PROFESSIONAL SUMMARY:

• Seasoned IT Professional and highly adaptable individual with fourteen years of experience in Project Management, Product development, Business Analysis and Execution of mid to large scale software projects, Agile/ Scrum Implementation, Business Process Management, Improvement, customer support, Quality Assurance and Business Analysis.
• Managed Daily stand ups, Sprint planning, review, retrospective, Product Backlog, Sprint Burndown, Release Burndown charts, Scrum of the Scrum meetings.
• Strong experience identifying project risks, constraints and dependencies, mitigating and facilitating timely and cost effective resolution of impediments.
• Experience in Gap Analysis, Business Process Improvement, Reengineering, Six Sigma DMAIC, DFSS, SWOT Analysis.
• Risk Management and Mitigation/Contingency planning.
• Business Requirements Development and Management.
• User stories, Prototype and Process Flow development.
• Implementation using SDLC frameworks like SEP, CMMI - 3, Scrum, Kanban starting from Initiation until deployment.
• Planning, Monitoring, Controlling, Executing - Scope, Cost, Resources, Timelines, WBS, Project.
• Forecasting using Clarity etc.; Estimating, Roadmaps and Strategy development.
• Client Relationship Management, Building trust, good working relationship, Partnerships with Business and Technology Stakeholders
• Change Management, version management.
• Key Performance Metrics identification and measure against goals.
• Excellent Communication, Presentation, Negotiation skills and experience in conflict resolution

SKILLS/TOOLS:

• Microsoft Office Suite, Rally, SharePoint, Jira, ALM, QTP, Remedy
• SQL, Oracle 8i/9i/10g, 11g, Sybase, SQL Server 2000, MS Access, DB2 Command Center, Rumba, ETL/Data warehousing
• C, C++, JAVA, XML, .NET, Informatica, Crystal Reports, SAS, Erwin, TOAD, SQL Developer
• PEGA BPM, CRM, E-Commerce, electronic service delivery, Electronic Image Scanning - ICR, OCR, HRMS

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

• Managed multiple projects to achieve business goals
• Coordinated and prioritized resources across business and technology areas
• Organized and managed scope, timeline from project inception to completion
• Responsible for providing project management services and expertise within Information Technology Project Management team
• Lead project teams in implementing the solutions through the entire life cycle
• Responsible for maintaining frequent and direct communication with stakeholders
• Developed scope and estimates, monitored and controlled projects resolving impediments effectively and efficiently
• Worked closely with other IT resources, business stakeholders, and Project Managers across the supported functions to ensure effective resource planning
• Acted as the key project contact for the many internal and external customers
• Planned and delivered solutions to enhance information, technical, and service platforms
• Delivered assigned projects on time and on budget
• Delivered projects according to the best applicable defined project management methodologies in place.
• Planned the course of projects, including milestones, resources needed in the form of staff hours, budget, use of technology and tools
• Updated project plan as needed, including documenting changes to scope, requirements, schedule, financials and more
• Tracked project milestones through attending meetings, conferring with cross-functional teams and receiving reports
• Met with business application owners, development teams, analysts and coding staff to determine business needs and functionalities desired for new or revised application
• Partnered with technology and business owners to implement given initiatives per expectations.
• Accountable for gathering, reviewing and delivering PMO SDLC deliverables as defined in traceability matrix
• Documented exceptions or deviations as needed and convening meetings and planning agendas to ensure important issues are addressed and resolved
• Reported on progress of project, use of staff, financial expenditures, progress on milestones and the like to application owners

Confidential, DC

Agile Project Manager/ Scrum Master

Responsibilities:

• Performed Agile project management activities including planning, execution, tracking and reporting
• Developed and reported team status and metrics to various stakeholders
• Coordinated the deployments and ensured compliance with change control procedures
• Conducted and effectively participated in sprint planning, task estimates, task sequencing, sprint reviews and retrospectives as a Scrum Master
• Assisted the team with making appropriate commitments through story selection, task definition
• Scaled Scrum to large project teams scrum of scrums with clusters of teams to discuss their work, focusing especially on areas of overlap and integration
• Lead the development and maintenance of team standards, tools, and best practices
• Identified and removed impediments and prevented distractions
• Cultivated robust and sustainable working relationships between business and technology teams
• Fostered an environment of cross-team collaboration and teamwork
• Served as a coach for other Scrum Masters and Agile Project Managers
• Facilitated team self-organization and self-management rather than traditional command-control/directed styles
• Encouraged an environment where the team drives progress and feels ownership for its success

Confidential

Integration Project Lead/ Scrum Master, Baltimore, MD

Responsibilities:

• Managed integration of multiple cross functional teams such as Fixed Income Research Management System and Harvest with front office database
• Analyzed, Gathered and documented Business, data, Functional requirements and Data Flows for multiple Front Office Systems data needs focused on portfolio management and trading
• Worked with Business users to gather Acceptance Criteria and facilitated User Acceptance testing
• Guided QA to create test plans and perform system testing
• Interfaced with QA during their testing and research issues and bug
• Ensured quality and Integrity of Front-Office Data and assisted Production Support team in analyzing and exploring the data issues by querying the database
• Solid understanding of data relationships and conventions of different market data providers including indices, FI bond market, fixed income analytics, asset classes including equities, FX and derivatives
• Excellent analytical and problem solving abilities and modelling
• Investigated and resolved market data-related issues across multiple platforms and application vendors
• Designed and implemented small databases, data processing and transformation logic and calculations
• Communicated with multiple internal Confidential legacy systems, Bloomberg, Factset, Yieldbook, Barclays POINT etc. to acquire, build and house numerous datasets needed by Global Solutions Investments
• Coached development team to self-organize, collaborate closely and facilitated productivity
• Assisted and supported product owner in various activities by communicating updates and impediments, grooming + backlog and release plan maintenance
• Burn down and burn up charts, status reports
• Lead ceremonies-Sprint Planning meetings, Daily Standups, Sprint Reviews, End of Sprint checkpoint reviews, Sprint Retrospectives, Daily Scrums, and Defect Review Meetings
• Communicated team’s progress and successes to all stakeholders
• Tracked progress on a daily basis, removed impediments and aided team to accomplish its sprint goals
• Coached and mentored the scrum team in its scrum adoption
• Lead SCRUM teams of business analysts, developers and testers to plan deliverables for each development sprint
• Provided meeting minutes and action item lists after scrum meetings
• Lead agile project coordination to support various upstream and downstream teams
• Engaged Product Owners, Portfolio Leads, and PMs
• Facilitated the discussions of complex, high value delivery projects such as SQL server migration, FI RMS, Harvest etc. that require the coordination of development work on multiple platforms
• Tracked and produced key metrics burndown, burnup, cumulative flow, velocity, defect log etc.
• Ensured that projects have a clearly defined release scope and meet overall objectives, standards, quality and user needs
• Facilitated and represented the team daily at the Scrum of Scrums meetings to report impediments for escalation
• Supported product owner in the management of backlog, ensuring Scrum process standards, identification of stakeholders and acceptance criteria
• Facilitated the documentation of working agreement, definition of ready and definition of done for the scrum team
• Provided and facilitated technical leadership as needed in completion of the sprint activities for database creation
• Prioritized multiple projects by balancing business needs and conflicting priorities
• Used Rally, JIRA and MS-Project to support upstream and downstream teams Agile Processes
• Recognized processing/application system inefficiencies, impacts to other systems and recommended improvements
• Identified project risks, constraints and dependencies, mitigated and facilitated timely and cost effective resolution of impediments
• Facilitated the Product demo, solicited input and feedback from stakeholders and users after each Sprint
• Updated Product Backlog Items to include new or revised requirements and backlog items
• Facilitated documenting, publishing and executing the team’s continuous improvement plan

Confidential, Herndon, VA

PMO Lead Business Analyst

Responsibilities:

• Worked closely with business units to identify, develop and implement techniques that will increase efficiencies and productivity
• Assisted with continuous improvements of business processes by making recommendations to end user for new functionality or changes to existing functions that will improve processes, lower costs or enhance usability
• Oversaw system testing strategies and coordinated testing efforts, peer-to-peer testing and verified user acceptance testing with business
• Wrote and validated user documentation including reference and training materials
• Managed project status and presented both written and verbal reports to stakeholders, fielded inquiries with expertise
• Coached or mentored less experienced business analysts to guide them with specific projects, policies, procedures
• Reviewed documentation by less experienced business analysts
• Served as a subject matter expert and performed research and/or analysis within assigned projects or category of business
• Selected team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance
• Gathered, wrote and maintained Business Requirements Documents (BRD) and Functional Requirements Documents (FRD) defining new systems using DOORs for various components Loan User Interface (UI), Analyst Dashboard, Servicer Transfers, ETL and Outbound Reports
• Conducted Functional Specification reviews, Peer Reviews, Status meetings
• Provided status reports and assisted in managing and tracking the project schedule
• Supported management in recruiting, hiring Junior Analysts
• Documented artefacts such as Impact analysis, Gap Analysis, RTM
• Participated in entering, tracking, triaging system defects, change requests in Rational Clear Quest
• Wrote and executed complex SQL queries for data analysis and validation
• Extensively interacted with the Release Manager in defining scope and planning releases

Sr. Business Analyst

Confidential, Washington, DC

Responsibilities:

• Coordinated with Users and SME’s from various Impacted Business areas for gathering high level requirements during opportunity phase and detailed Business requirements during proposal phase.
• Documented various requirement artifacts like High Level Requirements, Impact analysis, Business Requirements, Functional Requirements, Work Flows and Process Flow diagrams for each impacted business area as needed.
• Worked on requirement management plan, maintained a traceability matrix.
• Negotiated several implementation solutions with business owners and worked on Project time lines.
• Coordinated meetings with business clients and multiple IT teams including developers and testers to discuss defects and gather new requirements
• Wrote SQL scripts for data analysis and validation
• Executed SQL scripts using the tools Advanced Query tool and IBM DB2 Command Editor

Lead Business Analyst

Confidential, Herndon, VA

Responsibilities:

• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements
• Performed Impact analysis for the impacted business areas and documented user requirements
• Reviewed Test cases written by the QA team and reviewed the test output
• Presented test output to the application and Business owners for review and Sign off
• Developed Use Cases and Use case diagrams
• Mapped and Documented As-Is and to-be processes and activity flows and Performed Gap Analysis
• Provided training by designing the system for instructing the users

Sr. Business Analyst

Confidential, Mclean, VA

Responsibilities:

• Interviewed end users to obtain and document the detailed business requirements for 24 Confidential Reports
• Responsible for documentation, maintenance of various artefacts like HLD, BRD,FRD
• Conducted Requirement Reviews, Test case reviews and other meetings for test summary and obtained sign offs
• Ran Autosys JIL jobs and managed UAT configurations as part of UAT
• Wrote Test cases, Test plan and Performed UAT using UNIX and DB2 query tool