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Project Manager Resume

Minneapolis, MN

TECHNICAL SKILLS:

  • JD Edwards One World & Enterprise One
  • Concur
  • ADP
  • ERP
  • MRP
  • Word
  • Excel
  • Outlook
  • Office
  • Visio
  • PowerPoint
  • PeopleSoft
  • AS400
  • Accorde
  • Stellant (Oracle document management software).

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Project Manager

  • Manage the intake process, the prioritization of all change controls, UAT outcome and approval for production and billing specific to change controls executed on behalf of business operations.
  • Vendor Management.
  • Define scope of projects and construct work plans to fully coordinate all project activities.
  • Determine overall project objectives and success measures and create a plan for monitoring progress against these measures throughout the project.
  • Establish a comprehensive communication plan for updating all project stakeholders and Sr. Leadership throughout each project.
  • Monitor the progress of projects and make adjustments as necessary to ensure successful completion.
  • Review the quality of the work completed with the project team on a regular basis to ensure that project standards are met.
  • Determine operational objectives by studying business functions and gathering information through SME interaction, interviews, and requirements gathering.

Senior IT Business Analyst

  • IT Help Desk Administrator and Subject Matter Expert for PCH (an online web application) doing:
  • Password resets. New account setups. Troubleshooting production issues. Root cause analysis. Desktop support. Account deactivations/reactivations.
  • Collected and wrote up user stories to provide a better description of the users’ goals in using various systems.
  • Confidential Service Manager Change, Incident and Problem Management certified.
  • System testing using Macro Express.
  • Regression analysis.
  • User acceptance testing.
  • Developed training materials before go - live without direct access to an application.
  • Completion of thorough online training for managers on how to use A2D (Access to Data) Data Warehouse to generate reports for measurement of service for our employees.
  • Updated and improved the Episode of Care self-contained database so it could be sent to back to testing and then to production.
  • Traveled to Arizona Call Center to increase productivity of Referral Management Specialists.

Confidential, Minneapolis MN

Supply Officer

  • Direct personnel who receive inventory and issue supplies and equipment.
  • Efficiently plan the logistics for 300 attendees to the annual Fareast Conference in Minneapolis.
  • Implemented the Electronic Drill Management system for the Unit in only 60 days.
  • Provided counsel to leadership, system training to the Unit.
  • Developed a comprehensive Standard Operating Procedure to ensure program success.

Confidential, Hudson, WI

Business Manager (Consultant)

  • Saved valuable time and resources by implementing ADP to streamline the payroll process.
  • Oversaw accounting operations with supervision and direction of accounting staff.
  • Administered benefit programs and direct employment programs.
  • Responsible for annual and long term financial planning.
  • Regulated inventory system of receiving, manufacturing and physical transactions.
  • Managed cash position between credit lines and bank account reconciliations.
  • Accounted for accruing company expenses including pensions, depreciations and amortization.

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