OBJECTIVE:

Seeking a Senior IT Leadership position that provides an opportunity to manage and drive enterprise strategies, transformations, architecture and large - scale software development/transformational teams or programs. A unique blend of Architecture, Technology & Delivery experience.

SUMMARY:

• About 18+ years of proven experience enabling business strategies with IT capabilities by architecting, designing and delivering enterprise level mission critical solutions.
• Well versed IT Leader in different technologies, architectures and business environments.
• Worked with C-Level executives to define, plan and execute corporate IT strategies aligned with business goals.
• Strategic thinker with the ability to develop vision, roadmap, business case and communicate/influence key stakeholders as well as evangelize causes for action.
• Experience in defining and driving Digital, DevOps, integration and Legacy modernization strategies at large enterprises.
• Widely experienced in directing and managing multicultural, interdisciplinary and geographically dispersed teams. Specialized in global project delivery with offshore and onsite teams.
• Experienced in setting up Global/Distributed shared services for Multi-National Company with heavy presence in Europe (Switzerland, France, Italy), Singapore and India.
• Ideate, sell and mature technology services with significant business/IT delivery benefits.
• Experienced in studying, managing emerging technologies and their alignment to the customer needs.
• Experience setting up innovation team and driving the results successfully.
• Experience in industry verticals that include Luxury Retail, Hospitality, Casino Gaming, High-tech and product development etc.
• Significant experience with leading & managing large-scale RFI/RFP and vendor evaluation.
• Managed technical and non-technical teams through all phases of complex IT rollouts, including cost-benefit analysis, ROI Justification, solution designing, vendor selection, development and delivery of programs/projects.
• Honored with several awards for best team player, Best Manager of the year, CIO Bronze award for significant cost savings and ROI through strategic thinking, innovation and Rapid Delivery.

KEY STRENGTHS

• Business IT Alignment
• Marketing Analytics
• Enterprise Architecture
• Organizational Change Management
• Emerging Technologies and Innovation.
• Enterprise Modernization & Digital Transformation
• Large Program Delivery
• Global Shared Services
• Application Integrations

TECHNICAL SKILLS:

Data Management: Google Big Data, Google Analytics, Hadoop, Apache Spark, Kafka

Programming: Java, MS .Net, SQL, Python, Knowledge on Scala 2.12

BI Tools: Tibco Spotfire, Tableau, Qlikview, Crystal reports

B2B and EAI: TIBCO, WebMethods 6.0/4.6, Adaptors: RosettaNet, EDIINT, AS1

XML and EDI: XML (DTD and Schema), XSLT, RNIF, ANSI X12, EDIFACT standards

Operating Systems: AS400 V7R1/V6R1, HP UNIX, Linux, Windows Servers

Project Management: MS Project, MS Enterprise Portfolio Manager (EPM), HP PPM, Jira

Business Applications: ACSC, Table Manager, Social Safe Guard, Slots Management, Anti Money Laundering(AML), LMS, Opera, Infinium HR & Finance, SAP FI/MM, Oracle 11i WMS, RedPrairie, JDA E3, Kronos, IG POS, Adobe AEM

Infrastructure Knowledge: Good knowledge in system architecture involving HA, load balancing, reverse proxy(bluecoat), F5, IBM Systems such as Power7, FHA, MMx series, BRMS and DS8k, 5k Storage systems. Good understanding in Network infrastructure (LAN/WAN), Network & End-point management, DMZ, Checkpoint Firewall rule configurations.

PROFESSIONAL EXPERIENCE:

Confidential

Architect and Program/Project Manager

Responsibilities:

• Responsible for defining technology roadmap, identifying and implementing eCommerce and Digital Marketing solutions to improve customer experience and engagement.
• Responsible for architecting and delivering Digital Transformation programs and projects within the Marketing.
• Responsible for architecting Digital Management Platform (DMP) and Data Lake, synchronizing all digital channels, capturing digital footprint of non-member/members and capture preferences and distributing impactful marketing campaigns.
• Work closely with C-Level leaders to understand business strategy and map into solutions to improve revenue, gain market share and reduce operational cost.
• Designed and implemented 100+ marketing campaigns which resulted improving revenue and NPS scopes.
• Architected Smart Nation (digital transformation) program to gain market share, drive incremental trip frequency, enable self-service customer transactions to reduce operational cost.

Confidential

Associate Director, Application Delivery

Responsibilities:

• Responsible for defining, building and rolling out multiple technology practices - DevOps Automation Testing, Digital and Cloud in support of flexible staffing and modern engineering transformation.
• Built application team from the ground up and made it operational with a continuous focus on business alignment, organizational demand for cheaper, faster, better IT services to Business.
• Improved customer engagement, resource management, vendor management processes, working closely with contracts, legal, front office leads and other IT stakeholders. Aligned with global IT strategy.
• Developed a successful charter that aligns with business and IT stakeholder vision and engagement models adding significant value in developing right product strategies.
• Drive speed, agility and innovation within the group.
• Identify project dependencies, significant risks within the portfolio, defined mitigation plan and monitor.
• Support about $1.4B portfolio of business initiatives.

Confidential

Global IT Manager, Application Delivery and Support.

Responsibilities:

• Responsible for building and managing enterprise machine critical applications for managing Marketing and Supply Chain departments. Responsible for delivering high-quality, high-availability, scalable & fit-for-purpose business technology solutions underpinning DFS’ retail & back-office operations.
• Managed a team of 40+ outsourced vendor resources delivering end-to-end IT services delivery for the Global user base of 3000 across 15 countries, 10 time-zones and 400+ retail outlets worldwide.
• Responsible for managing an operating budget of $6.5m+, monthly financial tracking, and monthly accrual identification and tracking.
• Responsible for IT strategic planning and implementing an overhaul of ageing application platforms underpinning the retailer's global supply chain to ensure the applications remain fit-for-use, stable, reliable and scalable.
• Provides expert problem management support to complex, high impact issues and ensures root-cause analysis is conducted and corrective actions implemented to improve application reliability and availability.
• Responsible for Disaster recovery, Business continuity planning, audit compliance.
• Responsible for IT Service Delivery Management, Change Advisory Board globally. Drive continuous improvement in PMO & Service Delivery model aligning with business strategy, evolving systems strategy, IS roadmap and IT strategy.
• Oversees integration of all service delivery units and constantly improves the quality and inter-working of the whole ‘virtual’ service team, including 3rd party service providers and suppliers to ensure a seamless end-to-end delivery of service for business units.

Confidential

Application Manager

Responsibilities:

• Responsible for architecture and delivery of Enterprise Application Integrations, B2B Automation, SAP Logistics implementation, Microsoft.NET, MS SharePoint, Merges and Acquisition.
• Implemented a technology steering committee to oversee IT spend across business units by providing increase alignment of IT with overall business strategic goals and increase efficiencies in costs, resources and scheduling through normalizing the demand cycle.
• Built a future state of enterprise architecture framework for B2B and EAI applications.
• Defined integration architecture for SAP and non-sap applications.
• Managed and mentored an IT team of 20+ professionals including Development Leads, Consultants and Subcontractors.
• Effectively executed 6 to 10 simultaneously active projects and completed them on time, within the budget. Widely used PRINCE2 project management methodologies.
• Managed service delivery team and engaged business stakeholders for operations support incident and change management via Remedy application.
• Decreased the problem resolution cycle time by 60% in a 24x7 operations environment.
• Developed application dashboards to view IT service levels in real time to business stakeholders.
• Assist HOD in Business IT Alignment (BITA) and preparing Capex, budget planning and controlling.

Confidential

Solution Architect and IT Manager

Responsibilities:

• Solution Architect and IT manager for developing web-centric supply chain management software suite (i-Suite: logistics, transportation, accounting, billing and CRM) to support Agilent Asia Regional distribution centre.
• Architect for integration with Oracle 11i ERP and 3rd party integrations, RF gun application, label server integration etc.
• A key contributor to Oracle 11i ERP implementation for order management, forecast management, warehouse management, 3PLco-location inventory mgmt.
• Architect for secured database replications using SOA architecture among 3PL HUBs in different countries. Developed interfaces between Oracle 11i and i-Suite using distributed queries.
• Implemented order to cash integration using RosettaNet and XML standards.
• Managed pool of developers and contractors. Contract reviews; manage the departmental budget and setting yearly MBO targets and appraisals.

Confidential

Architect and Project Lead

Responsibilities:

• Solution Architect and Onsite Project lead for designing and developing Accounting software as per client: Maharashtra government requirements in order to manage World Bank funds.
• Designed and normalized Oracle database schema, enforcing integrity constraints, optimized database.
• Developed stored procedures, PL/SQL blocks for core modules of the accounting application.
• Developed development framework, core modules in VB, ASP web-pages, crystal reports for KPI reports and graphs. Worked on, Novell Netware basic administration, Windows NT, PC troubleshooting, QA/PROD environment setup at the client location.

Confidential

Software Developer

Responsibilities:

• Gathering requirements, writing technical design specifications, database designing, SQL/PLSQL. Performed stress/load test under the company’s prescribed standards.