SUMMARY:

• Experienced and detailed Analyst seeking a position with a company that allows utilization of my educational training and experience while providing an opportunity for personal and professional growth.

TECHNICAL SKILLS:

• SAP ERP
• SAP CRM
• Concur
• PeopleSoft Financials
• MS Dynamic
• Salesforce
• VMware workstation
• SnagIt 10
• Blackbaud CRM
• JIRA
• BI Info view
• ODS Reporting
• GMP
• Implementation
• Document Control
• MS Office Suite
• MS Project
• Visio
• Publisher
• Outlook
• Manual Software Testing
• VBA
• SQL
• Crystal Reporting
• SharePoint
• SAS
• Teradata SQL Assistant
• FLEX application suite
• CARS IS
• COMET
• Contractsphere application
• HTML
• CICS
• Lotus Notes
• TSO/ISPF
• Windows
• Data Analysis
• Data Validation
• Quality Assurance
• Regulatory Affairs
• Risk Management
• Cross - functional Team
• Metrics
• Root Cause Analysis
• Mede Analytics and C+

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Coordinator

Responsibilities:

• Research and query set find inventory tool for required medical sets for upcoming surgeries.
• Transfer medical sets into new and existing surgery number and update SAP database.
• Notify sales teams and customer service with updates and other inquiries.
• Assist the sales reps with scheduling courier service for equipment pickup and delivery.
• Manage and organize communications in group email box to prevent backlog in set finding requests and inquiries.
• Prepare report analysis producing comprehensive visual and document specific for departmental projects.

Confidential

ERP Analyst

Responsibilities:

• Maintained Finance vendor master database in preparation for the SAP ERP implementation.
• Extracted and analyzed data from the legacy system prior to SAP upload.
• Used Pivot tables, VLookup and other formulas to audit data for accuracy and prepare summary reports, spreadsheets and charts based on analysis of data from multiple sources.

Confidential

Business Analyst/Project Coordinator

Responsibilities:

• Set up new vendors and answered questions of the customers, vendors, and sales personnel regarding the various programs.
• Utilized PeopleSoft Financials to research and confirm payment details and submitted manual check requests to cover outstanding vendor payments.
• Identified critical issues, which had an adverse impact on the quarterly budget, conducted research to determine the root cause and implemented processes to prevent future incidents.
• Facilitated bi - weekly meetings with Dell, Confidential and Mettler-Teledo representatives to ensure vendor hardware programs ran efficiently.
• Cleared outstanding vendor payments from the weekly exception list.
• Managed a large amount of emails and organized communications effectively in order to prevent backlogs.

Confidential

Project Manager

Responsibilities:

• Coordinated with Merck’s IT staff and business groups to gather information to fulfill client’s SDLC requirements for decommissioning and disentanglement of the systems no longer in use by site.
• Wrote decommissioning documents following specific guidelines and supported the final storage documentation.
• Performed risk management planning, risk identification and migration planning.
• Reported to the IT leadership team and site project manager via IT Registry spreadsheet, project plan, weekly update meeting and weekly status report.

Confidential

Operations Specialist

Responsibilities:

• Created, updated and ran reports to assist management with tracking the performance of fundraising staff members.
• Pulled data from various applications, company database and company files in Business Intelligence (BI).
• Prioritized ticket request in JIRA and created priority report for bi-monthly status meeting.
• Liaison between IT and Gift Planning team members.

Confidential

Quality Assurance Coordinator

Responsibilities:

• Ensured department SOPs adhered with Corporate Policies, Corporate Procedures, and regulatory expectations.
• Issued change control packages and worked with change owners to facilitate completion.
• Updated and created customer component and product specifications.
• Performed routine procedure reviews for compliance.
• Compiled monthly facility quality metrics and assembled data in excel and PowerPoint.

Confidential

Data Analyst

Responsibilities:

• Analyzed and resolved large volumes of customer related errors for daily and weekly reporting.
• Worked closely with other Analysts to resolve critical outstanding line errors to reduce large dollar amounts and multiple lines.

Confidential

Business Analyst

Responsibilities:

• Created product and small business reports using Excel, PowerPoint and SQL to query FedEx’s MarketView and EDW Production Databases to monitor customers, volume, and revenue. .
• Managed the new customer on boarding process, billing inquiries and adjustments, known shipper validation, and ad hoc product analysis and monitoring as needed.
• Worked with International Sales and other internal organizations on a daily basis.

Confidential

Data Management Analyst

Responsibilities:

• Imported raw data to create ad-hoc reporting in Excel for senior management.

Data Analyst

Responsibilities:

• Designed, built and published summary reports to sales and marketing management.
• Supported multiple stakeholders to communicate data trends and provided market-specific reports.

Confidential

Data Analyst

Responsibilities:

• Collaborated with cross-functional teams of marketing managers, analysts, sales representatives, technical developers and project managers in the data management of the Surgeon on-boarding project to ensure imaging center data and surgeon preferences are transferred from the SAP master to the CRM online system.
• Updated surgeon preferences and imaging center data reports and contacted marketing, sales and surgeon office to inquire about missing data.

Confidential

Business Process Analyst

Responsibilities:

• Collaborated with cross-functional teams of business partners, analysts, technical developers and project managers in the full lifecycle of data project analysis to ensure integration of all order processing and inventory management systems.
• Worked with project manager to coordinate the test phases for projects related to the implementation of International Paper’s legacy order system conversion to SAP applications.

Confidential

Data Analyst

Responsibilities:

• Served as liaison between development team and business units to maintain inventory control.
• Analyzed data using SQL, Excel, and Access to insure proper inventory reporting.
• Provided on-call customer support to order processing system users by performing diagnostics and troubleshooting of system issues.

Inventory Analyst

Responsibilities:

• Identified and resolved inventory issues for all facilities and maintained problem logs. .
• Monitored and audited system inventory report to ensure system synchronization and smooth transition data to the SAP system.