SUMMARY:

• Over 20 years of technical and management experience with skills as a Project manager / program manager, delivery, operations lead and as a front line technical manager.
• Possess extensive experience in Business Analysis, IT Governance, IT Strategy and Management consulting leading multiple enterprise level projects for Federal agencies.
• Expertise in business consulting and process re engineering supporting technology and data, aligning with industry standards in support of Corporate IT strategy.
• Expertise in IT strategic planning, application modernization initiatives and providing solution roadmap.
• Have a thorough understanding of SDLC methodology and possesses skills in requirements gathering and business case development for IT investment portfolios.
• Have extensive experience in SCRUM framework for agile development.

TECHNICAL SKILLS:

Hardware: Sun SPARC 2000, Sun SPARC 5000, COMPAQ &HP Blade Servers

Software: T - SQL, SQL, SQR, PL/SQL, UNIX, Clarity, Windows Server Cognos Power Play and Impromptu,ERWin 3.x, ER Studio, Model Mart, Power Designer 6.x, DBArtisan NetBackup & Data Protector

Databases: Sybase 4.9 to Sybase ASE 12.x, MS SQL Server 6.0 - MS SQL Server 2014, Oracle 7.x, 9i, 10g

Others Tools: Microsoft Office Suite, MS Project, Visio, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Orlando

Program Manager

Responsibilities:

• Led project teams, internal and external, to achieve projects defined milestones and deliverables.
• Conducted stakeholder Joint Application Design (JAD) sessions and facilitated meetings with project teams.
• Provided subject matter expertise to support the modernization of an EHR application to meet new business needs due to the increasing need of sophistication of the existing legacy application and deliver enhanced business and technical capabilities.
• Responsible for other infrastructure projects of setting up of new systems, configuring and migration of applications.
• Worked closely with stakeholders to identify the requirements and mapped a project plan in coordination with the technical team.
• Evaluated and streamlined core IT systems for multiple offices. Retired obsolete apps, established scalable platforms supporting business growth and strengthened information security.
• Built and managed talented teams of business analysts, programmers, developers and other specialists. Coordinating between in-house and application teams and keeping stakeholders informed of progress and milestones.
• Participated in the release planning meetings and worked with the development team to negotiate the minimum viable product (MVP) for delivery based on the recommended phased approach.
• Interfaced with stakeholders to ensure project goals were met and the development team was in compliance with the agency standards and procedures for software development.
• Conducted a thorough analysis of the application in compliance with HIPAA guidelines and provide in depth information and worked with the development team.
• Assisted the Product Owner team to extract key business rules, business drivers and provided recommendations for business process improvements.
• Provided Backlog Overview & Status Reports to communicate the status of the project with the development team, managers and the business stakeholders.

Project Manager / DBA

Responsibilities:

• Interfaced with Program Management Office (PMO) and the Agile Center of Excellence to ensure project goals were met and the development team was in compliance with the agencies standards and procedures for software development (Agile/SCRUM).
• Conducted stakeholder Joint Application Design (JAD) sessions and facilitated meetings with project teams.
• Worked closely with stakeholders to identify the requirements and mapped a project plan in coordination with the technical team.
• Created project plans in accordance with project management framework standards and procedures. Identified ongoing issues and gaps within project plans, in order to eliminate implementation issues.
• Facilitated workshops and worked closely with the business users (Judges, Supervisory Paralegals, and Business Admins) to identify the pain points (process as well as obsolete technologies) in the current legacy system.
• Handled a complex and major data center migration from internal data center to an offshore data center which consisted of many application servers, web & reporting servers tied to the application.
• Interfaced with Program Management Office (PMO) and the Agile Center of Excellence to ensure project goals were met and the development team was in compliance with the agencies standards and procedures for software development (Agile/SCRUM).
• Provided Backlog Overview & Status Reports to communicate the status of the project with the development team managers and the business stakeholders.
• Work as part of an interdisciplinary team to achieve project milestones.
• Functioned as DBA for an end-to-end DB implementation (SQL Server & Oracle Databases), encompassing backend Data warehousing and using Microsoft Reporting Services.
• Managed multiple SQL Server 2005/2008/2012 Database instances hosted on Windows Server 2008 & 2012.
• Managed all aspects of Database Administration including, SQL Performance Tuning, Backup and Recovery, database creation, SAN-Cluster capacity planning and database replication, server monitoring.
• Utilized Management Data Warehouse (MDW) to proactively monitor and report SQL discrepancies based on our SLA agreement - SQL Cluster monitored via external NAGIOS Alerts management tool.
• Worked with developers to optimize several SQL 2008/2012 Stored Procedures to increase application performance.
• Responsible for configuring & setting up local DEV & TEST & UAT environments on several VM Ware servers and correspondingly doing the builds for Production and working with development and CM teams and the client as
• Led the infrastructure database teams involved in Title XIX HealthCare projects for several state accounts, and working with several teams ensuring logical flow of activities from development, implementation and configuration to testing and delivery.
• Assessed all activities, developed a cost baseline and tracked all activities continuously throughout the project lifecycle against forecasted costs.
• Reviewed project planning to include the Application development team to introduce a custom portal for front end Reporting services with Single Sign On.
• Responsible for BI Reports and Data Extracts using Microsoft Reporting Services
• Ensured proper training was provided to end users during transition phase after acceptance of final product.
• Assessed and reviewed team performance, providing constructive feedback for future cycles.
• Coordinated with different teams and resources to complete the objectives
• Provide various Dashboard Reports viz. Weekly & Monthly Status Reports, Minutes Of The Meetings, Earned Value Management Reports on current programs, future opportunities, and issues as needed.