SUMMARY:

• Over 7 years’ experience in software analysis and administration, deploying and implementation of business applications for sales and distribution, financial, insurance and telecom verticals.
• Expertise as Deployment Manager in handling production environment releases and release management activities and procedures for deployment in UAT, production and all other environment.
• Over 7 years’ experience in release management and production deployment/management support.
• Excellent deployment management skills for deployment and environment management architecture and process creation.
• Experienced in financial, mortgage lending, sales, CRM and Salesforce.com applications and integration.
• Good experience in managing Hudson continuous integration and managing software configuration management dashboard for user management, annual Confidential reviews, bi - annual application reviews, CVS to SVN repository migration, SVN repository management by branching and tagging.
• Experienced in high level automation projects for different work phases project and Lead Manager position to push code to production followed by Confidential and testing coordination for end to end deployment process.
• Strong experienced in documentation and managing entire SDLC and release process.
• Experienced in performing Project Manager organization support experience during releases as a specialized skill.
• Strong experience in establishing Continuous Integration practices and standards for Confidential, setup Jenkins Server and building jobs to provide continuous automated builds based on polling GIT source control system during day and periodic scheduled builds overnight to support development needs using Jenkins.
• Good experience in managing AWS code deploys to automate deployments to any instance.
• Excellent analytical and logical programming skills with good understanding Confidential conceptual level.

TECHNICAL SKILLS:

Operating Systems: Windows, Linux, Shell and Solaris.

Configuration Management: Rational ClearCase, CVS, PVCS, Perforce and VSS.

Continuous Build Integration: Hudson, Jenkins, Bamboo, Chef and AWS.

Defect Tracking Tools: JIRA, Bugzilla, HP Quality and Sm9.

Scripting/Markup Languages: Perl, Python, Shell (Bash), PowerShell Scripting and UNIX.

Web Technologies: Java (JDK 1.3.1 and JSDK 2.0), Servlets, JSP, XML and .NET.

Web/App Servers: Apache Tomcat, WebLogic 10x/8x, WebSphere 6x and Tibco (MW).

Databases/Microsoft Technologies: MS SQL Server, Oracle 11g, Siebel Systems, DB2, PL/TFS and SharePoint.

EXPERIENCE:

Confidential, Glendale, CA

Release Manager

Responsibilities:

• Work as a Release Manager Confidential Disney Parks and Resorts Digital in managing continuous integration continuous improvement pipeline.
• Use Agile to work with Developers, Execs, PM's and QA to assure highest quality deliveries to websites on a bi-weekly schedule.
• Implement and manage release process for code through development, test and production environments and lead effort of defining IT strategic direction for release management tools.
• Interface and communicate with Test Managers, Dev Managers, IT ops and PMO on daily basis and provide reporting on daily basis to CTO and CIO as well as business management.
• Use ServiceNow for workflow automation and procedural SCM document sharing and Jira for service desk.
• Organize and schedule meetings for ship calls with VP and CCB calls and go/no go review calls day to day basis.
• Responsible for IT release calendar scheduling and coordination and conduct release readiness reviews and business go/no go reviews, produce deployment run books and implementation plans for new projects.
• Transition stage of resources to continue project with new development process.
• Deploy and configure internal built applications across Windows Server including ASP.NET, WCF, Websites, Rest API’s and Informatica.
• Install IIS and ASP.NET modules on Windows Server 2012 or Windows 8 Holding admin access for Server Manager.
• Configure data source connection strings and work on various deployment and modules types for Java, .NET core applications, AWS Clouds based application deployments. Example: Bamboo and Jenkins deployments and framework dependent deployment, SCD deployments and AWS clouds based application deployments, IIS configurations.
• Monitor and coordinate software releases involving WDPRO and internal partners like GBTS, DVC and DCL.
• Insure proper communications between WDPRO project teams and resources with these divisions to leverage source system knowledge as well as consistent results.
• Coordinate WDPRO responsibilities involved in composite releases and other shared efforts.
• Escalate issues or problems to appropriate stakeholders, people and leadership.
• Create release plans for yearly sprint plans.
• Work as RM following Agile methodology for enterprise release multi project for phase one, two and three stages and fast release speed to market.
• Demonstrate effective leadership and analytical skills.
• Deploy 45 different application code on all environments on all servers globally by using various tools like Jenkins, Octopus Deploy, Bamboo and Electric Cloud based on changes approvals.
• Perform global deploys for release for both nap7 (USA) and Shanghai Servers.
• Execute release steps and coordinated release process for internal WDPRO teams, managed exception release and approvals for release activities and insure complete documentation.
• Run release for all lower and production environments for almost 45 different application with various deployment tools Jenkins and Bamboo and updated to teams and worked with System Engineers to resolve issue.
• Insure proper communication of scheduled and upcoming outages that may impact WDPRO applications and acted as single point of contact between WDPRO and external partners and coordinated their mitigation across multiple teams, including organizing resources for validation tasks.
• Perform deployments on Jenkins and Bamboo Tools integrated with source control tools like GIT.
• Work on refresh up to date in all lower and higher environments for stage, soft launch ( Confidential ), shadow Confidential and production environments.
• Automate code deployments with AWS tool for all instance to eliminate need for error prone manual operations while manual deployments that helped in minimize downtime for all code deployments for all environments.
• Manage centralized control in AWS code deploy for easily launch and tracked status of deployment where have admin access.
• Integrate auto scaling with AWS scaling integration to keep applications up to date in dynamically changing infrastructure.
• Monitor performance of applications on production environments with monitor.
• Coordinate WDPRO responsibilities involved in composite releases and other shared efforts.
• Execute release steps and coordinated release process for internal WDPRO teams, manage exception release, approvals for release activities and insure complete documentation.
• Gather metrics and facilitated meetings to review, analyze and plan for improvements on sites.
• Manage updates to code pipeline daily basis and track defects accordingly.
• Implement a new pipeline for one of many brands operating on "off-week" of current bi-weekly cycle.
• Work on two CICD pipelines with overlapping personnel with dependencies between two and more to come.

Confidential, Dallas, TX

Lead Release Manager

Responsibilities:

• Worked in high level customer care and billing projects, where maintained Confidential services and their environment deployments by both auto and manual deployments.
• Performed release management responsibilities and acted as coordinator for many teams to give client successful environment management plans.
• Worked for process of Agile methodologies and presented deployment and release process in environment team release management.
• Created process for release management and presented with approvals of release management process.
• Met with application owners/stakeholders regarding each application to agree on release and deployment plans.
• Worked for process of Agile methodologies and presented deployment and release process in environment team release management.
• Automated code deployments with AWS tool for all instance to eliminate need for error prone manual operations while manual deployments that helped in minimize downtime for all code deployments for all environments.
• Involved in application logs review for approvals and reviewing logs and errors and informing application team (debugging the issues) and failed during the deployment process.
• Worked directly with stakeholders to get new updated and upcoming year release calendar and coordinate accordingly with the teams to take it till success full deployments.
• Managed all aspects of end to end deployment process.
• Provided management reports on release progress for all release street lower environments and production street environments and acted as coordinator for production deployments.

Confidential, San Diego, CA

Lead Build and Release Manager

Responsibilities:

• Worked in high-complexity customer facing projects, enhancements and maintenance releases.
• Transitioned and trained offshore and onsite resources.24/7 support for deployment or coordination.
• Met customer requirements and worked close to customer.
• Involved in Jenkins/Hudson continuous integration server installation, configuration, design and administration, plus experience in automated deployments on AID tool and performing deployments 24/7 support.
• Automated continuous integration builds, nightly builds, deployments and unit tests across multiple different environments (DEV, QA, training and production) each constituting different types of servers (DB, app and web) and different number of servers of each type (for load balancing and such) using TFS Build, PowerShell, XML, MS Build and MS Deploy.
• Worked on .NET application servers for IIS configuration deployments and manual deployments on IIS.
• Deployed coordination with other application teams, QA team, HD team, tools team and management team.
• Handled releases with no impact to production services and operations and no room for errors always.
• Met with application owners/stakeholders regarding each application to agree on release and deployment plans.
• Worked as a single RTP point of contact for payment processing consumer application track.
• Acted as a Technical Lead-Release Engineer for all enhancement and maintenance releases for payment processing system application.
• Prepared production release migration plan (cutover plan) in identifying order and precedence of steps by working with SA, NOC and Dev teams, also identified steps that can be done in parallel thereby significantly reducing the cutover timelines.
• Communicated release activities and timelines with BA, QA, SA (UNIX/J2EE) and network operations center and application development teams.
• Conducted lessons learned sessions after each release completion and noted deviations, risks and issues related to new or changed service and take necessary corrective action.
• Coordinated quarterly re-bases lining efforts for pre-production database sync-ups.
• Participated in full release project life cycle which involves deployments in various environments like QA/UAT/TRAIN/STG/ Confidential .
• Coordinated multiple parallel releases and handled many instance refreshes with clear and comprehensive release and deployment plans.

Confidential, San Ramon, CA

Team Lead Release Management

Responsibilities:

• Worked as onsite coordinator for deployment and release management activities.
• Managed 4 onsite resource and 3 offshore resources.
• Worked on call 24/7 within support environment on weekly basis.
• Looked after day to day release management activities.
• Involved in client interactions and coordination with various IVR application owners.
• Involved in requirement gathering and requirement analysis related to different IVR applications.
• Prepared release management documents and got singed off from various stakeholders.
• Managed production deployment activities.
• Worked in Confidential Servers deployment and supported all lower testing Confidential Usability testing, ST, UAT, Confidential, RTS and Confidential Confidential .
• Provided well-written documentation and serve as technical contact on projects supported by group.
• Documentation and Service Management Process: Documented all procedures as encountered during incident mitigation continuously improving and expanding knowledge base of run book.
• Provided database operational support for application development services.
• Worked as a Tools Team Admin and supported tools applications (for issues and enhancement) and supported application teams during deployments. This includes both offshore and onsite team.
• Troubleshot database issues and worked on call 24/7 within support environment on weekly basis.

Confidential, Durham, NC

Release Management/Deployment Coordinate Lead Engineer

Responsibilities:

• Worked with other IT resource groups to create and implement platform for new technologies.
• Represented team Confidential organizational meetings involving data center operations release management.
• Documented procedures as encountered during daily incident mitigation and maintain AutoSys batch flows.
• Followed detailed release scripts in UNIX, Informatica, Windows, WebSphere, DB2 and other environments to support code refreshes in the tiers of Confidential Technology.
• Provided well-written documentation and served as technical contact on projects supported by group.
• Represented team Confidential various organizational meetings related to release management, as it pertains to data center operations functions.
• Documentation and Service Management Processes: Documented all procedures as encountered during incident mitigation continuously improving and expanding the knowledge base of run book.
• Followed ITL service management standards by submitting proper incident, problem, service requests and change requests through central Maximo System.
• Worked on existing service requests to assist 24/7 operations in maintaining a high up time standard for all environments.

Confidential

Release Engineer

Responsibilities:

• Involved in database design and development.
• Involved in designing, coding and debugging of module.
• Developed Stored Procedures and Functions using PL/SQL for complex updates.
• Wrote database triggers for audit and data validation.
• Designed entity-relationship model and normalized database.
• Conducted re-sizing of data files and managed table spaces and data files.
• Involved in implementation and training to the staff.
• Performed analysis, database design and development.
• Used advanced SQL and PL/SQL techniques to improve process performance.