SUMMARY:

• Solutions - oriented project and people management professional with notable success directing a broad range of corporate initiatives while participating in planning and implementation of information-systems solutions in direct support of business objectives.
• Experience in Strategic Planning, Data Center Management, Facilities, property management, Network and Data Systems Telecommunications.
• Demonstrated capacity to implement innovative programs that drive awareness, decrease exposure, and strengthen organizations.
• Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support.
• Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams.
• Developed Requirements, scope and design for my projects
• Developed and implemented project plan.
• Managed project plan, budget, resource alignment, and drove team to complete project on time. Responsible for full project life cycle from initiation through close-out, including managing scope, time, cost quality, communications, risk and procurement.
• Coordinated user testing plan and perform testing functions.
• Managed the implementation.
• Completed Projects on Time and on or under the Budget.

PROFESSIONAL EXPERIENCE:

Confidential, Eagan, MN

Consultant

Responsibilities:

• Real Estate Project Manager Consultant, assisted with planning new 410,000 square foot headquarters facility in Eagan.
• Responsible for adhering to the project management discipline and standards in accordance with the Enterprise Project Lifecycle methodology
• Manage project through the entire life cycle: Initiation, Planning, Execution and Closure
• Responsible for PM related project artifacts (i.e. project plans, issue/risk logs, project financials, status reports, meeting materials, and change log)
• Promote common understanding of project timelines, milestones, and reporting in order to align project stakeholders and team members
• Provide leadership to diagnose and overcome issues and risks and facilitate the resolution to ensure adherence to project scope, schedule, and budget
• Manage project financials and provide monthly reporting to project stakeholders and project leadership
• Manage either multiple medium sized projects or one large project
• Support continuous improvement efforts
• Prepare materials for Executive review
• Ability to manage projects utilizing multiple methodologies (i.e. Release, Waterfall, Agile)

Senior Program Manager

Responsibilities:

• Utilize both Waterfall and Agile project management processes
• Negotiate effectively for key resources, screen and select team members.
• Develop a project plan using standard project management tools, i.e. MS Project or Jira
• Manage project risk factors and reports the same to client management.
• Track resources and assure deliverables are met.
• Develop and implement communication plan.
• Provide team building and mentoring.
• Report project progress to project sponsors and executive management.
• Manage change and risk through the project life cycle.
• Knowledge transfer and project postmortem for lessons learned and improving best practices.
• Spearheaded executive program review meetings with key stakeholders (internal and external) to ensure expectations were accomplished.
• Created and executed project charters, project plans, scope, objectives, business requirement documents, project timeline, statements of work, risk management plans, change management plans, and revised them as appropriate to meet approved change requests. Utilized Agile methodology which included 2 week sprints, backlog management, weekly status meetings, and lessons learned.

Independent Consultant

Responsibilities:

• Increased network reliability by designing and building a redundant and more reliable network at Key locations.
• Developed scope and design for network reinforcement.
• Developed and implemented project plan.
• Managed project plan, budget, resource alignment, and drove team to complete project on time. Responsible for full project life cycle from initiation through close-out, including managing scope, time, cost quality, communications, risk and procurement.
• Coordinated user acceptance test (UAT) plan and perform testing function for new network.
• Managed the implementation.
• Completed Project on Time and on Budget.
• Coordinated large network implementations
• Developed project plans specifying goals, strategy, scheduling, identifying risks, contingency plans, and allocation of available resources.
• Designed and developed communication material to users on the new environment and personally met with every user to verify their satisfaction and assist with any questions for the corporate move.
• Led the vendor selection phase of the new financial reporting system implementation.

Confidential, Minneapolis-St. Paul, MN

Senior Project Manager

Responsibilities:

• Managed an Oracle System Migration Recovery by running a large Command Center.
• Conducted root cause analysis and developed a plan to mitigate the problem, completed migration successfully for 1600 servers.
• Between November 2014 and May 2015, I took time off to assist a family member through Confidential and another family member in the hospital for a lengthy stay.

Senior Project Manager

Responsibilities:

• Brought in for a short project to conduct an assessment to determine if Merrill could implement new data centers in Europe within 60 days. Prepared plan and executed project successfully.
• Negotiate effectively for key resources, screen and select team members.
• Develop a project plan using standard project management tools, i.e. MS Project or Jira
• Manage project risk factors and reports the same to client management.
• Track resources and assure deliverables are met.
• Develop and implement communication plan.
• Provide team building and mentoring.
• Report project progress to project sponsors and executive management.
• Manage change and risk through the project life cycle.
• Knowledge transfer and project postmortem for lessons learned and improving best practices.
• Managed RE-IP project affecting 79 locations in 21 states to provide a more secure network.
• Spearheaded executive program review meetings with key stakeholders (internal and external) to ensure expectations were accomplished.

Senior Infrastructure Project Manager

Responsibilities:

• Develop RFPs, conduct feasibility studies or produce cost justifications.
• Develop, track, and maintain budget actual to plan.
• Negotiate effectively for key resources, screen and select team members.
• Develop a project plan using standard project management tools, i.e. MS Project or Jira
• Manage project risk factors and reports the same to client management.
• Track resources and assure deliverables are met.
• Develop and implement communication plan.
• Provide team building and mentoring.
• Report project progress to project sponsors and executive management.
• Manage change and risk through the project life cycle.
• Knowledge transfer and project postmortem for lessons learned and improving best practices.
• Managed RE-IP security project affecting 9 locations in 6states to provide a more secure network.
• Spearheaded executive program review meetings with key stakeholders (internal and external) to ensure expectations were accomplished.
• Utilize both NPI Waterfall and Agile management processes
• Implemented new MPLS network to 79 locations saving $1.5 million annually. Responsible for vendor and internal staff during the migration. Utilized Critical Path and Agile Methodologies.
• Implemented SIP network in 30 locations.
• Implemented new 200,000 square foot office building in Los Angeles with a new data center.
• Managed rollout of Cisco Call Manager.
• Implemented Inform cast for emergency notifications to employees

Sr Program/Project Manager

Responsibilities:

• Managed project plans and resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.
• Built project plans in MS Project and tracked progress through both PlanView and Daptiv tools.
• Deep experience managing various project plans and identifying risks and dependencies across programs/projects. Set up and managed a SaaS solution (Innotas) for project tracking, resource supply/demand management and planning. Innotas is a SaaS competitor to MS Project Server.
• Oversaw the implementation of the new Cisco UCC IP Voice System including 14500 stations and 30 locations. Project completed on schedule and below budget. Overall project responsibility included CPM, Scrum, and Agile, risk management, project scoping and implementation.
• Managed new POS system rollout.
• Implemented Cisco 911 First Responder System.
• Implemented new dictation services for 1220 physicians using VM Ware
• Managed the Epic implementation.
• Deployment manager for server virtualization project.
• Completed major server builds with IBM server blades.
• DevOps within a Microsoft-centric environment (NET, C#, ASPX, IIS, SQL Server, AD, Azure, TFS), plus JIRA, Octopus, Bamboo, and Git. As part of the PMO, utilized Daptiv EPM to manage a mixture of Waterfall/Agile/DevOps techniques. Perform program management duties include project approvals and setup with Program Manager, plus upper management reporting.

Infrastructure Senior Manager

Responsibilities:

• Completed major data center expansion and consolidation project, closed two data centers and combined them into one center in Minneapolis.
• Completed major server builds with IBM server blades.
• Implemented E911 system first responder.
• Managed the VM Ware virtual program.
• Directed $1 million server virtualization and SAN expansion project.
• Evaluated designs and oversaw expansion and redesign of primary data center power and cooling needs. Increased systems stability and reduced downtime by implementing controls and best practices in the primary data center hosting. Turnaround efforts resulted in total data center failures being transformed into uninterrupted operation through 4 major power failures in the course of a single summer.
• Managed the company infrastructure, network, telecommunications, help desk, IT security, DBA and computer systems data center.
• Implemented a disaster recovery program and completed the recovery test with SunGard Service.
• Completed new network and telecommunications systems implementation using Avaya 8700 MPLS and VOIP. Implemented Witness call recording system, CTI, SMDR, and CDR systems for 1000 users in 6 locations throughout the US.
• Completed virtualization with Compellent VM Ware.
• Implemented SharePoint, SSRS, Orion, SAS70 Comvault and Citrix.
• Implemented change management and change control using Share Point.
• Built and implemented a configuration management database (CMDB). Led this initiative and once the CMDB was built and implemented, responsible for the day-to-day operations.
• Worked closely with business and technical groups, coordinating and leading all phases of project life cycles. Compiled requirements, coordinated schedules, and oversaw projects to final implementation.
• Managed the Citrix terminal server implementation and implemented Citrix for remote users and systems; included Vista upgrades for some locations.
• Redesigned and implemented additional fiber switch fabric to provide redundancy and scalable expansion for SAN attached blade servers. Redeployed and expanded IBM blade center hosting 96 blade servers. Managed deployment and maintenance of 80TB Compellent SAN.
• Oversaw the relocation of the corporate office from California to Minnesota.

Project Manager and Developer

Responsibilities:

• Developed data and voice applications for CTI and speech programs using Oracle Linux, Java, XML and VXML SQL.
• Developed E911 system for customers that were using our phone system providing building address and specific location.
• Managed complex customer phone, data and network installations.
• Implemented MPLS for data and voice services CMS VRU and CDR.
• Managed and implemented the installation of emergency communications and data systems for several large Universities and Hospitals.