SUMMARY:

Possess a unique set of financial management and information technology skills producing solutions that consistently achieve profitable results. Excel at strategic planning, implementation, productivity enhancements, and process improvements to maximize productivity and increase efficiency. Proven program management skills used to develop and motivate teams to produce results and often surpass corporate goals in any industry.

CORE COMPETENCIES:

• Project Management Methodology
• Portfolio Management
• Program Development and Execution
• Strategic Planning
• Business Solutions
• Capital Expenditure Planning
• Governance, Risk and Compliance
• Leadership
• Mentoring and Coaching
• Epic and Cerner EMR
• Corporate Policy and Standards
• Supplier Management and Relations
• Contract Review and Negotiations
• Financial Analysis and Modeling
• IT Audit and Mitigation Planning
• Process improvement
• Business Case Development
• Earned Value Management
• SOX
• Data Interoperability
• Business Requirements and Analysis
• Resource planning
• Business Continuity
• Disaster Recovery
• Privacy and HIPAA
• Risk and Issue Management
• Change Management
• SharePoint Administration
• Database Design
• Meaningful Use

PROFESSIONAL EXPERTISE:

• Aligns IT strategy to business strategy to achieve corporate goals
• Develops communication plans, taking stakeholder interests into account
• Creates business cases, programs financials, forecasts, and earned value providing the best solutions
• Designs IT strategy and support structure to include business continuity and disaster recovery
• Produces standard repeatable processes for Project Management Offices (PMO)
• Develops IT governance framework, metrics, and balanced scorecards
• Designs policies, processes, standards, and system controls for business processes
• Manages internal and external audits, tracks findings, develops mitigation plans, and tracks progress
• Develops IT security risk analysis to include cybersecurity and risk scoring methodology
• Reviews contracts for IT security, HIPAA, and PII compliance
• Researches compliance issues to seek resolution
• Creates business cases with financial models to determine return on investment (ROI)
• Negotiates contracts to provide quality solutions, at reduced costs
• Reduces costs through consolidation of resources, cross training, technology, and project builds

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

Manager - PROGRAM and Project Management

Responsibilities:

• Created program budgets, forecasts, schedules, and risk analysis, for compliance reporting.
• Developed IT governance, standards, oversight, and process improvements for the CMMI level 3 PMO.
• Conducted gate reviews of client projects and made recommendations for process improvements.
• Managed all internal and external IT audits for a nine hospital medical center.
• Monitored compliance, established program standards and recommended corrective actions as needed.
• Audited projects, implemented controls, monitored performance, and provided strategic roadmaps.
• Created IT Security Risk Assessment templates for over 250 clinics, and a mitigation roadmap to protect Personal Health Information (PHI) for HIPAA compliance.
• Designed a SOX audit plan and dashboard to include financial system end user and active directory reviews.
• Created processes for IT sourcing, redlined supplier contracts, and managed contract discussion meetings.
• Reviewed client and supplier requests for data interoperability, and IT security the CIO.
• Managed the $3.5 million five-version upgrade project with a platform change, middleware upgrades, and over 100 interfaces. Managed supplier service levels (SLAs) to exceed client satisfaction.
• Responsible for the program management of the $2 million Children’s Hospital Troy Specialty Center Electronic Medical Record (EMR) application, medical device, and sterilization software rollout.
• Assessed state of the art technology for an executive steering committee to determine the best IT solutions, improve efficiencies, and provide security improvements.
• Achieved cost-cutting measures for the IT budget of a $120 million construction project
• Implemented infrastructure, applications, device integration, and new technology as the program manager.

Confidential, Troy, Michigan

DIRECTOR RECORDS MANAGEMENT PROGRAM /ENTERPRISE RISK MANAGEMENT

Responsibilities:

• Provided leadership and developed strategy for enterprise-wide $15 million IT Records Management, program development, execution, financials, and program operation.
• Developed the Corporate Records Management Policy, Corporate Data and Destruction Policy, standards, and procedures for Records Information Management and received approval from the Board of Directors (BOD).
• Managed the program for regulatory compliance, Personally Identifiable Information ( PII), and leading practices of Generally Accepted Recordkeeping Principles (GARP), ISO/EC 15489, 2007, DOD 5015.02, NFPA 1600, PCI/DSS v2.0, and AICPA.
• Created and implemented an enterprise-wide Records Management Security awareness, and training plan.
• Assessed critical records management processes, identifying mission-critical records, and strategies for protection for business continuity planning.
• Made recommendations for the governance of Private Personal Information transmission.
• Achieved membership into the Executive Steering Committee for Data Loss Prevention.
• Provided reporting for the Executive Audit Committee and the Confidential .
• Managed multiple supplier contracts, invoice payments, supplier scorecards, and supplier relations.
• Created control processes for purchasing, records, and for financial profitability model software.
• Managed multiple projects using agile, waterfall, and hybrid methodology.

Confidential, Southfield, Michigan

CONSULTANT - ENTERPRISE PROGRAM MANAGEMENT OFFICE

Responsibilities:

• Reduced costs by $2.89 million by contract review and supplier management for 85 global systems.
• Managed System Delivery Process (SDP) documentation on SharePoint, and PMO reporting in Clarity.
• Developed plans and schedules to remediate FFIEC gaps for the Bank Holding Company compliance.
• Created Change Management Strategy for PMO best practices and PM training courses.

Confidential, Troy, MI

SENIOR ANALYST CASH MANAGEMENT & PM)

Responsibilities:

• Spearheaded the transition from outdated global and department technologies to highly functional streamlined and cost-effective web-based or client-server technologies and business solutions that have dramatically improved efficiency, decreased expenses, and optimized data integrity and security.
• Created the strategic portfolio roadmap for global finance, treasury, and audit systems.
• Responsible for managing the system support team, supplier relations, and new IT initiatives.
• Directed the standard RFP process and documentation for IT purchasing and IT managers.
• Developed, designed, and implemented a SharePoint portal document management system for tax.
• Managed the electronic transfer of tax information (eTax) for the tax portfolio, developed help desk procedures, performance testing, and project managed global tax system implementations.
• Created project management standards, deliverables, and metrics for the creation of a PMO.
• Administered program budgets/forecasts for multiple projects with savings over $4.2 million.
• Saved more than $2.7 million through aggressive negotiations for the Confidential conversion to SAP.
• Initiated a software selection process where SAP Confidential
• Management module became the solution for the global corporate financial forecasting process.
• Achieved CMMI level two on standard project methodology.
• Consolidated systems by implementing a web-based application and reduced expense by $1.5 million .
• Managed a Treasury cash desk implementation automating bank balances, and over-the-counter deposits.
• Achieved an award from the Treasurer and Vice President for successful implementations.
• Managed treasury operations staff, banking operations, commodities, and foreign exchange back office.
• Responsible for banking activities, set up SOX processes, and reduce interest charges, and service fees.

Confidential, Auburn Hills, MI

INFORMATION TECHNOLOGY CLIENT MANAGER AVP

Responsibilities:

• Managed technology programs, aligning technology to corporate goals.
• Managed a 35-location network (VAN) implementation for Confidential (customs brokerage) including hardware ( Confidential ), software and customer support.
• Executed a communication program and with a $900,000 project budget.
• Created processes and procedures for the first Confidential .
• Re-engineered production staff, database reporting, and operation processes for federal reporting.
• Designed electronic banking Visa debit program, rollout, budget, technology, and schedule.
• Managed a consumer-lending portfolio for auto, boat, RV, and equity lines of credit.