Senior Technical Program Manager Resume
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New York, NY
SUMMARY:
- Information Technology professional (Certified PMP & Certified Scrum Master) with comprehensive experience across all aspects of Information Technology.
- Proven success as a team leader, leading global, virtual, matrix and direct report teams.
- Broad based experience at startups and large organizations in client facing implementations, vendor integrations, software development lifecycle products, programs and projects and data center infrastructure programs and projects
TECHNICAL SKILLS:
- PMI Best Practices, Agile/Scrum
- ASP.NET, C#, WCF
- Android
- Project Server
- Oracle
- Microsoft CRM
- SQL Server
- Java
- MS Office
PROFESSIONAL EXPERIENCE:
Confidential, New York, NY
Senior Technical Program Manager
Responsibilities:
- Led multiphase program to blockchain enable Broadridge products. Broadridge legacy applications were modified to call REST API’s to store and retrieve data on Hyperledger 1.0 blockchain. Orchestrated modification of 3 Broadridge portals to display data stored on the blockchain
- Managed environments setup for development, QA on internal Broadridge VMs with deployments using Docker containers. Managed environments setup for UAT and PROD environments on AWS with deployments using Docker containers
- Drove infrastructure portion of a project to on board a bank on to BR tax systems - established environments and connectivity setup for DEV, QA, UAT, PROD & DR between bank’s mainframe, Broadridge mainframe, internal Broadridge systems and external connectivity with third party vendor systems to enable the delivery of 1099 and 1042 tax forms to the banks clients
Confidential, GA
Senior Technical Program Manager
Responsibilities:
- Directed client implementations for INVeSHARE’s customers from planning to production rollouts
- Implemented integration of all product service lines between INVeSHARE & external vendors from requirements gathering to production roll out
- Led project teams and managed all activities in program lifecycle associated with high visibility programs & projects that were long-term, across all lines of business using Agile/Scrum
- Orchestrated for all QA efforts across service and product lines
- Spearheaded QA automation by writing a framework using Selenium web driver, Visual Studio & C#
- Managed deliverables to ensure adherence to deadlines and specifications. Monitored and tracked project progress and reported findings to leadership team
- Captured and communicated release and delivery risks and took appropriate actions including scenario planning and alternate execution plans. Clearly identified all execution dependencies - internal and external and tracking to improve delivery and mitigate risk
- Established and drove operational reviews to track against plan of record
- Led end to end project activity traceability to ensure timely delivery of solutions
- Prioritized change management by working with appropriate teams rescheduling activities when priorities changed for business reason
Confidential, Norcross, GA
Technical Project Manager
Responsibilities:
- Managed consolidation of 3 Data Centers as a single Program- developed master program schedule to interact with clients, vendors, circuit providers to ensure deliverables and communicate overall project status to C-level executives
- Planned and executed infrastructure deployments into data centers across all US business units
- Overhauled time tracking to increase resource planning capacity from one week to rolling wave 4 months; developed reports for senior management to track and analyze project metrics, identifying the source of any variances and driving plans to correct
- Identified issues to resolution; identified risks and created strategies to the mitigate .
Confidential,Buckhead, GA
Development Manager
Responsibilities:
- Participated in full RFP process from vendor selection, knowledge transfer and vendor management
- Oversaw SDLC process on core company products from inception to transition
- Researched Dynamics CRM 4.0 and conducted feasibility study for its use by building prototypes
- Engineered software projects in C# and ASP.Net, WCF, SQL 2005 backend and conducted code reviews
- Developed prototypes and participated in pre-Sales demos with the Sales team and prospective clients
- Administered company intranet portal on SharePoint 2007; conducted training on SharePoint 2007
Confidential, Norcross, GA
Software Developer
Responsibilities:
- Acted as the Subject Matter Expert and led a team of contractors (two) to develop an ASP.Net 2.0 mission critical intranet application to manage airport parking systems with Oracle 9i on the backend
- Developed and maintained the Entry Ticketing System and Exit Terminal Software installed at national and international airports written in Visual C++ 6.0 and VB 6.0
