tools: Rational Rose, Rational Requisite Pro, Clear Quest, Clear Case

Project Management: MS Project, Excel Spread sheets

Testing Tools: WinRunner (7.01), Test Director, Load Runner, SQA, SILK and Manual Testing

Languages: C, C++, SQL, Java

Operating Systems/Platforms: Windows (98/NT/2000), MS Office XP, Mainframe

Databases: Oracle (9i), MS Access, MS SQL Server

Other Tools/Systems: Quality Center, ALM, JIRA, VersionOne, Mantis, Reference Data Manager (RDM)

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:

• To conduct and participate in team scrum activities
• To facilitate Sprint planning sessions
• To facilitate retrospectives, daily stand-up meetings and release planning sessions
• To facilitate sprint demos with customers
• To conduct meetings with the customer to discuss objectives
• To facilitate requirements sessions and manage requirements throughout the implementation
• Translate business requirements to the development, design and QA teams
• To design and develop effective and user-friendly web pages for customer applications
• To ensure that development needs are met throughout the implementation and to address impediments
• To support SIT and CAT testing
• To coordinate defect management
• To run reports at each phase for customer approvals
• To support production releases

Business Analyst

Responsibilities:

• To meet with the customers to discuss their business processes
• To gather scrum team to discuss solutions to customer applications
• To engineer Process Models in order to provide solutions to customers
• To facilitate sprint demos with customers
• To coordinate with Testing team for various testing activities

Business Analyst/Scrum Master

Responsibilities:

• To participate in sprint meetings
• To facilitate daily scrum and retrospective meetings
• To participate in sprint planning with the product owner
• To facilitate in-depth requirements elicitation meetings with SMEs (Subject Matter Experts) in order to come up with user stories
• To provide solutions for customers for their complex business processes
• To engineer Process Models for the development team
• To address impediments by conducting JAD sessions
• To configure IBM RRC tool to manage requirements
• To coordinate testing efforts for the sprints

Scrum Master

Responsibilities:

• Facilitated daily scrum meetings and retrospective meetings
• Participated in sprint planning with the product owner
• Facilitated sprint demo meetings with customers
• Led projects through all phases of SDLC from initiation/planning through the execution or production and on-going maintenance post production
• Facilitated discussions with appropriate leadership and stakeholders to negotiate key decisions related to the triple constraints in order to deliver top quality products
• Served as IT project coordinator to ensure timely execution and communication throughout the project life cycle
• Leveraged business use cases and technical use cases
• Incorporated data models and process flows into requirements documents when appropriate
• Followed enterprise design protocols in order to deliver software and web applications and solutions
• Facilitated JAD sessions with cross-functional groups to obtain detailed requirements and buy-in
• Performed post production verification/validation using SQL queries
• Supported system testing activities by writing and executing test cases using Rational Tools
• Applied Project Management disciplines such as quality, risk, resource, and change management while being accountable for meeting the time and scope of each project
• Translated client's business needs into project requirements, outlined risks and identified opportunities
• Maintained the Project to ensure the project milestones are met and dependencies are tracked .

Business Operations Analyst/Scrum Master

Responsibilities:

• Facilitated daily scrum meetings and retrospective meetings
• Participated in sprint planning with the product owner
• Facilitated sprint demo meetings with customers
• Developed functional expertise at the system level for COD Production Operations, Mainframe, Interface and Reporting
• Performed analysis for major releases and service packs to identify and understand the production operation/business
• Created Operations Procedure documents, utilities, and run books to support flawless operations
• Worked with developers and operations team members to integrate new requirements into existing operations processes
• Supported developers, system analysts and testers to review test results and identify risks associated with system changes
• Audited Supplier Management and Service Level Management process areas
• Familiarized with how these processes are structured and perform operations in the DOE-COD project
• Proposed possible minor, major non-conformances and observations in these process areas and reported them to audit leads

Scrum Master / Business Systems Analyst

Responsibilities:

• Facilitated daily scrum meetings and retrospective meetings
• Participated in sprint planning with the product owner
• Facilitated sprint demo meetings with customers
• Developed Functional Test Cases
• Executed Functional Test cases in Development environment
• Created templates for IT Functional Testing
• Performed the role of a Testing coordinator delegating bugs/ticket items from the Business to IT
• Developed certain portions of the application using Java 6.0
• Created Requirements Traceability Matrix
• Conducted Agile/Scrum project development methodology
• Facilitated daily scrum meetings and retrospective meetings
• Participated in sprint planning with the product owner
• Facilitated sprint demo meetings with customers
• Involved in writing Business requirements in the form of user stories for the development of this project
• Opened Mantis tickets to update reference tables for Partial Loss and Total Loss for the Total Loss scrum team to use these tables to calculate Total Loss
• Updated Reference Data Manager (RDM) tables for the Total Loss scrum team to test the accuracy of the Bayesian equation
• Used Quality Center for creating and testing test cases and test plans
• Participated in the User Acceptance Testing (UAT)
• Depicted As-Is and To-Be business process flow models and performed GAP Analysis
• Attended meetings with the Business and IT groups for the development of this project
• Worked closely with Sr. Business Analysts
• Attended scrum meetings to resolve issues, to discuss changing priorities, future risks and enhancement issues
• Worked as part of a team in documenting the AS-IS CWB Business Process to perform Mapping and Gap Analysis between CWB and Guide Wire
• Performed Analysis and Comparison of the fields in each system
• Completed segments of documentation on FNOL and Administration components of the AS-IS documentation
• Worked with the administrative tools such as Claims Automated Assignment system (CAAS) and Provider Profile in the CWB