SUMMARY:

A challenging position which allows me to contribute using my proven organizational, customer service, communication, analytical and management skills.

LANGUAGES, DATABASES, OS, SOFTWARE:

• Visual Basic and C# - .NET FrameworkHTML
• SQL and SQL Server
• Crystal Reports
• Smalltalk, PowerBuilder
• MS Query
• Exchange Server, Project Server
• Microsoft Office Products including Access, Visio, MS Project
• COBOL, CICS COBOL
• JCL (Unisys B1900)
• IBM - ES 9000 (DOS VSE/ESA)
• Unix Scripting
• VBA
• DB2, Oracle, Sybase
• Unix System Admin, NT.4 System Admin
• Assembler, Fortran, Basic

EMPLOYMENT HISTORY:

Confidential

Sr. Infrastructure Project Manager

Responsibilities:

• Manage complex enterprise Infrastructure Projects with Confidential Budgets over $5M.
• Strategic and Critical Enterprise projects with Internal and Outward objectives:
• Enterprise Phone Upgrade with International Sites
• Implementation of Enterprise Mobility Solution
• Full Enterprise Infrastructure Refresh
• Enterprise IT Disaster Relief solution
• Infrastructure projects in support of Enterprise O365 Rollout.
• All project teams multifunctional and distributed internationally.

Healthcare Insurance Agency Owner

Confidential

Responsibilities:

• Market and customer base includes Group and Individual Healthcare insurance.
• Provide IT Solutions for Insurance Agency Management.
• Manage all administrative and management functions.

Program/Project Manager

Confidential

Responsibilities:

• Complex, Strategic Custom Software Implementation with Internal and Confidential critical systems within 5 State of Michigan Agencies. 2+ years, 213 project team members and $2M plus budget, including grant funding. Statewide Initiative.
• Training/Certification Project with Confidential Consortium and Confidential . Included development and delivery of course work, development of computer lab, housing of students and placement of graduates. 1+ years, 51+ project team members and $1. 3M budget.
• Requirement Phase of Statewide Infrastructure Project - “ Confidential ”. Included Budget, Staffing and Hardware/software requirements.
• Keep abreast on local, state and federal levels regarding Confidential ’ issues. Reviews and analysis proposals for impact on participating agencies and provides solution recommendations to Agency Executives.
• Participate in the Michigan Military Employment Coordinating Council, Interagency Collaborative Counsel for Confidential Meetings, and Customer Service Partnership ( Confidential ), including membership on the security working group for the Confidential representing the Confidential .

Senior IT Project Manager II

Confidential, Ionia, Michigan

Responsibilities:

• Implemented Electronic Faxing throughout the Business Enterprise. This included implementation at over 100 branches, 5 large administrative sites and over 1300 active employees. 8 Months, 14 project team members, $450,000 budget.
• Federal Review Board Business Continuity Planning / Disaster Planning and Testing. Project addressed deficient findings during an Confidential Audit. A complete infrastructure replacement effort was managed under this program to include high available mirroring of all critical systems, SAN Replacement and other efforts. 1+ years, 38 project team members, multiple vendor contracts. $1.7 M budget.
• Project replaced all timekeeping, payroll and employee benefit systems.
• Managed over 30 IT and Business Projects including communications, tracking and budgeting.

Career Consultant

Confidential, Michigan

Responsibilities:

• Marketed individual training programs and provided service to students enrolled in programs.
• Worked with Program and Case Managers at various State and Federal Agencies to provide funding sources for students when qualified.
• Provided documentation and statistical information regarding enrollment, funding and placement of students.

Contract Project Manager and Student

Confidential

Responsibilities:

• Certified in Confidential, Medical Billing and Medical Coding
• SOM License in Health and Life Insurance
• Project Manager (General Motors Tier 3 Contractor) at Confidential GM Plant. Managed crews of 45+ workers. Also maintained required safety programs, training program, drug testing program coordination, payroll and other administrative duties at the site.

Senior Project Manager

Confidential, Lansing, Michigan

Responsibilities:

• Assisted in writing the Confidential Project - Request for Proposal.
• Project Manager Confidential Phase II project.
• Accomplished the initial project planning, analysis and coordination with outside departments (Accounting and IT) and contractors.

Senior Project Manager / IT Operations and Support Manager

Confidential, East Lansing, Michigan

Responsibilities:

• Project Manager for complicated custom software development projects that included development of applications to be used in client server and web applications. Project Teams were disbursed across large geographical areas with combined resource teams numbering over 75 members. Installed software supported a user base of over 2500 active users.
• Managed budget averaging over $17,500,00.00 annually (One customer).
• Management responsibility for the project management portfolio within the organization and supervised all staff project managers.
• Management authority for Research / Development and Customer Support budgets.
• Developed and maintained project documentation, i.e. Project Charters, Project Plans and Status Reports. Held ongoing communication with customers, team members and management regarding project status and concerns.
• Supervised software training and Software Documentation personnel.
• Developed cost estimates for systems development and upgrades to existing systems based on historical information and project estimates.
• Responsible for software design based on customer interviews, analysis and process requirements. This was accomplished a number of ways including ongoing review of business needs, overall strategies, budget and anticipated time allocations.
• Designed, implemented and successfully managed Quality Assurance group responsible for testing all developed software. Included processes for planning, testing coverage, issue tracking, reporting, resolution and training.
• Evaluated, implemented and provided customer support for third-party software systems in a client server environment for both internal and external customers.

Quality Assurance Manager

Confidential, Lansing, Michigan

Responsibilities:

• Senior Application Developer - Developed and maintained automated data processing systems and computer application programs.
• Appointed Project Manager of the Data Migration Phase of a companywide conversion project. This included all planning, coordination, testing and documentation of the Migration project, as well as holding a management position on the Conversion Project Team. 18 months, 25 project team members including international team, $800,000 budget.
• Developed, implemented and managed the Information Technology Quality Assurance standards as the Quality Assurance Manager.
• Implemented processes and procedures for application and system testing and introduced acceptance processes to the organization. Manual and Automated testing techniques were implemented, including development of test cases and full testing documentation. Issue tracking systems were developed and implemented. Managed contract staff for implementation of automated testing tools.
• Communicated status, concepts and concerns with customers, project team members and management using written and verbal communications. This required the ability to communicate highly technical terminology and concepts appropriate to different levels of audience.
• Served as liaison with users concerning requests, usage, standards and other developmental and production matters.

Senior Application Developer

Confidential, Jackson, Michigan

Responsibilities:

• Active team participant during Systems Application Products (SAP) conversion project.
• Developed and Implemented
• Electronic Data Interface ( Confidential ) implementation for Confidential - Canada which included all their dealership partners and locations.
• Maintained and upgraded manufacturing and supply automation systems for internal divisions.
• Wrote, compiled, modified and tested application code for computerized systems.