SUMMARY

• Confidential is a versatile customer minded certified Product and Project Manager with 25 years of integrated international business, technical, and leadership experience.
• The combined experience includes multi - million dollar profit and loss based budget management delivering ITIL based IT management, software development, cyber security management, and IT infrastructure support within the automotive, industrial, and commercial finance industries.
• Content within the delivery includes digital technology, product engineering, industrial design, manufacturing, business intelligence (BI), and vehicle telematics. Responsibilities have involved managing up to 30 direct reports and projects involving up to 80 team members.
• He has successfully demonstrated the ability to manage multiple projects with a concentration on quality and security using methodologies like Six Sigma, ITIL Foundations, systems monitoring, IT security vulnerability management, and RAD/JAD/Agile/Fastworks.High level adaptable performance has been demonstrated in application development, sustain / operations, and consulting experience in business analysis, data modeling, systems architecture, software development, testing, release management, change management, implementation, and support.
• This experience includes procurement, logistics, vendor management, compliance, and distribution.
• He brings demonstrated international expertise in CAD/ CAM, product life cycle management (PLM), bill of material (BOM) systems business intelligence (BI), infrastructure monitoring, application monitoring, and telephony.

TECHNICAL SKILLS:

• CAD/CAM
• Product Lifecycle Management (PLM) (Teamcenter Enterprise / Engineering)
• Databases (Oracle, SQL, Hadoop)
• Microsoft Office / Project / Visio / Access
• Operating systems (HPUX/Solaris/LINUX/Windows)
• Middleware (Web Logic /Webshsphere)
• Cloud Platforms (IBM IPAS
• VMWARE
• Amazon Web Services-AWS)
• Programming Languages (Python, SQL, JAVA)
• Project Management
• Change/Release/Incident/Problem/Configuration Management
• Business Analyst / Process
• Systems Administration
• Rapid Application Design (RAD) / Joint Application Development (JAD) / Agile
• EDS Systems Life Cycle (SLC)
• GM Systems Development Process (SDP)
• Ford Systems Development Method (SDM)
• Quality Function Deployment (QFD)
• Automotive (Engineering / Manufacturing)
• Banking / Finance
• Information Technology
• Nuclear Power Construction
• Cyber Security Vulnerability Management

PROFESSIONAL EXPERIENCE:

Confidential,Van Buren, MI

Sr Staff Lifecycle Operations Engineer

Responsibilities:

• Manage service strategy for financial services BI operations. Handled IT budget financial and cost of ownership analysis with reporting to executive management. The portfolio management had physical, virtual, cloud, networks, and applications. Cloud was VMWare, IPAS, and Amazon AWS. Assist procurement.
• Manage service design to architect IT roadmap and asset management with availability, capacity, and business continuity planning for Teradata, Pivotal Hadoop, SAP Business Objects, SAS, OBIEE, Qlikview, Spotfire, and Informatica. Used UNIX, LINUX, and Windows.
• Conduct service transition for change and configuration management using ServiceNow.
• Conduct service operations using application and server monitoring with HP Operations Manager and Sitescope. Participated in incident and problem management root cause analysis ( RCA ).
• Identify vulnerabilities through IT technical stack. Tracked application prioritization and dependencies through diagramming of operations and supply chain. Managed access control through user reports following least privilege and separation of duties. Follow data privacy and regulatory compliance of SPI and PCI data. Follow firewall strategy.
• Protect with 1000 monthly patching and maintenance actions among 10 teams for 112 applications. Increased communication productivity 90 percent using Python language. Assist in disaster recovery. Track data backups.
• Detect vulnerabilities using Qualys scans.
• Respond and recover by analyzing vulnerability RCA through CVE and other documentation. Managed risk tolerance through risk decision process. Reduced vulnerabilities from 100,000 to 175 instances. Recorded actions for audits. Provide executive management status reports.
• Manage IT infrastructure projects for data warehouse, BI, and data analytics technology implementation and operational support including server integration.
• Automated financial analysis using SQL and MS Access.
• Architect and lead dashboard development using Agile correlating performance, configuration, change, and incident management. Involved ETL, Qlikview, ServiceNow, and Teradata.

Confidentaial

Product Manager

Responsibilities:

• Manage monitoring tool upgrades providing regular status reports.
• Track software license quantities, allocations, and expenses.
• Work with business units, account software engineering staff, and monitoring product development staff to define monitoring requirements and develop functionality.
• Track operating environment for configuration compatibility and operating integrity.
• Request and review security and vulnerability scans.
• Track network firewall mapping and access rules.

Confidentaial,D etroit, MI

Project Manager

Responsibilities:

• Software sustain operations dashboard application development
• Collaborate with customer and account representatives to define ad document application business requirements.
• Lead international development team to define and document technical requirements, technical design, and database design using MS SQL Enterprise database, C# and HTML programming languages encompassing the GUI, store procedures, database update procedures, and data record update procedures.
• Define electronic data flows for automated database updates.
• Document and execute test cases
• Provide weekly status reports.

Confidential, Pontiac, MI

Responsibilities:

• Migrate infrastructure and application monitoring system from BMC Patrol to HP Operations Manager
• Develop and manage the project plan inclusive of communication plans, integrated WBS, schedules, and resource plans across 24 global business units to migrate infrastructure and application monitoring across 6425 servers and virtual partitions, middleware, and custom monitoring. Virtual partitions included SUN Solaris and VMware. Middleware monitoring included Oracle database, MS SQL database, and WebLogic.
• Compile and confirm requirements through series of workshops with the business units.
• Prepare business case and negotiate software agreement valued at $10 million plus over 5 years.
• Direct technical architecture and engineering to align monitoring platforms to up to 15 preproduction and production environments with an average of 100 monitors per instance pertaining to instrumentation, reporting, and failover / business continuity.
• Provide weekly status reports to management

Confidential, Detroit, MI

• Manage system monitoring development and operations
• • Develop and manage project plans inclusive of communication plans, integrated WBS, schedules, and resource plans for up to 7 concurrent development and implementation projects directly supported by an international staff of 15 people.
• • Develop requirements, solution strategies, and architecture across 12-layer technology taxonomy. Enterprise technologies monitored include server/computer, Network / infrastructure, JAVA / HTTP / HTTPS / Web services, call recording, digital and analog modem, middleware, telephony / PBX / VOIP, database, application.
• • Track monitoring operations performance for 99 integrated applications and technologies across 9 environments.

Confidential, Dearborn, MI

Project Manager

Responsibilities:

• Teamcenter Advanced vehicle Bill of Material (BOM) Development
• ntegrate and Execute project plans across up to three concurrent application releases.
• Manage initial and update application revisions coordinating efforts of 80 people for each release.
• Develop and schedule work activities for application development, infrastructure, and system administration teams.
• Prepare and present change control documentation.
• Prepare and present application architecture encompassing C, JAVA, and XML programming languages.
• Serve as PLM BOM technical SME.
• Document and execute manual and automated tests.

Confidential, Troy, MI

Responsibilities:

• Implement Teamcenter product lifecycle management (PLM) and CAD/CAM systems.• Integrate and manage resource budgets, project plans, and work schedules for 30 people across up to 9 concurrent projects.
• Compile and document product structure and BOM business requirements from six disparate divisions.
• Define user roles and permissions for system security.
• Integrate and execute training and implementation plans for 2100 production users located in ten countries.
• Perform software configuration management.
• Collaborated in the product sales process performing pre- and post-sales duties by architect customer solutions, presenting, demonstrating, supporting, and troubleshooting integrated CAD/CAM and product life cycle management (PLM) solutions. Applications involved were UGNX and Teamcenter.
• Processed software import / export documents for international software distribution.

Confidential, Dearborn, MI

Application Specialist / Technical Manager

Responsibilities:

• CAD/CAM/product lifecycle management (PLM) sales and service
• Managed department globally supporting software products and client-server systems through help desk and on-site visits; packaging, distributing and installing software; and developing product documentation.
• Monitored revenues, expenses, and staff productivity to assure performance consistent with corporate goals for profitability and customer satisfaction. Hired staff, determined staffing assignments, and performed merit evaluations. Managed local ISO9000 quality program. Performed systems administration for computing and network environment.
• Created the business analysis and plan defining scope, staffing requirements, competitive evaluation, and financial forecasts according to corporate objectives. Prepared standard contracts and agreements.
• Processed software import / export documents for international software distribution.
• Testified as lead technical witness in computer related United States Federal anti-trust lawsuit.
• Performed pre- and post-sales duties by presenting, demonstrating, supporting, and troubleshooting integrated CAD/CAM and Data Collector data management systems. CAD/CAM applications involved wire frame, surface, and finite element analysis using PDGS, Medusa, CADDS, and Stresslab software.
• Supported UNIX software development using the FORTRAN and C programming languages.

Confidential, Madison Heights, MI

Structural Designer / Automotive Technical Leader

Responsibilities:

• Nuclear power plant structural and construction analysis / Automotive Body Assembly-Welding Tooling Certification
• Performed structural analysis involving piping, snubber, and building frame. Inspect piping construction.
• Certified correct construction of automotive body assembly-welding tooling and checking fixtures; document construction errors; and certify construction corrections using theodolite electronic optical measuring system.

Confidential, Lake Orion, MI

Toolmaker

Responsibilities:

• Fabricated automotive engine boring transfer machinery and automotive parts conveyor machinery.
• Functions included machinery assembly and operations encompassing drilling, cutting, grinding, welding, and lathe shaping working from engineering drawings.